Valuation
$4.3M
2025 Revenue
$1.4M
Funding
$0
Team
13
Founded
2004
How LiveHelp S.r.l. CEO Alessandro La Ciura grew LiveHelp S.r.l. to $1.4M revenue with a 13 person team in 2025.
LiveHelp® è la piattaforma di digital engagement nata per supportare gli obiettivi di vendita e di assistenza delle aziende sui canali digitali. L’estrema flessibilità della suite, la massima personalizzazione delle feature e un team di professionisti di consolidata esperienza in ambito operations e marketing, fanno di LiveHelp® il partner più qualificato per il successo del progetto di digital engagement dell’azienda cliente. LiveHelp® integra le soluzioni di chat e videochat con diversi moduli che massimizzano l’efficacia dei processi di pre e post vendita: • un chatbot, ovvero un motore conversazionale basato su Intelligenza Artificiale, che interagisce con l’utente e inoltra all’operatore umano i contatti ‘a valore’, fornendogli i contenuti della conversazione intercorsa • una piattaforma di ticketing che attiva e monitora i processi di escalation per le richieste che non possono essere gestite real time • una consolle di Business Intelligence in grado di segnalare tempestivamente anomalie e suggerire le next best action • un evoluto sistema di distribuzione dei contatti non voice (ACD) basato su un algoritmo che integra carichi di lavoro, disponibilità degli agenti e skill operatore Nata nel 2004, LiveHelp® è una realtà tutta italiana che offre al mercato una soluzione estremamente personalizzabile in grado di far parlare i clienti con le aziende, a partire da qualunque canale digitale: sito web, area riservata, app, social network, payment device. LiveHelp® gestisce circa 250.000 contatti/mese, ed è stata scelta da oltre 200 brand nazionali ed internazionali. Per ciascun cliente LiveHelp® mette in campo un team di esperti in grado di disegnare una esperienza di contatto ingaggiante per il cliente e proficua per l’azienda, anche dal punto di vista dei costi di gestione. Ogni progetto include la formazione dedicata agli operatori e la personalizzazione del cruscotto di monitoraggio delle performance.
Last updated
LiveHelp S.r.l. Revenue
In 2025, LiveHelp S.r.l.'s revenue reached $1.4M. Since its launch in 2004, LiveHelp S.r.l. has shown consistent revenue growth.
| Year | Milestone |
|---|---|
| 2025 | LiveHelp S.r.l. Hit $1.4m revenue in July 2025 |
| 2004 | Launched with $0 revenue |
LiveHelp S.r.l. Valuation, Funding Rounds
LiveHelp S.r.l.'s most recent disclosed valuation is $4.3M.
LiveHelp S.r.l. is a bootstrapped Chatbots Software startup. Founded in 2004, LiveHelp S.r.l. has grown to $1.4M in revenue without raising any venture capital or outside funding.
As a self-funded Chatbots Software SaaS company, LiveHelp S.r.l. has built its business with no outside investment.
| Year | Round | Amount | Valuation | % Sold |
|---|
LiveHelp S.r.l. Employees & Team Size
LiveHelp S.r.l. employs approximately 13 people as of 2026.
LiveHelp S.r.l. has 13 total employees in different roles and functions.
| Year | Milestone |
|---|---|
| 2025 | Reached 13 employees (July 2025) |
Founder / CEO
Alessandro La Ciura
Alessandro La Ciura is listed as Founder / CEO at LiveHelp S.r.l..
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
We do not have customer count information for LiveHelp S.r.l. yet.
Frequently Asked Questions about LiveHelp S.r.l.
What is LiveHelp S.r.l.'s revenue?
LiveHelp S.r.l. generates $1.4M in revenue.
Who is the CEO of LiveHelp S.r.l.?
The CEO of LiveHelp S.r.l. is Alessandro La Ciura.
How much funding does LiveHelp S.r.l. have?
LiveHelp S.r.l. raised $0.
How many employees does LiveHelp S.r.l. have?
LiveHelp S.r.l. has 13 employees.
Where is LiveHelp S.r.l. headquarters?
LiveHelp S.r.l. is headquartered in Gorle, Bergamo, Italy.
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Compare LiveHelp S.r.l. to the industry
LiveHelp S.r.l. operates across multiple industries. Browse revenue, funding, and growth data for LiveHelp S.r.l. in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .