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Top Outbound (acquired by Zendesk) Alternatives, Competitors & Similar Software

Founded 2013

Find 20 competitors in the Customer Service Automation Software. Compare other SaaS such as InsertChatGPT, Sunflower Communications and MakePlans. These Outbound (acquired by Zendesk) competitors have raised - and together serve more than 305K customers and employ over 115 team members.

Compare Outbound (acquired by Zendesk) with MakePlans
3MakePlans logo
MakePlans

Customer Service Automation Software

MakePlans is a simple and flexible scheduling and appointment booking system which lets your customers book online quick and easy.Why choose MakePlans?Simple - your customers can reserve with three only clicks.Save time - Don't use your time to answer the phoneEffective - No double bookingsSafe - Hosting and backup is all taken care of by usAffordable - From $10 pr month. No hidden costs. No startup fees.Available - Works on all browsers and mobile devicesExtendable - Use our API or embed-widgetsPersonalize - Your own domain, custom designFull overview - Statistics of bookings and visitsFlexible - Confirm by email, SMS or as an administratorSEO - Google likes us

Revenue
$354.3K
Customers
-
Year founded
2010
Funding
-
Team size
2
Location
Norway
Compare Outbound (acquired by Zendesk) with Cloze
4Cloze logo
Cloze

Customer Service Automation Software

Provider of a personal assistant platform intended to help businesses to manage professional relationships. The company's platform helps to connect with potential partners and clients and offers to keep track of their email, phone calls, meetings and documents, enabling users to connect and maintain enhanced business relationships in a hassle free manner.

Revenue
$352.3K
Customers
300K
Year founded
2012
Funding
-
Team size
15
Location
United States
Compare Outbound (acquired by Zendesk) with Corefactors
5Corefactors logo
Corefactors

Customer Service Automation Software

Corefactors, founded in 2013, is a powerful CRM platform crafted to enhance RevOps and business efficiency. It brings together customer touchpoints, aligns teams, and eliminates revenue leakages with a seamless 360° view of operations. Focused on delivering growth and exceptional customer experiences, Corefactors helps businesses adapt, collaborate, and thrive in today’s competitive landscape.

Revenue
$369.2K
Customers
5K
Year founded
2013
Funding
-
Team size
46
Location
India
Compare Outbound (acquired by Zendesk) with ChatKitty
6ChatKitty logo
ChatKitty

Customer Service Automation Software

ChatKitty gives you the tools to build real-time chat for web and mobile apps, complete with advanced features like moderation, offline messaging and analytics.

Revenue
$330K
Customers
-
Year founded
2020
Funding
-
Team size
3
Location
Canada
Compare Outbound (acquired by Zendesk) with BOTWISE
10BOTWISE logo
BOTWISE

Customer Service Automation Software

BOTWISE is the ultimate knowledge base for customer service - empower your team members and clients to find more and faster! It lets you seamlessly create, manage, and look for the right information within your company. We save our clients 1h per agent daily! Thanks to BOTWISE, you can: - Reduce the average handling time of your customers' inquiries with state-of-the-art contextual search - no more endless clicking! - Speed up response time thanks to the integration of different sources of information - Reduce the number of complaints and angry customers thanks to dedicated insights for managers - Reduce training and onboarding times with smart updates and knowledge-base management

Revenue
$330K
Customers
-
Year founded
-
Funding
-
Team size
3
Location
United States
Compare Outbound (acquired by Zendesk) with VoIP Business
11VoIP Business logo
VoIP Business

Customer Service Automation Software

VoIP Business is an MSP in cloud communications and provides cloud based phone systems in the UK. Our features include voicemail, instant messages, call recording and cloud PBX etc. There are more advanced features such as IVR, Ring Groups, Pick Up Groups and Chat messages.

Revenue
$330K
Customers
-
Year founded
-
Funding
-
Team size
3
Location
United Kingdom
Compare Outbound (acquired by Zendesk) with Leverly
12Leverly logo
Leverly

Customer Service Automation Software

San Diego, US-based Leverly, (formerly Speak2Leads) Leverly instantly connects web form leads with sales reps by phone, ensuring faster response times, more conversations and higher conversion rates. Take our Inbound Lead Response Assessment and uncover the gaps that are costing you sales. Click now to find out how you can seize every opportunity, https://scorecard.leverly.com/

Revenue
$330K
Customers
-
Year founded
2023
Funding
-
Team size
3
Location
United States
Compare Outbound (acquired by Zendesk) with PBXDom
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PBXDom

Customer Service Automation Software

PBXDom Call Accounting, Call Reporting and Analytic Service Pbxdom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world, There is no need to purchase an additional software. You can achieve this by installing a collector of Pbxdom and connecting your PBX or Call center to the computer, which you installed this software on, That's all. The collector software automatically receives your call information from your call center or PBX and then it sends that information to Pbxdom server, our server analyses the information in order to provide you with a variety of reports.

Revenue
$330K
Customers
-
Year founded
2013
Funding
-
Team size
3
Location
United States
Compare Outbound (acquired by Zendesk) with Knowledge Powered Solutions Ltd
14Knowledge Powered Solutions Ltd logo
Knowledge Powered Solutions Ltd

Customer Service Automation Software

Knowledge Powered Solutions (KPS) provide Knowledge Management Software that is quick to deploy, easy to use and maintain. Universal Knowledge from KPS provides a modern highly configurable User Interface featuring: - Comprehensive content creation - Configurable workflow - The ability to leverage / search content held in on-line repositories such as SharePoint and Google Drive via Out Of the Box connectors. - The ability to leverage / search content held in file shares, websites or intranets. - Natural Language Search - Collaboration and discussion - Notifications - Real time analytics The KPS natural language search and fragment technology enables users to go straight to the relevant part of a long document that answers their specific question, saving time, improving productivity and ensuring happy and motivated employees and customers. Universal Knowledge, Knowledge Management Software can be deployed in inbound customer service desks / contact centres to empower agents to answer questions regarding a wide range of queries, from IT problems in an ITSM environment to queries from citizens within a local council. Alternatively Universal Knowledge can be deployed to boost business efficiency through collaborative knowledge sharing by promoting internal knowledge sharing with team members, by creating an easy way of distributing, sharing and searching information across multiple departments or business divisions. KPS work with organizations worldwide including London Barking and Dagenham Council, Kent County Council, Stanford Healthcare, Baldwin County, Bajaj Allianz, Sopra Steria, Fuchs Lubricants, Contact 121 (Australia), Department of Transport, Dhiraagu and many customers who have implemented through our growing partner network. Deployed either as a Software as a Service (SaaS) solution or deployed On Premise.

Revenue
$330K
Customers
-
Year founded
2004
Funding
-
Team size
3
Location
United Kingdom
Compare Outbound (acquired by Zendesk) with Yonder HQ
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Yonder HQ

Customer Service Automation Software

Yonder is focused on supporting tourism businesses to work smarter and not harder. Boost website conversions, customer engagement, feedback, and reviews 24/7 with Yonders AI chatbot (powered by GPT technology) and tourism review platform. Yonder builds tourism-specific AI chatbots powered by GPT technology that not only answer FAQ's, saving hours of staff time, but acts as sales assistant to drive online bookings. With the ability to connect your chatbot to your booking system, you can answer the ever-popular "what's available" question and direct people to book. Using your chatbot data Yonder makes it easy for you to see where you can make improvements to your website and sales team. Yonder also integrates with leading tourism booking and waiver systems to automate the sending of customer reviews. Our smart system means that we will filter your customers so that only the ones that love you will review you, which means more 5 star reviews. Yonder provides in-depth analysis that saves staff hours of time with all your reviews and feedback in one place. Once a month you will get sent a smart summary of the key topics and what is going well and what needs improvement in your business. Yonder empowers your business to reach its full potential.

Revenue
$330K
Customers
-
Year founded
2018
Funding
-
Team size
3
Location
New Zealand
Compare Outbound (acquired by Zendesk) with Trring Me | Omnichannel Solutions
16Trring Me | Omnichannel Solutions logo
Trring Me | Omnichannel Solutions

Customer Service Automation Software

Trring Me is a WhatsApp for Business API Solution which enables businesses to chat with their customers over whatsapp in the same way they chat with their friends and family - with fast, simple, and secure messaging. Enterprises of all sizes can use their current customer engagement platforms to integrate with WhatsApp through the API and reply to their customers promptly with messages, notifications, shipping confirmations, appointment reminders, event tickets and promotions.

Revenue
$330K
Customers
-
Year founded
2018
Funding
-
Team size
3
Location
United States
Compare Outbound (acquired by Zendesk) with Ordemio
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Ordemio

Customer Service Automation Software

The Ordemio AI Support Agent integrates seamlessly with Intercom, Zendesk, or custom helpdesks in minutes — working alongside your human agents. It’s 100x more efficient, at a fraction of the cost. Scale your support in one day and automate 70% of frontline tickets. Ordemio can handle your frontline support and free your team for higher-impact work. - No Code - Set up in 60 minutes - 95+ Languages

Revenue
$330K
Customers
-
Year founded
2025
Funding
-
Team size
3
Location
Portugal
Compare Outbound (acquired by Zendesk) with Julie AI
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Julie AI

Customer Service Automation Software

Chez Julie AI , nous transformons la manière dont les entreprises communiquent avec leurs clients grâce à une solution 100% française. Nous créons des agents vocaux intelligents sur mesure, alimentés par l'intelligence artificielle, pour automatiser les interactions vocales, améliorer la satisfaction client, et...

Revenue
$330K
Customers
-
Year founded
2024
Funding
-
Team size
3
Location
France
Outbound (acquired by Zendesk) Competitors & Alternatives