Top Outbound (acquired by Zendesk) Alternatives, Competitors & Similar Software

Customer Service Automation Software

Create Your Own AI Chatbot Using Your Data And Branding

Customer Service Automation Software

Sunflower communications offers IT infrastructure such as SaaS, application service provider, internal telephony, CRM, and cloud solutions.

Customer Service Automation Software

MakePlans is a simple and flexible scheduling and appointment booking system which lets your customers book online quick and easy.Why choose MakePlans?Simple - your customers can reserve with three only clicks.Save time - Don't use your time to answer the phoneEffective - No double bookingsSafe - Hosting and backup is all taken care of by usAffordable - From $10 pr month. No hidden costs. No startup fees.Available - Works on all browsers and mobile devicesExtendable - Use our API or embed-widgetsPersonalize - Your own domain, custom designFull overview - Statistics of bookings and visitsFlexible - Confirm by email, SMS or as an administratorSEO - Google likes us

Customer Service Automation Software

Provider of a personal assistant platform intended to help businesses to manage professional relationships. The company's platform helps to connect with potential partners and clients and offers to keep track of their email, phone calls, meetings and documents, enabling users to connect and maintain enhanced business relationships in a hassle free manner.

Customer Service Automation Software

Corefactors, founded in 2013, is a powerful CRM platform crafted to enhance RevOps and business efficiency. It brings together customer touchpoints, aligns teams, and eliminates revenue leakages with a seamless 360° view of operations. Focused on delivering growth and exceptional customer experiences, Corefactors helps businesses adapt, collaborate, and thrive in today’s competitive landscape.

Customer Service Automation Software

Answer 70% of your support and sales questions. Instantly

Customer Service Automation Software

Trring Me is a WhatsApp for Business API Solution which enables businesses to chat with their customers over whatsapp in the same way they chat with their friends and family - with fast, simple, and secure messaging. Enterprises of all sizes can use their current customer engagement platforms to integrate with WhatsApp through the API and reply to their customers promptly with messages, notifications, shipping confirmations, appointment reminders, event tickets and promotions.

Customer Service Automation Software

web personalizzato 🌐 che offre a i nostri clienti una soluzione chiavi in mano per la generazione di lead. Integrando un assistente virtuale avanzato, basato

Customer Service Automation Software

BOTWISE is the ultimate knowledge base for customer service - empower your team members and clients to find more and faster! It lets you seamlessly create, manage, and look for the right information within your company. We save our clients 1h per agent daily! Thanks to BOTWISE, you can: - Reduce the average handling time of your customers' inquiries with state-of-the-art contextual search - no more endless clicking! - Speed up response time thanks to the integration of different sources of information - Reduce the number of complaints and angry customers thanks to dedicated insights for managers - Reduce training and onboarding times with smart updates and knowledge-base management

Customer Service Automation Software

Mumble allows you to maintain a regular relationship with your customers, manage lists, publish promotions or important events, plan an automatic sale, answer relevant questions, all through the official WhatsApp API, a smart, fast and simple interface.

Customer Service Automation Software

Course Sales is all about maximising productivity, leaving you free to focus on your training business. Imagine: * If setting the date of a course also automatically published it to your web site * If enquiries and registrations started an automated workflow 24 hours a day * If you could see the status of your courses at a glance * If you could search and finding delegates with ease, and their contact history was right in front of you * If recording an action, such as sending course joining information, also carried out that action automatically * If you could add new types of courses, in new locations, even new countries in minutes

Customer Service Automation Software

Knowledge Powered Solutions (KPS) provide Knowledge Management Software that is quick to deploy, easy to use and maintain. Universal Knowledge from KPS provides a modern highly configurable User Interface featuring: - Comprehensive content creation - Configurable workflow - The ability to leverage / search content held in on-line repositories such as SharePoint and Google Drive via Out Of the Box connectors. - The ability to leverage / search content held in file shares, websites or intranets. - Natural Language Search - Collaboration and discussion - Notifications - Real time analytics The KPS natural language search and fragment technology enables users to go straight to the relevant part of a long document that answers their specific question, saving time, improving productivity and ensuring happy and motivated employees and customers. Universal Knowledge, Knowledge Management Software can be deployed in inbound customer service desks / contact centres to empower agents to answer questions regarding a wide range of queries, from IT problems in an ITSM environment to queries from citizens within a local council. Alternatively Universal Knowledge can be deployed to boost business efficiency through collaborative knowledge sharing by promoting internal knowledge sharing with team members, by creating an easy way of distributing, sharing and searching information across multiple departments or business divisions. KPS work with organizations worldwide including London Barking and Dagenham Council, Kent County Council, Stanford Healthcare, Baldwin County, Bajaj Allianz, Sopra Steria, Fuchs Lubricants, Contact 121 (Australia), Department of Transport, Dhiraagu and many customers who have implemented through our growing partner network. Deployed either as a Software as a Service (SaaS) solution or deployed On Premise.

Customer Service Automation Software

Chez Julie AI , nous transformons la manière dont les entreprises communiquent avec leurs clients grâce à une solution 100% française. Nous créons des agents vocaux intelligents sur mesure, alimentés par l'intelligence artificielle, pour automatiser les interactions vocales, améliorer la satisfaction client, et...

Customer Service Automation Software

Aiava is the framework that helps you fix your customer's journey. It's a modeling tool for you and a collaboration tool for your organization. Aiava is both a methodology and a tool. The methodology is easy to grasp. It's based on storytelling and explaining the world in terms of tasks. The tool enables you to build comprehensive customer journeys by simply writing what's happening. Aiava will visualize and connect the dots automatically – as you write.

Customer Service Automation Software

CloudContactAI Redefining business communication since 2019. Our all-in-one, AI-powered platform streamlines automated SMS, email, and voice campaigns through a customizable Enterprise Dashboard, delivering effortless and impactful customer engagement. Who We Are : We are a team of visionaries, innovators, and experts—developers, designers, marketers, and leaders—working together to build tools that empower businesses to reach their full potential. By prioritizing intuitive design and accessibility, we ensure that anyone, regardless of technical expertise, can unlock new possibilities with CloudContactAI. Ready to transform how you communicate? Let’s build the future of engagement together. Discover more: www.cloudcontactai.com

Customer Service Automation Software

VoIP Business is an MSP in cloud communications and provides cloud based phone systems in the UK. Our features include voicemail, instant messages, call recording and cloud PBX etc. There are more advanced features such as IVR, Ring Groups, Pick Up Groups and Chat messages.

Customer Service Automation Software

Are you a small business owner tired of phone calls interrupting your work? Every missed call is a missed opportunity, and hiring a full-time receptionist is a significant expense. Meet Alva, your intelligent AI receptionist designed to solve this exact problem. Alva answers every call, 24/7, with a professional...

Customer Service Automation Software

Everything you need is included ➤ Like automated workflows, subscriber segmentation, A/B testing, templates, forms & popups, polls & surveys, abandoned cart emails, SMS and integrations with all your favourite tools. Speak with a human ➤ We know how crucial e-mail is to your business, so we're always available via phone & live chat to help you. Inboxing made easy ➤ We own our sending infrastructure for better deliverability & more control over every aspect of inboxing. Made in the EU ➤ Our send servers are in the EU so your data never leaves Europe.

Customer Service Automation Software

Salon software that will help you manage your appointment schedule and client information, while helping to grow your business. Salon Iris is an award winning, powerful, and easy to use software program. Increase your profits, save time, and manage your beauty business effectively when using Salon Iris Software!

Customer Service Automation Software

Automatic voice-of-customer trends & metrics from sales conversations.