Founder Interview
How Radius Agent Reached a $2.4M Revenue Run Rate and a $50M Valuation with 200 Agents (Interview with Founder Biju Ashokan)
- Interview Date
- January 26, 2022
- Interviewee
- Biju AshokanFounder
Company Metrics at Interview Time
Annual Revenue Run Rate (2022)
$2.4M
Valuation (Post-Money) (2022)
$50M
Paying Agents (2022)
200
Series A Raised (2022)
$13.1M
ARPU (2022)
$12,000
Historical Snapshot
These numbers were reported by Biju Ashokan during his interview with Nathan Latka in January 2022 and are a historical snapshot, not current figures. See Radius Agent’s current numbers.

Key Takeaways
- 01With 200 paying agents, Radius Agent was tracking towards a $2.4M annual revenue run rate in January 2022 — its 2021 actual was $2.1-2.2M
- 02ARPU was $12,000 per agent per year, combining a $250 monthly subscription and a $1,000 flat transaction fee
- 03Agents on the platform closed about 500 transactions in 2021 worth $215M in home-sale volume — client GMV, not Radius revenue; Radius earned a $1,000 flat fee per deal
- 0476,000 agents use the free social network product, which serves as the primary agent acquisition funnel
- 05CAC was $2,000 per agent, with a payback Biju agreed was two to three months
- 06The company raised a $13.1M Series A at a $50M post-money valuation in January 2022
- 07Team size was 60 full-time employees, including 15 engineers and 3 sales reps
- 08Only 8 of 200 recruited agents churned, representing roughly 4% annual churn
- 09Revenue grew from a ~$50K/month subscription-only run rate ($600K annualized) in December 2020 to approximately $2.1M in 2021
- 10Radius Agent runs approximately 10 pre-recorded webinars per day to recruit new agents
Company Metrics at Time of Interview
| Metric | Value | Source |
|---|---|---|
| Annual Revenue Run Rate (2022) | $2.4M | Founder interview, Jan 2022 |
| Revenue (2021) | $2.1M | Founder interview, Jan 2022 |
| Revenue Run Rate (Dec 2020) | $600K | Founder interview, Jan 2022 |
| Valuation (Post-Money) (2022) | $50M | Founder interview, Jan 2022 |
| Paying Agents (2022) | 200 | Founder interview, Jan 2022 |
| Free Network Users (2022) | 76,000 | Founder interview, Jan 2022 |
| ARPU (2022) | $12,000 | Founder interview, Jan 2022 |
| Monthly Subscription Fee (2022) | $250 | Founder interview, Jan 2022 |
| Flat Transaction Fee (2022) | $1,000 | Founder interview, Jan 2022 |
| Commission on Radius-Sourced Leads (% of agent's commission) (2022) | 35% | Founder interview, Jan 2022 |
| CAC (2022) | $2,000 | Founder interview, Jan 2022 |
| CAC Payback Period (2022) | 2-3 months | Founder interview, Jan 2022 |
| Transactions Closed (2021) | 500 | Founder interview, Jan 2022 |
| GMV Closed (2021) | $215M | Founder interview, Jan 2022 |
| Annual Agent Churn (Count) (2021) | 8 agents | Founder interview, Jan 2022 |
| Team Size (2022) | 60 | Founder interview, Jan 2022 |
| Engineers (2022) | 15 | Founder interview, Jan 2022 |
| Sales Reps (2022) | 3 | Founder interview, Jan 2022 |
| Series A Raised (2022) | $13.1M | Founder interview, Jan 2022 |
| Seed Round Raised (2018) | $4M | Founder interview, Jan 2022 |
| Year Founded | 2015 | Founder interview, Jan 2022 |
| Webinars Per Day (2022) | 10 | Founder interview, Jan 2022 |
Growth Breakdown
Revenue
Radius Agent grew from a ~$50K/month subscription-only run rate ($600K annualized) in December 2020 to approximately $2.1M in 2021, reaching a $2.4M annual run rate by January 2022. Revenue comes from a $250 monthly subscription per agent plus a $1,000 flat fee per closed transaction, with an additional 35% commission — 35% of the agent's own commission — on leads the platform generates.
Customers
The platform had 200 paying agents as of January 2022, supported by a free social network of 76,000 agents that serves as the primary acquisition funnel. Only 8 agents churned out of 200 recruited, representing roughly 4% annual churn, driven almost entirely by agents leaving the real estate industry entirely.
Team
Radius Agent had 60 full-time employees at the time of the interview, with the product and support team in India (15 engineers in Bangalore) and the remaining functions, including design and customer success, in the US. The sales team consisted of just 3 people, with plans to expand it significantly using Series A capital.
Funding
The company raised a $13.1M Series A in January 2022 at a $50M post-money valuation, following a $4M seed round in 2018 and a pre-seed through AngelPad in 2015. Biju Ashokan stated the new capital would be used primarily to expand into eight additional states and grow the sales team.
Growth Strategy
Product-Led Growth via Free Social Network
Radius Agent built a free social network for real estate agents that now has 76,000 users. Every paying agent on the brokerage platform was sourced from this network, where agents invite other agents organically, keeping CAC at $2,000 with a payback Biju agreed was two to three months.
Pre-Recorded Webinar Funnel
The company runs approximately 10 pre-recorded webinars per day using a tool called eWebinar, which simulates a live experience with a countdown timer and monitored chat. Agents who ask a lot of questions in the chat are sometimes called immediately by the sales team.
Flat-Fee Commission Model as Recruiting Hook
Radius Agent charges agents a $1,000 flat fee per transaction instead of the 30% commission typical brokerages take. Biju stated this model increases a typical agent's annual income from around $120K to $180K to $200K, making it a compelling reason to switch brokerages.
Agent Development to Drive Expansion Revenue
The company built a dedicated agent development team focused on training agents to close more deals. Biju reported that agents who join Radius go from averaging 6 to 8 transactions per year to averaging 12 to 15, which directly increases transaction fee revenue without adding new agents.
State Expansion Funded by Series A
Having proven the model in California with 500 closed transactions and $215M in GMV in 2021, Radius Agent planned to use its $13.1M Series A to expand into eight additional states in 2022, leveraging its existing network of 76,000 agents across different geographies.
Best Quotes
“It's primarily real estate agents and real estate team leads. So the goal of the company is to kind of create an operating system for real estate agents and teams. For lack of a better comparison, it's kind of like a Shopify for real estate agents, right, Where we help agents with everything that they need, both in terms of tech, in terms of services, in terms of benefits, everything. Everything that can make an agent independent or an agent team independent, that's what we provide.”
“Yeah, about $250 a month is the subscription, but more importantly, whenever they close a deal, they pay us a flat fee for the transaction as well.”
“It's a flat fee. It's a thousand dollars per transaction.”
“The way our product is unique is because we have a social network of freelancers agents which works on top of our brokerage. So we have about 76,000 agents using the free product, which is a social network. And we basically source our agents from that product. So every agent who joins us is through the product that they show interest in the brokerage.”
“It took about three, four years for us to like nail that social network product for real estate agents to get to a point where agents invite other agents. So right now, all our users in the free product have come through our agents inviting other agents.”
“We have a $50,000,000 valuation right now, and we want to close the series B in the next six to eight months.”
“Our CAC is about $2,000 an agent.”
“Yeah. And that's because of the product, the social network aspect. For regular brokerages, they don't have the convenience of having a social network of agents using their products. Let's take a Coldwell Banker or Remax, Keller Williams. They only if you join them, you get you're part of their social network. Unless you join them, you don't get to be part of their network. Right? In our case, it doesn't matter which firm you work for. You can still sign up on our product and start using the tools. That's tech arbitrage. Yeah. So the product led growth is probably the most important and unique value for our company.”
“When they work for another brokerage before they join us, they're used to paying like 30% commission to their brokerage for every transaction they close, regardless of who generates that lead. So when they join us, they keep all 100% and they just pay us that $1,000 flat fee. So from an agent's perspective, their income just went up from making 120 ks in a year to like 180 to 200 ks a year.”
What Happened Next
This interview captures Radius Agent at a specific moment in January 2022, just after closing a $13.1M Series A at a $50M post-money valuation with 200 paying agents and a $2.4M annual revenue run rate. The figures here reflect what Biju Ashokan reported at that time and should not be taken as current performance. Visit the Radius Agent company profile on GetLatka for the latest available metrics and funding history.
View Radius Agent’s current profile and metricsFull Transcript
Chapters
- 0:00Introduction and Company Overview
- 0:26Who Pays Radius Agent and How It Works
- 1:55Pricing Model: Subscription and Flat Transaction Fee
- 2:19Deal Volume, Agent Count and the Revenue Math
- 3:312021 Revenue vs. the $2.4M Run Rate
- 6:27Run Rate Confirmed and Where They Were a Year Ago
- 7:35Free Social Network and Agent Acquisition
- 8:22How the Network Grew Organically
- 9:06Webinar Funnel and Sales Tactics
- 11:45Funding History and Series A Details
- 12:47Valuation and Series B Plans
- 15:47Sales Headcount, Team Size and the Bangalore Office
- 17:12Churn Rate and Agent Retention
- 19:41Agent Income Improvement and GMV
- 21:26Dilution, Sole Founder and the Cap Table
- 24:20CAC and Product-Led Growth Advantage
- 25:07Famous Five and Wrap-Up
Introduction and Company Overview
Nathan Latka
00:00Hey, folks. My guest today is Biju Ashokan. He graduated from Carnegie Mellon University back in 2008 and founded two startups in property tech. His vision in real estate is to build a software suite, aka Shopify for real estate agencies or agents from across the world to make property buying and selling easier for consumers. Biju, are you ready to take us to the top? Yep. Alright. So if people want to follow along, the website is radiusagent.com. Tell
00:24us how it works. Who's paying you today?
Who Pays Radius Agent and How It Works
Biju Ashokan
00:26>> It's primarily real estate agents and real estate team leads. So the goal of the company is to kind of create an operating system for real estate agents and teams. For lack of a better comparison, it's kind of like a Shopify for real estate agents, right, Where we help agents with everything that they need, both in terms of tech, in terms of services, in terms of benefits, everything. Everything that can make an agent independent or an agent
00:51>> team independent, that's what we provide.
Nathan Latka
00:54I feel like all my friends that like quit their usual jobs and, you know, they're like, you know what, I'm gonna go sell real estate because I'm in Austin, Texas and real estate is hot. But then like six months later, half of them are now not in real estate anymore. Right? How do you deal with how do you deal with churn?
Biju Ashokan
01:07>> Yeah, there's a lot of them. And I think that's because of the intrinsic characteristics of real estate and how it works. Everyone wants to make money, and they think from the outside by looking at Instagram that it's so easy to sell a property by just like, you know, showing a property, but there's a lot going on in the background. You need to know a lot about the area, the neighborhood, you need to know about paperwork, compliance,
01:30>> so much to learn. So the key is to provide technology that helps them with education and training quickly so that they can get up to speed and start selling quickly. So we have a course called ninety Days to Success for agents like your friends who want to just start with a career in real estate, where we train them and we call this the accelerator program.
Nathan Latka
01:51So when they sign up, what are they paying you per month on average to use the technology?
Pricing Model: Subscription and Flat Transaction Fee
Biju Ashokan
01:55>> Yeah, about $250 a month is the subscription, but more importantly, whenever they close a deal, they pay us a flat fee for the transaction as well.
Nathan Latka
02:03What percent?
Biju Ashokan
02:04>> It's a flat fee. It's a thousand dollars per transaction.
Nathan Latka
02:08So whether it's a million dollar house or a thousand dollar house, they're paying you a thousand dollar flat fee.
Biju Ashokan
02:12>> Exactly. Because it doesn't make sense. It's the same amount of support. So paying a commission to your brokerage doesn't make sense.
Deal Volume, Agent Count and the Revenue Math
Nathan Latka
02:19Interesting. And give me a sense of size. In 2020 or 2021, how many closed deals on the platform?
Biju Ashokan
02:26>> So 2021, we had close to 500, I think, transactions in total. This year, are planning to expand to eight more states. So we were just in California in the last year. This year we're going to add we just raised our Series A, so we're going to expand to eight more states. We're going to get to like 2,000 agents by the end of the year. And we are hoping each agent closes minimum of eight to 10 transactions.
02:51>> So that's the kind of deal that breaks.
Nathan Latka
02:53And how many agents today on the platform?
Biju Ashokan
02:55>> 200.
Nathan Latka
02:57200. Wow. Okay. And I mean, can I can I take 200 times $250 a month? You guys are doing just on that. So this is about $50,000 a month in revenue?
Biju Ashokan
03:04>> Yeah. So if you just take the subscription. But if you take transaction revenues, well, you can calculate about 12,000 ARPU per agent in a year.
Nathan Latka
03:1512,000 ARPU, you mean annual or monthly?
Biju Ashokan
03:20>> Annual annual revenue.
Nathan Latka
03:21Yeah. Yeah. So you can take 200 times 12,000 to get your annual revenues of about 2,400,000 is what you're saying? Yes. Interesting. And that's what you, is that what you did last year?
2021 Revenue vs. the $2.4M Run Rate
Biju Ashokan
03:31>> We closed the year at close to 2.1 or 2.2, but this year we are already at 2.4.
Nathan Latka
03:38The, sorry, in the first twenty six days, you've already hit done 2,400,000 in revenue?
Biju Ashokan
03:42>> That's what we are tracking towards with the current number of agents and the deals that they close.
Nathan Latka
03:51For the year or for just for January?
Biju Ashokan
03:54>> So the way we calculate is in January, we have a number, right, that we made as monthly. You multiply that by twelve, two point four is what we get.
Nathan Latka
04:04Oh, what's going on there, YouTube? Good to see you guys. Now imagine this. You love watching these interviews with SaaS founders, but imagine if we took all of the valuation data out from over 2,807 interviews I've done manually. Saves you a lot of time. Well, we've done this. We've built it into the beautiful interface inside of Founderpath. Check this out. I'll show you how you can access this in a second, but you log in, you connect
04:27your Stripe account, you see your valuation real time. You can see what it changed over the past eighty eight days and even set goals for valuation this year. Now the secret evaluation is there's many different ways to value a SaaS business. So the reason you're gonna see three or four different valuations inside of your Founderpath dashboard, this is all free by the way, is because depending on who's doing the buying of your SaaS company, you're gonna
04:51get a different valuation. A VC is gonna pay a different valuation. Private equity firm is different. If you're gonna do a minority sale, that's different. And if you sell the whole business, that's a different valuation. You can see all those when I hover over here. Right? So the teal is what a VC would pay. Yellow is what private equity And red is if you sold the whole thing outright. Now what's cool about this is this is
05:13not built off random data. Again, you guys hear these interviews on YouTube. All these datas are built from real time valuation data points founder share with us on the show. So traction 1,200,000 seed round 3.7 raise. They sold 22% of their business. Go in here and filter by the event. Maybe you only wanna see companies that have sold the whole business. Well, here are a bunch that have been acquired the valuation and the multiple. Maybe you're
05:39going out right now and you're raising your seed round. We'll go in here and look at all this recent seed deals that went down, what they raised, what valuation they raised at, and what percent that they sold. There's never been a larger dataset of SaaS valuations than what you can get now inside of Founderpath. And we're thrilled to bring it to you. All right, we're gonna go back to the YouTube video here in a second, but
06:01if you wanna check this tool out, if you wanna jump in and sign up, you can check it out for free to get your valuation at this link, this link, founderpath.com/products/valuations. Or if you go to founderpath.com and hover over products, click on get your valuation here, and go ahead and sign up to give it a whirl. Again, all that valuation data live right inside the platform. I hope to see you there. Alright. Let's jump back into
Run Rate Confirmed and Where They Were a Year Ago
Nathan Latka
06:27the interview. Okay. But you just said last year, that's about what you did. You're planning to be flat this year, Or your run rate right now is
Biju Ashokan
06:34>> Run rate right now is 2.4. Yep.
Nathan Latka
06:36I see. Got it. Okay. So just to clear up any ambiguity here. In December 2021, you did about you did, you know, if you did 500 deals closed last year divided by 12 to get an average month, you close about 40 to 50 deals per month. So that's 40,000 to 50,000 in thousand dollar transaction deal volume, plus another 50,000 a month from the $250 a month fees. So you're doing total about a $100,000 per month in
06:59revenue as of a month ago. Right? Okay. And where were you exactly a year ago? So December 2020.
Biju Ashokan
07:06>> We haven't even signed up the brokers. So we were at, like, 50 k per month in revenue just from our subscription products.
Nathan Latka
07:13I see. Okay, very cool. So you basically went from, you doubled over the past twelve months. And what do you plan to do this year? Triple? Quadruple?
Biju Ashokan
07:20>> We want to do 5x this year. We want to expand what we did in California into eight new states.
Nathan Latka
07:27Is it as simple as putting these numbers in a pro form a and saying multiply times another state?
Biju Ashokan
07:32>> It's never that simple, is it?
Free Social Network and Agent Acquisition
Biju Ashokan
07:35>> Are the way our product is unique is because we have a social network of freelancers agents which works on top of our brokerage. So we have about 76,000 agents using the free product, which is a social network. And we basically source our agents from that product. So every agent who joins us is through the product that they show interest in the brokerage.
Nathan Latka
07:56How do you attract them? What's the free product you've built?
Biju Ashokan
07:58>> It's like a social network. So you, it has elements of like Facebook, it has elements of Clubhouse. It has free Academy where you can go through courses. We also have a leading place where referrals and exchange between agents through the platform. So it's very, very agent specific social network.
Nathan Latka
08:18How did you get the first thousand users on the network though? I mean, is not easy to build.
How the Network Grew Organically
Biju Ashokan
08:22>> Yeah, it took a while. It took about three, four years for us to like nail that social network product for real estate agents to get to a point where agents invite other agents. So right now, all our users in the free product are have come through our agents inviting other agents.
Nathan Latka
08:39This is so cool. Okay. I just saw something very cool on your website. Bottom left, I see a pop up ten minute radiusagent brokerage interview with a very compelling little countdown timer. Right? Join the next webinar, 02:58, 02:57, 02:56. Is this effective?
Biju Ashokan
08:51>> Yeah, super effective. It makes it feel like the webinars, like, kind of stopped, right, like in two minutes. So people sign up immediately to be part of it. And we have multiple webinars that run at different times.
Webinar Funnel and Sales Tactics
Nathan Latka
09:06So like today, like this one I just clicked, it says, Sera Tahani is running it. Do you run like 10 of these a day or one a day or one a month or what?
Biju Ashokan
09:14>> About 10 a day.
Nathan Latka
09:16Run 10
Biju Ashokan
09:17>> Yeah. We do 10 webinars a day. And if you log into our mobile app, if you're a registered even if you're not a registered agent, you can find out. We also have a clubhouse type of features where our sales team host rooms where we have recruiting rooms where agents from the network can try and ask questions about our brokerage.
Nathan Latka
09:38How do you incentivize I mean, is she a full time are these presenters full time at radiusagent? Or are these people you're incentivizing just to do a webinar to get exposure?
Biju Ashokan
09:46>> Kiara is our VP of Growth,
09:49>> and they're all full time employees.
Nathan Latka
09:51So she does that, like, I mean, I see the webinar. Today, 03:00, 03:15, 03:30, four, 04:15. Sierra is doing all these basically back to back.
Biju Ashokan
09:58>> Yeah. That it looks cool, isn't it? It's prerecorded, and it feels like it's a live webinar.
Nathan Latka
10:04Oh, I see. These are not live.
Biju Ashokan
10:07>> Yeah. But it it seems like a live webinar. It's we use this tool called e webinar. You should check it out.
Nathan Latka
10:13Yeah. I see that. Ewebinar.com. Do you ever get any pushback? I mean, people type a question in the chat and then the live presenter never answers it. Don't they go, Biju, this is bullshit.
Biju Ashokan
10:21>> We This is not respond to chat requests live.
Nathan Latka
10:25Oh, I see. So it's a record The video is a recording, but the chat you monitor. Yeah. Super interesting. I love that. People are always nervous about, oh, I don't wanna do a, like, a fake live webinar. Is it live? Is it not? But, like, this combination seems to work for you.
Biju Ashokan
10:39>> Yeah. And we sometimes immediately call these agents who ask a lot of questions too. Our sales team immediately gets a call scheduled for.
Nathan Latka
10:46Okay. You've mentioned some funding. Let's get the backstory here. When did you launch the business? First year?
Biju Ashokan
10:52>> 2015. Back then, was just a keynote presentation. But we launched our first product at the end of twenty sixteen, which was an attempt at a social network in a certain way, but that didn't really pick up. But only at the end of twenty eighteen, social networks began,
11:10>> agents in other regions. And in 2019 and 2020, we built a lot of products in the background that could one day help us when you become a brokerage. 2021 is when we launched the brokerage, a full service brokerage and a subscription and a flat fee commission structure. And today we've added more things to that arsenal. We've added our accelerator program. We've added leads, lead gen as one of our benefits. Next week, we're also launching health benefits
11:39>> as another add on to our group. So we are going all out on becoming a full service provider.
Funding History and Series A Details
Nathan Latka
11:45And how did you have you funded this? When was your first raise?
Biju Ashokan
11:48>> First raise was in 2015 as a pre seed. And then the second raise was in 2018 series seed, and this year, two weeks ago was our Series A.
Nathan Latka
12:00So the 2018 seed, how much did you raise then?
12:05How much? 4,000,000. Okay. $4,000,000 then. And then how much did you raise just recently?
Biju Ashokan
12:12>> We raised 13.1.
Nathan Latka
12:15For your series A? Yeah. And and why do you need that much capital to build this tool? What's expensive?
Biju Ashokan
12:21>> It's right now, I mean, we didn't raise a big pre seed on the seed round because we were just building the product. Now we've nailed the business model, and now we just want to expand in multiple states. Mhmm. Increase the sales. That's the main expense. We want to put some marketing budget to it.
Nathan Latka
12:39And when you go on and close the series a for 13,100,000, about what valuation were you able to get?
Biju Ashokan
12:45>> The series a?
Nathan Latka
12:46Yep.
Valuation and Series B Plans
Biju Ashokan
12:47>> We we have a $50,000,000 valuation right now, and we want to close the series B in the next six to eight months.
Nathan Latka
12:5450 valuation, 50,000,000?
Biju Ashokan
12:56>> Yeah.
Nathan Latka
12:57That's pre money or post?
Biju Ashokan
12:59>> Post. Post money.
Nathan Latka
13:01Okay. So you raise it about a 37 pre 50 post with about 1,200,000 in run rate.
13:09Does that make you nervous?
Biju Ashokan
13:12>> 2,100,000 in run rate.
Nathan Latka
13:14Okay. So again, tell me how you get there because there was 50 last year in December, like two months ago, a month ago, there was 50,000 in recurring fees from 200 customers, right, a month. And you're closed oh, got it. We took an average of closed transactions last year when really they were probably back.
Biju Ashokan
13:28>> We we ended 2021 at a two point two two point one or 2.1, 2,200,000 run rate.
Nathan Latka
13:35We wanna
Biju Ashokan
13:36>> get to 10,000,000 by end of the year.
Nathan Latka
13:38Yeah. What I'm reverse engineering though is, okay, so if you ended in December, which was about a month ago, was doing about 2.1 annually. That means you're doing about a $170,000 in revenue that month of which, right, of which 200 customers paying $250 a month made up $50,000 of it. And the other 110,000 were from a 110 closed deals, a thousand dollar transaction fee.
Biju Ashokan
13:59>> Yeah. So in transaction fees, when we give them leads, so we have a lead marketplace. When radius generates leads for our agents, they pay a 35% commission on top of the flat fees. We make a little more than thousand dollars.
Nathan Latka
14:15Yeah. So there's that's consistent with what we've been talking about. Right? A thousand dollar flat fee or there's a commission as well?
Biju Ashokan
14:20>> There is a commission when the lead is generated by Radius.
Nathan Latka
14:24Oh, I see. And how big is the commission?
Biju Ashokan
14:26>> 35%.
Nathan Latka
14:2735 Wait. Three to five or thirty five?
Biju Ashokan
14:31>> Thirty five of their commission.
Nathan Latka
14:33Oh, of their commission, not the deals.
Biju Ashokan
14:35>> Yeah. Yeah.
Nathan Latka
14:36I'm like, holy crap. I'm in the wrong business. Okay. So so if they're if they sell a million dollar property and they make $60,000 because it's a six cut, you would take 35% of the 6,000 or what is that about? $1,800
Biju Ashokan
14:51>> If we give that lead to them.
Nathan Latka
14:53If you give them a lead. Okay. That makes sense. Got it.
Biju Ashokan
14:56>> They're not paying anything upfront for that marketing for that lead. So they've gotten the lead for free, but it's up to them to close it. So when they close it, we make more.
Nathan Latka
15:05I see, I see, I see. Okay, got it. So when you raise it at 50,000,000 valuation, you're really getting something like a 24 X revenue multiple, something like that. Yeah. Okay. And now you mentioned aggressive growth plans. Why do you want to go into a series b so quickly? Can you spend $13,000,000 in the next six months?
Biju Ashokan
15:21>> No. We don't want to spend 13,000,000 in six months, but we just want to raise it to grow faster in more states. Mhmm. Because we have the advantage of having 76,000 agents in the network, and they're all from different states and cities. So we could easily turn that switch on and launch our brokerage in different states. So we just need the funding to have a sales team and doing all the processes behind the set of brokerages
15:45>> in these states. Mhmm. Mhmm.
Sales Headcount, Team Size and the Bangalore Office
Nathan Latka
15:47Yep. That makes sense. How many folks on the team today, and how many of those people are sales?
Biju Ashokan
15:53>> Right now, we are recruiting for sales. We just have three people in sales. In fact, we hired a third one a few weeks ago.
Nathan Latka
16:01How many full time total?
Biju Ashokan
16:03>> We have about 60 full time.
Nathan Latka
16:07Six zero?
Biju Ashokan
16:08>> Yes, six zero. And we have a product and support team in India and rest of the remaining functions are all in The US. Design, customer success, case, market, constant.
Nathan Latka
16:19Chennai, Pune, Bangalore, where are headed? Bangalore. Bangalore. Very cool. Yeah. I I meet so many fast growing. Ascom is where their dev teams are like Pune, Chennai, Bangalore, Bangladesh. It's incredible talent over there.
16:34What what's the going rate right now for senior engineer in in Bangalore?
Biju Ashokan
16:38>> For 60 to 80 k.
Nathan Latka
16:41Wow. That's incredible. Okay. And how many engineers do you have total?
Biju Ashokan
16:44>> We have 15 today. We're looking to recruit to increase the team size to 30.
Nathan Latka
16:49Is it getting more competitive to recruit top tier? Yeah.
16:53Who are the big high who who are the big companies over there sucking up all the talent?
Biju Ashokan
16:57>> Oh, there's so many. I mean, I can't name the top five. There's so many names that I've never heard of in my life who are offering 100 ks's and 80 ks's.
17:07>> Every company in the world, I think, is setting up a back office and back load now.
Churn Rate and Agent Retention
Nathan Latka
17:12Yep. Yep. Okay. Talk to me a little bit more about churn. What was your gross dollar retention over the past year?
Biju Ashokan
17:18>> So that's the thing. So average churn rate in this industry inherently is really good because it's every agent stays with a brokerage for two to three years. The average being three years. The only agents who churn are the agents who give up on real estate completely. So in the last year,
17:40>> out of the 200 agents we've recruited so far, we've only had eight agents leave the industry completely, but the rest stay down.
Nathan Latka
17:48Got it. So 4% churn effectively over a year. And then have you had more than 4% expansion? So your net dollar retention is above 100%?
Biju Ashokan
17:57>> Yeah, definitely. How far? It's just an industry characteristic. It's nothing to do with, like, if you're able to keep agents for more than three years, then it's on radius, right?
Nathan Latka
18:09What percent of your revenue was expansion over the past twelve months, your revenue growth?
Biju Ashokan
18:14>> So, again, most of our revenue comes from transactions. So for us, expansion revenue is basically us training the agents to do better in terms of number of sales. So we've built an agent development team that just focuses on training them to do better, giving them more leads. So, it's seasonal and it's also transaction based. So, it's not a percentage increase, if you know what I mean.
Nathan Latka
18:37Well, sure. Is. You can just compare to the same section each year, right? So, if you look at December 2020 revenue, but across your agents versus December 2021
Biju Ashokan
18:46>> We we our brokerage is only a year old.
Nathan Latka
18:51Okay. You could okay. So you could still do it then for the year.
Biju Ashokan
18:55>> Yeah. So what I I can tell you is when agents join us, before they join us, they average about six to eight transactions. Now they're averaging 12 to 15.
Nathan Latka
19:05Is that the right number to measure the number of transactions or is it should it be measured deal volume? This like, add up all the prices of what they sold?
Biju Ashokan
19:13>> It's the number of transactions because we have a flat fee.
Nathan Latka
19:17Oh, no. You just mentioned if you give them the lead, you take 35% of their commission.
Biju Ashokan
19:20>> Oh, yeah. For that revenue model, it's it's based on the number of the property value. But most of our revenue actually comes from the flat fee.
Nathan Latka
19:29So like when an agent joins you from some other brokerage, what do they usually do in GMV at that brokerage? And then how much better do you make them in the first twelve months in terms of GMV? Yeah. Isn't that the right metric? Isn't that the right metric?
Agent Income Improvement and GMV
Biju Ashokan
19:41>> Yeah. So that's one of the main reasons why agents join us. When they work for another brokerage before they join us, they're used to paying like 30% commission to their brokerage for every transaction they close, regardless of who generates that lead. So when they join us, they keep all 100% and they just pay us that $1,000 flat fee. So from an agent's perspective, their income just went up from making 120 ks in a year to like
20:08>> 180 to 200 ks a year. Mhmm. And that's kind of the one of the main KPIs that we track, like how much are we increasing there at the of the day.
Nathan Latka
20:16What was the total GMV of the 500 deals closed on your platform last year?
Biju Ashokan
20:22>> It was give me a minute. You would imagine I would have these numbers on top of my head, but
Nathan Latka
20:29It's the one I would care about. I'd be like, man, how do we get to a billion?
Biju Ashokan
20:32>> Yeah. Yeah.
Nathan Latka
20:35I'm sure you have it.
Biju Ashokan
20:36>> Yeah. Yeah. I have it.
Nathan Latka
20:39I'm gonna guess audience, you guys guess too. I'm gonna guess an average of $300,000 per sale. So that would be well, California, actually, let's bump it up. 450,000 per sale times 500. I'm gonna guess 225,000,000.
Biju Ashokan
20:56>> We have closed you are actually pretty close, my friend. We're at $215,000,000 close.
Nathan Latka
21:05Oh, come on, baby. I was almost right on the money. Alright. 215,000,000. That's that's pretty good stuff. And then if you you said you wanna get up to how many closed deals in 2022?
Biju Ashokan
21:15>> We want to get to by end of the year, we want to average 2,000 agents closing eight to 10 deals a year. So
Nathan Latka
21:2416,000? Yep.
Biju Ashokan
21:25>> Yeah. Very cool.
Dilution, Sole Founder and the Cap Table
Nathan Latka
21:26That'd be that'd be a great goal to hit. Talk to me about dilution, right? Were you the sole founder? Do you own 100% before the investors?
Biju Ashokan
21:34>> I raised three rounds, but I'm the sole founder. Okay. I don't own those.
Nathan Latka
21:40What you sold, I guess, the series A, you told us valuation there. When you did the 4,000,000 seed, what cap was that at? Or was it a priced round?
Biju Ashokan
21:47>> It's all priced rounds. I mean, you always lose about 25 to 30% in the first two rounds, and then it starts getting better when you start making revenue.
Nathan Latka
21:58Got it. So you're sorry. Is that a code of saying your seed was eight pre 12 post?
Biju Ashokan
22:03>> And I mean, pre seed is also dependent on which accelerator we went to, where
22:08>> you start, all those.
Nathan Latka
22:09When did you do your pre seed? What year?
Biju Ashokan
22:12>> 2015.
Nathan Latka
22:13And and how much equity did the accelerator take?
Biju Ashokan
22:19>> I'm not sure if I can disclose it, but it's in that five to 10 range.
Nathan Latka
22:24Five to 10. Which accelerator did you use? Was it in India or in The States?
Biju Ashokan
22:28>> Oh, here in New York called AngelPad.
Nathan Latka
22:30Oh, of course. Yeah. AngelPad. That's a that's a well known accelerator. Got it. And what I think their standard deal is like, what, a 100 for five to 10%, something like that?
Biju Ashokan
22:38>> I think they do 50 back then. Two fifty. Yeah. Now they might have changed it, but back then it was 50 k.
Nathan Latka
22:43So $2.50 to Angelpad, 4,000,000 seed, 13.1 series a, that's what you raised. Mhmm. So you diluted by 20 ish percent three times, basically.
22:52>> Yep.
22:52Got it. So you own about 52% of the business right now, something like that, 53.
Biju Ashokan
22:58>> And along with the other co founding team, right? Like you
Nathan Latka
23:02make some and
Biju Ashokan
23:04>> you give away stock options. So every round you've you probably want to create 10% or 5% stock options that there's that extra dilution there.
Nathan Latka
23:13Yep. Yep. So so how many do employees own today, including like not founders, but employees, key hires?
Biju Ashokan
23:20>> About 15.
Nathan Latka
23:2115. Okay. Yeah. So that's fair. Yeah. So investors like 40 or 50. ESOP pool, 15%. Co founders about 35 to 40. Yep. That's pretty stan pretty darn standard. Very cool. Yes. Alright. Anything we missed about your story?
Biju Ashokan
23:36>> No. We can keep talking. There's a lot of questions, but I know you're it's a fifteen, twenty minute long podcast.
Nathan Latka
23:42Yeah. No. I mean, I love it. This is a tough space because churn is usually very, very high, but it sounds like you figure out a way to get it under control. And I'm rooting for, I mean, how much is it going to cost you to open in a new state and what are the costs associated with that?
Biju Ashokan
23:53>> It's more regulatory. So there's a lot of process paperwork that you need to do to get a license in a different state. And it takes about two to three months, But it doesn't cost much. I see. It just costs the cost of a managing broker.
Nathan Latka
24:08So what are you raising all this money for then if they're really a bottleneck is time, not money?
Biju Ashokan
24:12>> It's time and the sales team and and all the marketing budgets to get the initial 100 agents to join.
CAC and Product-Led Growth Advantage
Nathan Latka
24:20See. What do you spend right now to get a new agent on who then pays you, you know, 10,000 the first year?
Biju Ashokan
24:25>> We our CAC is about 2,000 an agent.
Nathan Latka
24:28Oh, wow. That's a very I mean, way, it's like a two or three month payback then, right?
Biju Ashokan
24:32>> Yeah. And that's because of the product, the social network aspect. For regular brokerages, they don't have the convenience of having a social network of agents using their products. Let's take a Coldwell Banker or Remax, Keller Williams. They only if you join them, you get you're part of their social network. Unless you join them, you don't get to be part of their network. Right? In our case, it doesn't matter which form you work for. You can
24:55>> still sign up on our product and start using the tools. That's tech arbitrage. Yeah. So the product led growth is probably the most important and unique value for our company.
Famous Five and Wrap-Up
Nathan Latka
25:07Very cool. Biju, let's wrap up here with the famous five. Number one, favorite business book.
Biju Ashokan
25:12>> Oh, this might be a little off topic, but I my I'm a big fan of Sir Alex Ferguson.
Nathan Latka
25:20Alex Ferguson?
Biju Ashokan
25:21>> Yeah. So he's written a book called Leading. So he's a famous sports coach of Manchester United. I love that.
Nathan Latka
25:30Number two, is there a CEO you're following or studying?
Biju Ashokan
25:34>> No. It's a bunch of CEOs. There's no one CEO that I follow.
Nathan Latka
25:42Number three, what's your favorite online tool for building radiusagent?
Biju Ashokan
25:46>> What do you mean? Online tool?
Nathan Latka
25:47An online tool that you use.
25:50Figma, Trello, Slack, Zoom.
Biju Ashokan
25:52>> No. We use a ton of quite a bit and Slack too. Yeah.
Nathan Latka
25:56Okay. Number four. How many hours of sleep do get every night?
Biju Ashokan
26:00>> Five.
Nathan Latka
26:01Wow. Okay. And situation, married, single, kids?
Biju Ashokan
26:04>> Married, no kids. One dog Okay. Or
Nathan Latka
26:08Dog and a startup. How old are you, Biju?
Biju Ashokan
26:11>> 37.
26:12>> 37. Last question.
Nathan Latka
26:13Something you wish you knew when you were 20.
Biju Ashokan
26:16>> The art of fundraising.
Nathan Latka
26:20The art of fundraising. Coming from a guy that's pretty good at radiusagent.com. They have tech arbitrage because of the 70,000 realtors they have in their community. They now bring those realtors on their platform, feed them leads. They're a full time brokerage as of last year, did about $2,100,000 in sales last year, hoping to four or five X that. This year, closed a 13,100,000 series A just last week at a $50,000,000 valuation. His team and the other
26:41founders still own about 40% of the business, employees own, call it 15, investors the other 40 looking to scale rapidly here. Again, charging real estate agents $250 a month to use their platform plus a thousand dollar closing fee, plus 35% of the realtor's commission if the platform gives them that lead. $250,000,000 in deals closed last year, hoping to scale up this year. Biju, thanks for taking us to the top.
Biju Ashokan
27:02>> Thanks, Nathan. You're good at this.
Nathan Latka
27:05One more thing before you go. We have a brand new show every Thursday at 1PM Central. It's called Shark Tank for SaaS. We call it deal or bust. One founder comes on, three hungry buyers, they try and do a deal live and the founder shares back end dashboards, their expenses, their revenue, ARPU, CAC, LTV, you name it, they share it and the buyers try and make a deal live. It is fun to watch every Thursday one
27:30p. M. Central. Additionally, remember these recorded founder interviews go live. We release them here on YouTube every day at two p. M. Central. To make sure you don't miss any of that, make sure you click the subscribe button below here on YouTube, the big red button and then click the little bell notification to make sure you get notifications when we do go live. I wouldn't want you to miss breaking news in the SaaS world, whether it's
27:51an acquisition, a big fundraise, a big sale, a big profitability statement or something else. I don't want you to miss it. Additionally, if you wanna take this conversation deeper and further, we have by far the largest private Slack community for B2B SaaS founders. You want to get in there. We've probably talked about your tool if you're running a company or your firm if you're investing. You can go in there and quickly search and see what people
28:13are saying. Sign up for that at nathanlatka.com slack. In the meantime, I'm hanging out with you here on YouTube. I'll be in the comments for the next thirty minutes. Feel free to let me know what you thought about this episode and if you enjoyed it, click the thumbs up. We get a lot of haters that are mad at how aggressive I am on these shows, but I do it so that we can all learn. We have
28:32to counter those people. We got to push them away. Click the thumbs up below to counter them and know that I appreciate your guys'support. Alright, I'll be in the comments. See you.