Founder Interview Video
How ShipHero Reached 300 Customers and $435K Raised on Word-of-Mouth Growth (Interview with Founder and CEO Aaron Rubin)
Chapters
- 0:00Introduction and Company Overview
- 0:19What ShipHero Does and How It Makes Money
- 0:55Pricing and Average Revenue Per Customer
- 2:02Company Timeline and First Customers
- 4:43Customer Count Today
- 5:20Revenue Growth: 2.6x in 2018
- 6:20Growth from Existing Customers vs. New Logos
- 7:46Funding: Personal Investment, SAFE Notes, and Lighter Capital
- 11:09Churn and Net Revenue Retention
- 12:21Sales Organization and Word-of-Mouth Growth
- 13:03Profitability and Burn Rate
- 15:43Approach to Venture Capital
- 16:37Famous Five: Books, Tools, and Advice