Conversational Intelligence Software
Enabling global brands to get local through social.
Based in Connecticut, Engage121 Inc. has, for more than 15 years, provided communications software and services to hundreds of brands, retailers, national franchisors, dealerships and direct sales organizations. We sell software applications on a subscription basis to brand, marketing and customer service leaders who need to manage their client communities.
Engage121 Enterprise is a social media management, monitoring, publishing and reporting application serving multiple users across an enterprise – from brand managers, community managers, and the marketing team through to individual outlet owners.
All functionality is seamlessly integrated so that each user has the same view of the customer; and every user – across all locations, functions, teams, departments, divisions and countries – can respond in one voice.
Engage121’s dedication to technical innovation ensures that our clients have access to the latest developments in social media as soon as they become available. With optional professional services, Engage121 Enterprise helps clients use social media to: (i) grow and gain more customers, (ii) build customer loyalty/ satisfaction, and (iii) develop leads – resulting in increased customer spending.
For more information, please visit www.engage121.com or join us on Twitter at @engage121.
Plan. Listen. Engage. Localize. Publish. Advertise. Analyze
