TeamSupport Revenue & Funding (2026)

TeamSupport generated an estimated $10M in annual revenue in 2026.

TeamSupport's revenue falls between $10 million and $25 million in annual recurring revenue as of early 2026, according to CEO Grant Stannis. Stannis confirmed in a January 2026 interview that a back-of-envelope calculation using 1,000 customers at a $10,000 average contract value would "shortchange" the company, and clarified: "We are north of that. We're less than 25, but way more than 10."

TeamSupport serves over 1,000 customers as of early 2026, according to CEO Grant Stannis. The average contract value is approximately $10,000 per year, and the largest single customer is paying a low seven-figure sum annually.

The platform is priced at $99 per user per month for the AI-inclusive top-tier package. Stannis noted that the company sells primarily to small and medium-sized software businesses, with typical buyers including heads of customer support, customer success teams, and in some cases product and finance teams. He described a common account profile of roughly 10 support seats and 5 customer success seats, suggesting an average account size in the range of 10 to 50 users, though Stannis did not confirm a precise seat count per account.

Customer expansion is a meaningful part of the revenue model. Stannis said accounts that start at $10,000 to $15,000 in annual contract value have grown to several hundred thousand dollars over two to three years.

TeamSupport generates revenue through a per-user SaaS subscription model. The AI-inclusive package is priced at $99 per user per month. The average contract value across the customer base is approximately $10,000 per year, implying a typical account size of roughly 8 to 10 users at the top-tier price point, though the exact average seat count was not confirmed.

The company describes its model as self-funded through customer revenue rather than external capital raises. Stannis said TeamSupport does not take on debt or equity to drive incremental growth, and instead expands revenue by growing existing accounts over time. Gross margin, burn rate, churn rate, net revenue retention, CAC, LTV, and profitability were not explicitly discussed in the interview. Stannis did describe the company as pursuing profitable growth, but did not confirm a specific profit margin or Rule of 40 score.

A hypothetical $175 million all-cash acquisition offer was discussed as a scenario Stannis said he would recommend to the board. He calculated this as an 8.75x multiple on the company's revenue, which he described as an attractive return for a private equity investor.

Headcount and team composition were not discussed in the interview. The size of TeamSupport's employee base was not disclosed by Stannis.