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Founded 2021
Find 20 competitors in the Conversational Support Software. Compare other SaaS such as aiaibot, Latticespace and SightCall. These Union54 competitors have raised $69.3M and together serve more than 1.2K customers and employ over 760 team members.
Conversational Support Software
Wir implementieren die KI-Revolution in Ihrem Unternehmen. Verbessern Sie Ihre Prozesse mit unserer Plattform zur Automatisierung, die transparente Ergebnisse liefert und nachweislich funktioniert. aiaibot ist die Superpower für Ihren Service.
Conversational Support Software
Latticespace is a unified workplace and tailored chatbot maker for robotic process automation, boosting operation efficiency in enterprise.
Conversational Support Software
Developer of real-time video conferencing technology designed to provide insights on customer experience. The company's video conferencing technology has developed a cloud based programming interface WebRTC for live visual communications and adheres to both business applications as well as APIs and SDKs, enabling enterprises to configure their preferred customer visual support experience.
Conversational Support Software
Developer of an artificial intelligence software designed to automate and optimize conversations between companies and consumers. The company's software offers an userbot which uses deep learning and artificial intelligence to analyze messages and it is able to recognize the type of problem, understand the mood of the users and automatically assign a priority, enabling customer services industries to automate replies and resolve customer issues.
Conversational Support Software
Grow your Brand & Scale your Business with WhatsApp Business Marketing & API Platform. >Use Single Number for Teams >Flaunt your Brand with a WhatsApp Green tick >Automate notifications and alerts via API integration >Build your own Chatbots
Conversational Support Software
Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool of AI-enabled agents across all customer service channels. Simplr is a wholly owned subsidiary of Asurion, the world’s leading tech care company, which serves over 300 million customers. Find more information about Simplr at https://www.simplr.ai/
Conversational Support Software
Marcus by Mesha is a powerful AI product to replace your entire finance team, helping streamline billing and communication processes for businesses. Mesha’s intelligent AI billing assistant automates invoicing, client follow-ups, and auto reconciliation with bank accounts. Mesha is integrated with all leading accounting software including Xero and Quickbooks.
Conversational Support Software
We help businesses smartly automate their communication workflows, so they can save huge amounts of time and money, improve customer experience, and scale without expanding the team. Apifonica provides fully customizable automation solutions for HR, sales, marketing and customer support communications. Services range from basic automation of voice and text notifications to complex integrations featuring AI-powered voicebots, smart reporting, and workflow automation. Our offer includes: – AI-based voicebots for automation of communication in HR, ecommerce, sales, marketing and customer support – mass SMS campaigns for business with support at all stages from message delivery to conversion tracking – virtual SIP trunk call centers from a single telephony provider enabling calling worldwide at local tariffs and smart calls distribution – phone number masking and call tracking to protect customers’ privacy and get better visibility into their experience Our flagship product are voicebots for all industries, from banking to medical, using our proprietary AI framework for intent recognition ensuring natural conversations and full data control. With experience in 50+ enterprise projects, our conversational designers understand industry-specific needs both linguistically and psychologically. You can choose between a fully supported end-to-end service or an easy-to-use platform to design your own voicebot. Want to streamline your processes and enhance communication with your customers? Contact us!
Conversational Support Software
Privyr is a Singapore-based, venture-backed startup that helps consumer-facing salespeople & businesses contact and convert leads into clients, from their phones. We're trusted by 250,000+ sales professionals across more than 100 countries around the world, who have received and engaged with over 100 million leads through our app. Our mobile CRM works with popular chat apps like WhatsApp, WhatsApp Business, SMS, iMessage, emails, and phone calls - without any setup or configuration needed. Privyr connects directly to lead sources like Facebook Lead Ads, TikTok Lead Generation, Google ads, and website contact forms to give you instant alerts of new leads, so you can get in touch with them within seconds. It also offers auto-personalised messages and content, trackable PDF files and pages, automatic follow up reminders, easy lead management, and many more features to help you engage with your leads and increase sales conversion. Find out more at www.privyr.com
Conversational Support Software
At Velaro, we blend two decades of leadership in live chat software with cutting-edge AI to create unparalleled customer engagement solutions. Our platform offers AI-powered chatbots, SMS, voice, and messaging services designed to elevate every interaction. Beyond Ordinary: AI Chat Solutions Designed for Unmatched Business Excellence and Scalability Learn more at velaro.com
Conversational Support Software
Our action-first AI platform enables CX teams to build intelligent automation across any digital channel - reducing ticket volume, improving resolution speed and accuracy, and unlocking new revenue and retention opportunities through personalized customer journeys. Kodif's modular framework includes: - AI Agents that take real action - AI Analysts that learn and adapt - AI Managers that surface trends and optimize workflows
Conversational Support Software
Respeecher offers a variety of AI voice services for creators, studios, and businesses: • AI Voice Lab Get top-tier white-glove AI voice services from a team of sound professionals. We provide stellar service for filmmakers, music producers, animators, and specialists from other creative industries. With our AI voice technology, you can revive legendary voices, use kids’ voices that stay young, ensure faster dubbing & localisation, and find background voices. We follow a strict ethical code and focus on data security. • API Integrations Build any product with our high-quality voices or integrate our speech-to-speech (STS) & text-to-speech (TTS) conversions into your software. Need voices for accessibility, customer care, education, or notifications? Respeecher will enhance any software with diverse Hollywood-quality AI-powered human voices. • Call Centers Adapt the accent, voice, and gender of your customer support specialists with our groundbreaking real-time AI speech conversion to boost your NPS & CSAT. Preserve the tone and emotion of your support specialists as you adapt their voice to better suit the customer’s needs - all during a live conversation. • Voice cloning As a voice actor, you can train your own AI voice model to let it work for you as you rest or focus on other projects. You can also use voice cloning technology to preserve your voice or share it on Voice Marketplace. Respeecher takes ethics and security seriously, so you can be sure that your voice is safe and is only used with your consent. • Voice Marketplace Convert text or a recording to one of 100+ authentic AI-powered voices. Our text-to-speech converter lets you choose between Neutral & Lively narration styles. As for the speech-to-speech conversion, our voice changer technology makes you sound like a different person but keeps your tone & emotions. Need an accent generator? Voice Marketplace lets you convert your speech into British, American, and 10+ other accents.
Conversational Support Software
Decagon is a leading innovator in AI-powered customer support agents for enterprises. Their platform automates customer interactions, resolves routine queries, and enhances support operations using advanced AI models. Decagon's technology integrates with existing tools and data sources, allowing businesses to scale customer service without increasing headcount while improving response times and quality.
Conversational Support Software
Sabia que o futuro do varejo está no conhecimento? Conhecer bem o cliente, conhecer seu produto, conhecer de tudo. E por isso que eu estou aqui: pra você conhecer mais o seu cliente e colocar este poder na mão de quem vende. Comigo, cada atendimento a um cliente inicia com todo o conhecimento sobre ele. Seus produtos preferidos, o que ele olhou no site e até o que ficou abandonado no carrinho de compras. Todo vendedor vai conhecer seu cliente em qualquer canal, do on pro off, do off pro on. Verdadeiramente omnichannel e sem barreiras. Um super poder na mão do vendedor que nunca mais vai perder uma venda. Enquanto o cliente vai receber o melhor atendimento da sua vida. E sabe qual a melhor parte disso tudo? Eu sou rápido de implementar e muito mais rápido ainda de fazer acontecer. Quanto mais você conhece, mais você vende! E revoluciona mais o varejo. Se você quer conhecer esse novo jeito de vender então, a gente precisa se conhecer. Prazer, sou o Oto. Quem conhece, vende.
Conversational Support Software
Meera is an AI text messaging platform that uses human-like messages to automate 80% of your team's busy work. That way, your agents don't have to waste time following up and qualifying leads that are nearly impossible to reach by phone or email. Meera engages prospects automatically, nurtures them until they are ready to talk to sales, and then either schedules a meeting or transfers a call directly to a member of your team. The result is more qualified meetings with less effort and lower acquisition costs.
Conversational Support Software
Born in 2013 from the minds of seasoned technologists and entrepreneurs, YCloud isn't just a communication platform – it's a bridge. We envision a world where global teams, devices, and applications speak fluently to one another, fostering seamless collaboration and efficiency. Our platform breaks down communication silos with just a few lines of code. No clunky integrations, no hidden costs – just an elegant, swift, and scalable way to modernize your business conversations. It's no surprise leading startups and enterprises alike choose YCloud to enhance their customer experience. What sets us apart? Omni-channel fluency. We empower you to streamline conversations across the channels your customers crave, be it WhatsApp, SMS, Voice, Email, or beyond. This versatility ensures they can reach you effortlessly and resolve any issue on their preferred platform. At YCloud, we're obsessed with exceeding expectations. Our fully integrated platform eliminates delays, frustration, and exorbitant fees. We prioritize the needs of modern businesses – quality, scale, innovation, and agility. With YCloud, you can finally unlock the true potential of your communications: connecting seamlessly, exceeding expectations, and watching your business flourish.
Conversational Support Software
The AI Assistant that replaces knowledge search. Threado AI revolutionizes how your customer-facing teams access and get work done using company's internal knowledge. Setup in minutes on Slack, Microsoft Teams, or as a Chrome app.
Conversational Support Software
Provider of real-time call tracking and phone analytics designed to make data from business phone calls as useful, actionable, and valuable as email or chat. The company offers a VaaS (Voice as a Service) platform that gives real-time visibility into telephone traffic and also analyzes the effectiveness of telephone marketing campaigns, enabling businesses to improve efficiency, deliver better customer service, and become more profitable in short order.
