AI & Machine Learning Operationalization (MLOps) Software
The Bot Platform is a no-code enterprise software company that enables HR and internal communications teams to build bots, digital assistants, and automated workflows on platforms such as Microsoft Teams and Workplace from Facebook. It was founded in 2016 and is led by CEO Syd Lawrence and co-founder Tom Gibby, headquartered in the United Kingdom. At the time of its September 2021 interview, the company reported annual revenue of just under $2,000,000, with SaaS MRR of $110,000 (up from roughly $70,000 a year prior) and approximately $800,000 in professional services revenue alongside $1,200,000 in pure SaaS. The company had raised only $300,000 at a $4,000,000 valuation in 2018 and operated with 16 team members and 35 enterprise customers. Net dollar retention stood at 118% and monthly churn was 2.9%. By 2024, revenue had grown to $2,900,000. The company's most notable strategic fact is its origin as a Facebook Messenger bot agency: early consulting revenue from messenger campaigns funded the pivot to an internal enterprise SaaS product, and the existing Facebook partnership allowed the team to plug their software directly into Workplace without a full rebuild, giving them a channel-driven path to their first enterprise customers.
- Revenue
- $2.9M
- Customers
- 35
- Year founded
- 2016
- Funding
- $300K
- Team size
- 21
- Location
- United Kingdom
