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AI that helps support agents solve tickets in record speed, now available in Zendesk!

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Elapse AI learns every detail about your company, including past and future support tickets, paving the way for a stress-free, self-sufficient, and fully autonomous support system.

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Create bespoke chatbots that leverage the power of your personal website or uploaded files, transforming them into interactive, intelligent conversational agents.

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AI Assistant for Customer Support Teams

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In product customer activation

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Record is a customer support layer built for technical teams to win technical issues and create cross-departmental impact by streamlining the resolution process. Record provides all the data needed for any ticket and finds, fixes, and monitors user issues for you while creating one source of truth for collaboration. https://torecord.it Record lets users share their problems visually with all the data needed to knock down the support cycle. See more information here: https://torecord.it Record helps support teams significantly reduce the support cycle by allowing end-users to create visual sharable records of their problems. The company can use these records to collaborate, understand and resolve users' problems quickly. All works from the product without downloading anything.

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At Userlot, we are dedicated to helping you proactively manage your customer relationships and drive business growth. Our Customer Success Management Platform is tailored to the needs of SaaS companies, offering a range of tools and resources to help you understand how your customers are using your products and identify opportunities for expansion. Our platform includes a calculated Healthscore rating system, which allows you to identify potential risks and take proactive steps to address them. In addition, we offer a range of tools to help your customers meet key milestones and achieve their goals, ultimately leading to lower churn rates. With Userlot, you can confidently navigate the customer journey and drive success for your business.

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Analyzee is a free, unified SaaS for real-time analytics, customer engagements & session insights. Easily integrate with a single script, centralize data from multiple sources, and interact live with customers, all on a self-hosted, robust infrastructure.

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Bodt.io is an intuitive, no-code platform for building AI chatbots. In just 15 minutes, create personalized chatbots trained on your website content. Enhance customer interaction, generate leads, and streamline operations.

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Helpy is the customer support platform engineered for companies that are serious about customer data security and control. Safeguard your data without compromising on giving customers heroic support! Designed for single-tenant private cloud deployments, Helpy Pro lets you avoid vendor lock-in, own your data, and integrate with the tools you already use to keep data private and secure. Helpy has been installed over 500,000 times, with both the open-source and pro version in use around the Globe. Our headquarters are centrally located in the middle of the Silicon Slopes of Utah, although our mostly distributed team spreads around the globe.

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Plantt is a Customer Success Relationship Intelligence platform that helps you and your team focus on the right customers, at the right time. With Plantt, CSMs can scale their productivity, embrace a proactive approach, and flip the 80-20 ratio to your advantage.

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We build nifty Zendesk Apps. We're a small creative team focused on building Apps specifically to make your life as agent or teamleader easier. Sparkly is one of the top5 Add-On Premier Technology Partners of Zendesk.

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We're a small but very experienced team that's been building customer engagement software for the last decade. Chatify is the result of everything that we've learned, from working with some of the best customer care teams, on how live chat software should work for the teams that use it. Our headquarters is in Cork, Ireland but most of us work remotely. Chatify is our product but its also key to how our team manages to work remotely. It's why Chatify is so effective for distributed teams.

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Chaport is a live chat for websites that allows answer customers'​ questions and increase sales.

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Dataflo is a data platform tailor-made for leaders across the GTM functions where you can visualize, analyze, and uncover insights by building custom KPI dashboards

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Cust is an autonomous customer success platform that makes high-touch experience possible for smaller customers. The platform gives companies AI agents that proactively get to know their long-tail customers. Turns these insights into a personalized success plan. Influences their decisions across the full customer journey - from onboarding to renewal.

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UPbook turns your phones and the people answering them into the key drivers of your practice’s revenue and success. Our veterinary-specific phone platform enables you to monitor customer service, improve your workflow, gain more new clients, and enjoy a happier team – while saving 100% on the phone bill. There’s more - with UPbook Answers, you’ll never have another missed call again. Rest assured that all your calls will be answered in a timely and professional manner. Are you looking to have more accountability and transparency from your front desk? Sign up for UPbook today and turn your callers into clients.

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Check out our amazing solutions for Zendesk, ServiceNow, Freshdesk, Jira SM, and Intercom! At GrowthDot, we specialize in creating apps that help enhance your business processes and enrich your customer support. Our popular apps like Proactive Campaigns, Email Tracking, GDPR Compliance, Sanctions Check, CRM and Deals, and Video Reply have helped many companies worldwide to boost the effectiveness of their customer support. We also offer custom help center themes and consulting services for all Zendesk products. At GrowthDot, we provide professional assistance for all your business struggles, regardless of their complexity. If you have any questions, don't hesitate to contact our friendly team of experts. We are always ready to help you out! We are on social media Facebook: https://buff.ly/3wgyxhh Twitter: https://buff.ly/3tEgBLL Youtube: https://buff.ly/3w85Bb7

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Helping companies recognize and reward their loyal customers and transform the customer experience. LOYAX is part of Sirma Group Holding - The biggest Bulgarian group of IT companies.

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AI Assistant for Customer Support