UserZoom logo
Founded 2007


2021 Revenue







About UserZoom

Provider of consultancy and usability analysis services. The company provides a data-driven platform to test usability and measure user experience (UX). It focuses on assisting businesses in gaining actionable insights, scaling their user research and boosting return on investment (ROI).

Monthly Revenue


+ $2.3M (53.85%)
Total Expenses


Net Income


Ebidta Margin


YOY Growth


Rule of 40


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing UserZoom CEO Alfonso de la Nuez on 04/29/2021

Watch the podcast


United States

UserZoom Revenue vs Funding



In 2021, UserZoom revenue run rate hit $80.0M in revenue.


Funding History

UserZoom has raised a total of $135.5M.

Why are so many SaaS founders taking money from instead of VC's?
Funding DateRoundTotalValuation


UserZoom has 1K customers.

Lifetime Months

Monthly ARPU


Lifetime Dollars

Acquisition Cost

Average Annual Price




UserZoom has an annual churn rate of 14.00%

Churn vs Expansion

Gross Annual Dollar Churn


Annual Dollar Expansion


Net Revenue Retention




UserZoom has 300 employees. They have 50 sales reps that carries a quota, an engineering team of 80 and a marketing team of 17.


Total Team Size



80 (27%)




17 (6%)


Alfonso de la Nuez

Co-Founder & Co-CEO of UserZoom, the Experience Insights Management company that helps businesses design, measure and deliver the best digital experiences. F500 brands like Google, Amazon, AT&T, Walmart, or Intel power and automate the UX and CX research of their digital properties through UserZoom’s agile and scalable platform. I have 20-yrs experience in the fields of Marketing, Web Design and User Research.


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Frequently Asked Questions about UserZoom

When was UserZoom founded?

UserZoom was founded in 2007.

Who is the CEO of UserZoom?

The CEO of UserZoom is Alfonso de la Nuez

How many employees does UserZoom have?

UserZoom has 300 employees.

How much revenue does UserZoom generate?

UserZoom generates $80.0M in revenue.

How much funding does UserZoom have?

UserZoom has raised $135.5M.

Where is UserZoom headquarters?

UserZoom is headquartered at United States

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