Contact Center SoftwareDubai, United Arab EmiratesFounded 2010CEO Renaud de Gonfreville
Ziwo is a Dubai-based B2B SaaS platform providing omnichannel cloud contact center software to businesses in emerging markets, including the Middle East, Africa, India, and Pakistan.
Ziwo's annual revenue was $15M in December 2023, the most recent figure on record. Ziwo is #324 on the Latka Top, level with 18 others. The Latka Top ranks the 1,372 companies Nathan Latka has interviewed by revenue.
| As of | Revenue | Source |
|---|---|---|
| 2016 | $1.5M | Renaud de Gonfreville on cameraWatch at 7:13 |
| 2018 | $1M | Renaud de Gonfreville on cameraWatch at 10:54 |
| Jun 2021 | $4.5M | – |
| Apr 2022 | $10M | Renaud de Gonfreville on cameraWatch at 9:49 |
| Dec 2023 | $15M | Confirmed by CEO |
– source not recorded
Investors valued Ziwo at $30M in its June 2021 funding round, its last priced round. Renaud de Gonfreville on camera puts it at about $30M (June 2021).
Ziwo has raised $5.6M across three rounds since 2019. The latest was a $1.2M funding round in June 2021.
| Date | Round | Raised | Valuation | Source |
|---|---|---|---|---|
| Jun 2021 | Funding round | $1.2M | $30M | Renaud de Gonfreville on cameraWatch at 12:15 |
| Oct 2019 | Funding round | $2.2M | – | Renaud de Gonfreville on cameraWatch at 11:43 |
| Jun 2019 | Pre-Seed | $2.2M | – | – |
| Total raised | $5.6M |
Nathan Latka has interviewed Ziwo once, speaking with Renaud de Gonfreville. Each figure links to the second it was said.
Watch: How Ziwo Reached $10M ARR with 350 Customers and Only $3.3M Raised (Interview with CEO Renaud de Gonfreville)April 2022 · Renaud de Gonfreville, CEO
Ziwo competes most directly with Freshworks, 8x8, Talkdesk and Aircall. It is the smallest of the five by revenue.
| Company | Revenue | Funding | Employees | Customers | Founded |
|---|---|---|---|---|---|
 Freshworks | $838.8M | $1.4B | 8,594 | 150K | 2010 |
 8x8 | $735.8M | $253.1M | 1,699 | 10M | 1987 |
 Talkdesk | $420.1M | $508.5M | 1,350 | 1.2K | 2011 |
 Aircall | $204M | $225.6M | 800 | 23K | 2014 |
| Ziwo | $15M | $5.6M | 63 | 350 | 2010 |
#91 of 468 Contact Center Software companies by revenue · category median $3.5M · See the ranking
Renaud de Gonfreville founded Ziwo in 2010 and runs it as CEO. Ziwo had 63 employees (November 2023), up from 59 a year earlier.
Team mix (Sep 2023): 12 engineers, 9 in sales
| As of | Employees | Source |
|---|---|---|
| Nov 2023 | 63 | – |
| Sep 2023 | 63 | – |
| 2023 | 59 | – |
| Apr 2022 | 50 | Renaud de Gonfreville on cameraWatch at 14:49 |
| Nov 2021 | 30 | – |
| Aug 2021 | 30 | – |
| Nov 2020 | 27 | – |
Ziwo's annual revenue was $15M in December 2023, according to the CEO. No later figure is on record.
Ziwo's valuation was about $30M in June 2021, as Renaud de Gonfreville said on camera. Its last priced round, in June 2021, valued it at $30M.
Ziwo has raised $5.6M across three funding rounds. The latest was a $1.2M funding round in June 2021.
No. Ziwo is a private company, so its shares aren't traded on a stock exchange.
Ziwo had 63 employees in November 2023.
Renaud de Gonfreville is the CEO of Ziwo and founded the company in 2010. Nathan Latka interviewed Renaud de Gonfreville in April 2022.
Renaud de Gonfreville founded Ziwo in 2010.
13 said on camera · 1 from public sources. Founder figures link to the second they were said; public figures name their source; estimates are marked EST. and say whose they are. Not financial advice. The Latka Top ranks the private, operating companies Nathan Latka has interviewed by the latest revenue figure on each profile, reported or estimated; equal figures share a rank.
Updated Oct 5, 2026Data disclaimerReport a correctionClaim this profile
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