The closest alternatives to Ziwo are Aircall and Talkdesk. Ziwo generates $15M in revenue with 63 employees. Every one of the 20 alternatives below is compared with Ziwo on revenue, funding, customers, team size and founding year.
Ziwo is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  ZiwoThis company |  Aircall |  Talkdesk |  Verloop |  FRONTSTEPS |  Aloware |  SupportLogic |  Text Request |  Bilingual Global |  Engagely.ai |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $15M | $175M | $420.1M | $15M | $15M | $15M | $15M | $15M | $15M | $15M |
| Valuation | $30M | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $5.6M | $225.6M | $508.5M | $8M | Not disclosed | $3M | $62M | Not disclosed | Not disclosed | Not disclosed |
| Customers | 350 | 85K | 50K | 18 | Not disclosed | 750 | 2K | 6K | Not disclosed | Not disclosed |
| Team size | 63 | 740 | 1.4K | 126 | 103 | 81 | 82 | 42 | 446 | 60 |
| Founded | 2010 | 2014 | 2011 | 2016 | 2017 | 2017 | 2016 | 2014 | 2010 | 2012 |
| HQ | Dubai, United Arab Emirates | France | United States | United States | United States | United States | United States | United States | United States | United States |
France · Contact Center Software
Aircall.io is a cloud-based phone system and call center software that enables companies to create and manage their phone support in the cloud. Founded in 2014 and headquartered in New York, Aircall.io provides a…
United States · Contact Center Software
Talkdesk is a cloud-based contact center software company that provides a platform for businesses to communicate with their customers through various channels such as voice, email, chat, and social media. Their software…
United States · Contact Center Software
Verloop is the world's smartest conversational marketing and sales platform. With Verloop bot, automate FAQs, build automated flows, capture leads and schedule meetings 24x7. Better than any form ever!
United States · Contact Center Software
The industry's only comprehensive community management platform with communication & self-service tools, in-app payments, accounting & security. Learn more!
United States · Contact Center Software
Developer of omnichannel cloud based contact center platform built to support calls, SMS, CRM integration and social messengers. The company's end to end cloud engagement platform helps businesses track their calls…
United States · Contact Center Software
SupportLogic delivers a service experience management platform that enables companies to improve service delivery.
United States · Contact Center Software
You need to communicate with customers and prospects, but only 15% of your emails are opened and only 5% of your calls are answered. That makes it nearly impossible to do business! We've got a solution. 99% of texts are…
United States · Contact Center Software
Nearshore outsourcing company specializing in multilingual customer support services, offering support and exceptional customer experiences around the clock
United States · Contact Center Software
Engagely.ai is a leading No code total CX Platform with out-of-the-box CX automation solutions that helps enterprises automate customer support and engagement & thereby creates exceptional customer experiences. With…
United States · Contact Center Software
Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat…
United States · Contact Center Software
Provider of a cloud-based software platform designed to connect local service providers with their customers. The company's cloud-based software platform facilitates the process of sourcing, streamlining communication…
United States · Contact Center Software
Company that simplifies finding internet, voice, security and other telecommunication services for businesses to monetize leads and referrals
United Kingdom · Contact Center Software
Jadu is a leading global provider of web experience management software, specialising in web CMS, forms and customer case management for the enterprise. Jadu also has a digital agency arm, offering award-winning…
United States · Contact Center Software
Providing customer experience solutions for technology companies to scale their customer support operations via sourcing, training and management
United States · Contact Center Software
Gnani.ai is an industry leading deep tech voice first conversational AI company with proprietary products for omnichannel real time authentication, automation , agent assist and analytics . Gnani.ai empowers businesses…
Singapore · Contact Center Software
Introducing KrispCall, the AI-powered phone app designed for modern businesses and tailored for high-growth startups and forward-thinking enterprises. KrispCall unlocks a suite of advanced features to streamline your…
United States · Contact Center Software
Developer of a cloud based call center software designed to improve cloud and hybrid contact center communication. The company's call center software offers an all in one multi-channel platform that optimizes customer…
United States · Contact Center Software
Developer of a cloud based call center software designed to improve cloud and hybrid contact center communication. The company's call center software offers an all in one multi-channel platform that optimizes customer…
United Arab Emirates · Contact Center Software
Merit is a global engagement technology and solutions company assisting businesses to increase customer and employee engagement, via a suite of innovative cloud-based SaaS platforms and enterprise solutions.
United States · Contact Center Software
Forethought.ai is an AI-powered customer service platform that uses natural language processing and machine learning to help customer support teams provide faster and more accurate responses to customer inquiries.
De Gonfreville referenced several companies when describing the competitive landscape, though none of the figures he cited about these companies are confirmed by those companies. According to de Gonfreville, the mature market equivalents to Ziwo include RingCentral and NICE inContact in the contact center space, and Twilio as the cloud telephony infrastructure layer on which US-market competitors build. He described Ziwo as occupying the combined role of Twilio and RingCentral in markets where neither has built the necessary local infrastructure.
FrontApp was cited by host Nathan Latka as a comparable for managing inbound customer communications, and de Gonfreville confirmed the analogy while emphasizing the infrastructure differentiation. De Gonfreville also noted that emerging markets are roughly five to ten years behind mature markets in customer experience technology adoption, which he described as the core demand driver for Ziwo.
Ziwo ranks #90 of 468 Contact Center Software companies by annual revenue, putting it in the top 19% of the market.
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Jun 2021 | Funding round | $1.2M | $30M |
| Oct 2019 | Funding round | $2.2M | Not disclosed |
| Jun 2019 | Pre-Seed | $2.2M | Not disclosed |
The closest alternatives to Ziwo are Aircall and Talkdesk. This page compares each of them with Ziwo on revenue, funding, customers and team size.
Aircall is the closest alternative to Ziwo, generating $175M in revenue. Which alternative fits best depends on budget and company size, so compare all 20 alternatives above before choosing.
Ziwo generates $15M in revenue.
Ziwo has raised $5.6M in funding.
Ziwo has 350 customers.
No. Aircall generates $175M in revenue versus $15M at Ziwo.
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