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How Userful Reached $5M ARR and 500 Enterprise Customers in 2022 (Interview with CEO John Marshall)

John Marshall (CEO of Userful) spoke to Nathan Latka on June 14, 2022.

Userful figures from the interview

ARR (2022)
$5M
Contracted ARR (2022)
$6M
Customers (2022)
500
Total Funding Raised
$13M
Team Size (2022)
100
“AV over IP is this transition that's occurring where you used to develop AV solutions in a siloed way. So if you had like a video application in a given room, you only saw it there, you couldn't transport it to elsewhere in the corporation. AV over IP lets you move it around.”
“500 enterprise customers, and we're at around 5,000,000 ARR, around 6,000,000 contracted ARR.”
“We've raised capital, but we've raised a modest amount. We've raised 10,000,000 series B financing. Prior to that, we raised about 3,000,000 in seed money.”

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Bio

John Marshall is CEO & Board Member at Userful, a leading provider of AV-over-IP solutions for enhanced video communication. He focuses on developing and implementing strategic growth initiatives for Userful; launching the company into new markets, and expansion through new technology and channel partnerships. He has more than 25 years of experience building innovative, market-leading organizations.

Company

Userful

United States · Founded 2003

Revenue
$11.5M
Funding
$16M
Team size
102
Customers
500

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