Bio
CEO at Action.ai. John’s passion is to change the way humans interact with computers – reducing the friction in current interfaces by supplementing them with intuitive and intelligent Conversational Interfaces, not chatbots. John combines his experience as a CEO with a background in strategy consulting and as a Think Tank Director. He also brings academic experience via his doctorate at Oxford University and as a Fellow of the Royal Society of Arts in the UK. Providing truly Conversational Interfaces unlocks a hugely compelling opportunity for consumers to engage with services on the go, 24/7. Consumers can express themselves naturally, just as they would to a human, and receive instant and meaningful responses. Experiences can be delivered via a smart speaker, like Alexa, via the web, or via a mobile device. The consumer now has access to services 24/7 via an intuitive interface that responds and engages with human-like intelligence. The business John leads, action.ai, has developed industry-leading technology to empower companies to build both voice and text-based interfaces that are truly conversational. Central to this has been building a world-class engineering team with business partner Dr Richard Tolcher, a leader in the field of computational linguistics.