RP

Rachael Powell

Chief Customer Officer at Xero

BIO

I am responsible for Xeros global sales, marketing, communications, and customer functions globally. Throughout my career I have held leadership positions in marketing, sales and HR, predominantly in digital and technology companies. I believe customer experience must resonate from the inside-out and advocate for positive engagement programs to effectively mobilise the business strategy at scale. I have a Masters in Applied Positive Psychology, a Masters in Business Administration, and a Bachelor of Business (Accounting and Marketing).