Bio
Rob is founder & CEO of Converseon, a leading consumer intelligence technology and consulting firm that helps organizations process and analyze unstructured human generated language data for insights. through the power of its proprietary MLaaS technology. Built on a belief that the power of this human language data to transform products, industries and society, the firm has pioneered the use machine learning technologies for natural language understanding of consumer text since 2008. Conversus.AI, is core platform, is an award winning machine learning as a service platform designed to help accelerate and automate high performance model generation for social and related voice of customer text for more sophisticated and impactful analysis. The company has a long history of innovation and excellence with recognitions including "Leader" positioning by major industry analysts groups, Dataweek Top Innovator Social Data Mining, etc. He is surrounded at Converseon with industry leaders in the area of natural language processing, consumer insight, digital transformation and machine learning. He successfully lad the company's pivot from agency (social media agency of year) to ML SaaS platform. Speaks frequently in key venues re the power of human data and the importance of ethical application of AI, including IIEX, ARF, Ad:Tech, 4As, SxSw, Conference Board, I-com, Forrester CX, among many others. Converseon work featured in many books and media, including Fortune, Forbes, Financial Times, New York Times, CNN, etc.