Taylor Timmer

BIO

Ten years experience in Product and Operations for early to late stage start-ups in the e-commerce and SaaS industries. Started career as a Product Manager in the e-commerce space E.g. ShoeDazzle ShopNation HauteLook leading product roadmap and strategy. Transitioned into Operations People Operations and the SaaS industry upon founding PatientPop. Built Operations Customer Success and HR Departments from the ground up starting with 3 founders and growing to 170 employees in less than two years. My passion is helping early stage start-ups build efficient operations and scale teams by finding the right people. Specialties Leading operations for early to middle stage start ups Building Customer Success teams with a focus on customer communication and retention Developing a unique company culture Recruiting hiring new employee onboarding employee training Human Resources management Opening new offices and expanding existing offices Product road mapping and management in e-commerce and SaaS Managing complex projects