Bio
Currently Founder & CEO at viavoo. Thierry Desforges was previously Director at Logica France and Partner at Logica Management Consulting. He has held several senior positions within Unilog and Logica. Thierry Desforges holds a Master's Degree in Telecommunications from INT Institute in Evry, a Master's Degree in Management from Dauphine University, Paris and a Research (Thesis) Masters' Degree from IAE-HEC-ENSAM, Paris. Specialties: ECM, Enterprise Content Management EFM, Enterprise Feedback Management CRM, Customer Relationship Management CEM, Customer Experience Management CIM, Customer Interaction Management SRM, Social Relationship Management Text Analytics, Text Mining