Ada logo
Founded 2016

Ada

2021 Revenue

$35.0M

YOY

95.37%

Funding

$192.2M

How Ada hit $35.0M in Revenue with 5K Customers in 2021.

About Ada

Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Our industry-leading clients like Telus, Upwork and Shopify, trust us to harmonize humans and AI to deliver instant, empathic, and effortless customer engagement.

Monthly Revenue

$2.9M

+ $1.4M (95.37%)
Total Expenses

$2.9M

=
Net Income

$0.0

Ebidta Margin

0.00%

+
YOY Growth

95.37%

=
Rule of 40

95


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing Ada CEO Mike Murchinson on 05/07/2021

Watch the podcast


Headquarters

TorontoCanadaCanada
Website

ada.cx

$Funding$Revenue

Ada Revenue

In 2021, Ada revenue run rate hit $35.0M in revenue.

298.00%▲95.00%▲$4.5M$17.9M$35.0M

Ada Valuation and Funding History

Ada has raised a total of $192.2M.

Why are so many SaaS founders taking money from Founderpath.com instead of VC's?
Funding DateRoundAmountTotalValuation
05/07/2021$130.0M$1.2B
03/19/2020$44.0M
12/18/2018$15.7M
07/20/2017$2.5M

Customers

Ada has 5K customers.

Lifetime Months

×
Monthly ARPU

=
Lifetime Dollars


Acquisition Cost

Average Annual Price

$0$0.0024681012

Churn

Ada has an annual churn rate of 0.00%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-0.00%

Annual Dollar Expansion

0.00%

Net Revenue Retention

0.00%

Team

Employees

Ada has 235 employees. They have 45 sales reps that carry a quota They have an engineering team of 55. and a marketing team of 13.

2020202118.00%▲
DistributionQty

Total Team Size

235

Engineers

55 (23%)

Sales

45 (19%)

Marketing

13 (6%)

CEO/Founder

Mike Murchinson

Mike Murchinson is the CEO of Ada Support Inc. He also has co-founded Volley, a social search engine, and Atlus, a mobile restaurant recommendation platfrom.


CEO Q&A

What's your age?

-

Favorite online tool?

-

Favorite book?

-

Favorite CEO?

-

Advice for 20 year old self

-


Is this your company? Add our badge to your website:

Frequently Asked Questions about Ada

When was Ada founded?

Ada was founded in 2016.


Who is the CEO of Ada?

The CEO of Ada is Mike Murchinson


How many employees does Ada have?

Ada has 235 employees.

How much revenue does Ada generate?

Ada generates $35.0M in revenue.


How much funding does Ada have?

Ada has raised $192.2M.


Where is Ada headquarters?

Ada is headquartered at TorontoCanadaCanada

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