Top Brightmetrics Alternatives, Competitors & Similar Software

Analytics Platforms

Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms. It creates an ecosystem that provides customers with an exceptional omni-channel experience that perfectly melds customers' online and offline shopping experiences. Omneo provides a unified customer view and the ability to action every opportunity in order to create customer engagement and relevant brand experiences. DISCOVER Omneo connects and aggregates customer data to uncover actionable insights. It enables brands to understand each customer's unique journey - from lifecycle and interests to behaviours and intent - to create better experiences. PERSONALISE Omneo allows brands to create hyper personalised, omnichannel experiences that convert by leveraging Omneo's customer data platform to provide customers with unique and memorable experiences. INFLUENCE Omneo provides brands with the opportunity to lead and influence customers, responding to each cust. We're based in Melbourne Australia and Danny Phillips is Founder

Analytics Platforms

CINNOX is a Total Experience SaaS platform that elevates customer and staff experiences with innovative omnichannel engagement and analytics solution. Businesses can connect, orchestrate, and evaluate all of their customers’ conversational interactions to deliver frictionless humanised customer engagement that delights and exceeds expectations. In the post-pandemic world, customer experience (CX) is the battleground with 2/3 competing primarily on this alone – and 69% of interactions are hybrid. “Only 16% of customers surveyed experienced interactions that exceeded their expectations” – Forrester x CINNOX Everyday customers increasingly want “out of this world” hyper-personalised and humanising experiences, on any channel they prefer, and to never have to repeat themselves. Digital acceleration affected employees too. Your top talent wants tools with high quality and customisable user experience, that orchestrates boring but important tasks and repetitive questions with automation. We realised businesses needed to cater to two very different worlds. So we built CINNOX – the Total Experience platform that elevates customer experiences and optimises staff ones. It’s all about putting the Innovation in CX. That’s CINNOX. Our vision Humanising connections for better business Our mission To elevate customer and employee experiences through innovative omnichannel engagement and analytics solutions * This content was created prior to our current certification process. Please note that our certification status may have changed since then.

Analytics Platforms

Gain valuable Insights out of all your customer interactions. Take Actions, Enjoy the Results. Xdroid’s mission is to transform customer experience and contact centers performance through analytics software based on artificial intelligence. By processing all customer interactions, we automatically provide objective, consistent and valuable information and insights about each conversation.

Analytics Platforms

Gain valuable Insights out of all your customer interactions. Take Actions, Enjoy the Results. Xdroid’s mission is to transform customer experience and contact centers performance through analytics software based on artificial intelligence. By processing all customer interactions, we automatically provide objective, consistent and valuable information and insights about each conversation.

Analytics Platforms

Research and data to make progress against the world’s largest…

Analytics Platforms

Petavue is the intelligent self-serve BI platform that gives revenue teams true ownership of their business metrics. Create, analyze, and report on complex metrics in plain English. In most organizations, accessing and analyzing data often involves a time-consuming back-and-forth between business units and data teams. This slows decision-making processes and creates a disconnect between those who need the insights and those who can extract them from the data. With Petavue, we flip this paradigm on its head. Our platform empowers business users to directly interact with their data, ask questions in plain English, and receive instant, actionable insights. No more waiting days or weeks for reports—Petavue puts the power of data analysis directly into the hands of those who need it most.

Analytics Platforms

Petavue is the intelligent self-serve BI platform that gives revenue teams true ownership of their business metrics. Create, analyze, and report on complex metrics in plain English. In most organizations, accessing and analyzing data often involves a time-consuming back-and-forth between business units and data teams. This slows decision-making processes and creates a disconnect between those who need the insights and those who can extract them from the data. With Petavue, we flip this paradigm on its head. Our platform empowers business users to directly interact with their data, ask questions in plain English, and receive instant, actionable insights. No more waiting days or weeks for reports—Petavue puts the power of data analysis directly into the hands of those who need it most.

Analytics Platforms

Gain valuable Insights out of all your customer interactions. Take Actions, Enjoy the Results. Xdroid’s mission is to transform customer experience and contact centers performance through analytics software based on artificial intelligence. By processing all customer interactions, we automatically provide objective, consistent and valuable information and insights about each conversation.

Analytics Platforms

Developer of an information creation and management software designed to unlock the true value of information and expertise, a company's greatest assets. The company's software offers a real-time platform to helps organizations to turn the chaos and complexity of unstructured information into an asset and become a digitally adept enterprise, enabling companies to make better and well-founded business decisions faster, by using ad hoc information.

Analytics Platforms

Provider of cloud-based call waiting services designed to reduce burden of call waiting. The company's call waiting application easily integrates into any system and lowers telecom costs through the fact that the caller only calls when it is their turn, enabling consumers to turn caller wait time into productive time and improves call center efficiency.

Analytics Platforms

SightX is a developer of a consumer intelligence software used to transform the way marketing and user experience teams work.

Analytics Platforms

Provider of airport noise and flight tracking systems designed to improve situational awareness at the airport. The company's real-time location-based monitoring and analysis tools visualize the impact of traffic operations and try to reduce the effect of airport operations on the environment, enabling customers in the worldwide aviation business to access insight into their primary operational and communication processes.

Analytics Platforms

Optergy is a technology company dedicated to the business of managing buildings, facilities and enterprises with tools to improve efficiency, performance and processes, whilst providing key stakeholders with the information and reporting to make strategic decisions. Optergy Enterprise is software that provides a web based, real time scalable solution. From the smallest building to the largest enterprise. Optergy leads the way in unifying systems to a single platform; Integration of SCADA and BMS Systems Automated Energy Management Facility Performance People Management Data, Diagnostics and Analytics Combining these systems improves the way our clients go about their business. This can be as simple as having a single interface to view their sub systems, or monitoring progress against budget. This ease of use in conjunction with automated processes such as real time demand response and automated billing. With Optergy the business of managing buildings, facilities and enterprise has just become a whole lot easier. Awards: Optergy P864 - Best Building Plant Controller of the Year 2018 (CTA) Optergy Proton - Innovative Product of the Year 2017 (CTA) Optergy Proton - Light Commercial Solution of the Year 2016 (CTA)

Analytics Platforms

Earlyone is an innovative, easy-to-integrate customer flow management system aimed to help businesses optimize processes by increasing employee productivity and creating a flawless customer experience. We have developed top-tier technology to optimize complex branch operations, so all you need in order to integrate and operate Earlyone is simply a web browser. Having worked with banking, healthcare and telecom companies as well as government bodies from Armenia, Mongolia, Moldova, Georgia, Kyrgyzstan and other countries we have grown together with our clients providing more advanced branch experience for team and customers creating organized flow and reaching high KPIs. (See our case studies.) Thanks to mobile queueing, data-driven decision-making and sharp business intelligence, Earlyone guarantees a smooth customer journey where no time or resources are wasted. Fostering online-offline branch visit bonds, we extend marketing opportunities for companies to connect with customers on a new level. We are currently expanding our global reach to Brazil, Argentina, Serbia, Bulgaria and other countries. Contact us today at [email protected] to schedule a presentation.

Analytics Platforms

Optergy is a technology company dedicated to the business of managing buildings, facilities and enterprises with tools to improve efficiency, performance and processes, whilst providing key stakeholders with the information and reporting to make strategic decisions. Optergy Enterprise is software that provides a web based, real time scalable solution. From the smallest building to the largest enterprise. Optergy leads the way in unifying systems to a single platform; Integration of SCADA and BMS Systems Automated Energy Management Facility Performance People Management Data, Diagnostics and Analytics Combining these systems improves the way our clients go about their business. This can be as simple as having a single interface to view their sub systems, or monitoring progress against budget. This ease of use in conjunction with automated processes such as real time demand response and automated billing. With Optergy the business of managing buildings, facilities and enterprise has just become a whole lot easier. Awards: Optergy P864 - Best Building Plant Controller of the Year 2018 (CTA) Optergy Proton - Innovative Product of the Year 2017 (CTA) Optergy Proton - Light Commercial Solution of the Year 2016 (CTA)

Analytics Platforms

OTA Sync presents modern cloud-based management and business intelligence tool, crafted for hotel & property managers. These solutions help managers and employees understand the business, automate daily tasks, increase productivity and focus on guest experience and revenue management.

Analytics Platforms

Growth minded companies recognize the value in asking for feedback from customers, partners, and employees. But listening, understanding, and extracting actionable insights from that feedback poses a significant challenge. In today’s data-driven world, quantitative data is highly valued, but up to 80% of customer data remains underutilized because it is qualitative in nature. This includes everything from customer support interactions to product reviews and call transcripts to satisfaction surveys. Analyzing this qualitative data is a daunting task that requires significant time and resources. Viable is a revolutionary AI-powered analysis tool that helps businesses make use of all their data at scale to make better decisions, faster. Our platform provides in-depth analysis and actionable insights from customer feedback, enabling businesses to identify and prioritize the most critical issues that impact user satisfaction and retention. With Viable, businesses can streamline their feedback gathering, analysis, and sharing processes at scale, saving time and resources while improving customer satisfaction. Our Generative Analysis™ provides advanced sentiment analysis, topic modeling, giving businesses a holistic understanding of their customers' experiences and pain points. At Viable, we are committed to helping businesses succeed by providing them with the tools and insights they need to improve their products and services continuously. Our platform's intuitive interface and easy-to-use features make it accessible to businesses of all sizes and industries, from startups to enterprise-level companies. Join the growing number of businesses who trust Viable to help them improve their customer experience, increase loyalty, and drive growth. Contact us today to learn more about how Viable can help your business succeed.

Analytics Platforms

UBIX makes Advanced Analytics, Data Science, and AI available to Everyone. UBIX is a dynamic, learning, and self-refining cognitive AI-as-a-service platform that makes AI abundant, reliable, and cost-effective for businesses of all sizes. UBIX helps enterprises catch up with the early adopters of AI by reducing the pain and complexity of using cutting-edge technology and making it available to everyone. Today, we focus on high-value use cases in advertising, marketing, sports, health, and IoT but the real genius is in the way we scale to reach business users to author broad and cross-functional use cases for AI in these industries.

Analytics Platforms

keylight is a powerful end-to-end subscription business platform, featuring fully configurable customer and partner journeys, portals, CPQ, subscription management, billing automation, revenue and accounting automation, and advanced data analytics. Often a strategic choice for businesses, keylight enables the launch and scaling of recurring revenue with speed and flexibility, requiring minimal custom development effort compared to conventional subscription management and billing platforms.

Analytics Platforms

Monit is an award-winning financial intelligence platform for leading financial institutions who want to provide business customers with embedded ‘digital CFO’ tools and enhanced analytics/targeting capabilities for bankers and marketing teams. The two-sided platform includes highly desirable SMB features (cashflow forecasting, industry benchmarking, business valuation, etc.) as well as data-driven relationship deepening tools and insights for bankers. Built by a team of former bankers, Monit’s mission to help banks and credit unions win in the increasingly competitive SMB market. Monit is headquartered in Boston, MA with a fully US-based team. The company is privately funded with investment from TTV Capital, JAM FINTOP, Runway Venture Partners, Correlation Ventures, and bank partners.