Top Brightmetrics Alternatives, Competitors & Similar Software

Analytics Platforms

Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms. It creates an ecosystem that provides customers with an exceptional omni-channel experience that perfectly melds customers' online and offline shopping experiences. Omneo provides a unified customer view and the ability to action every opportunity in order to create customer engagement and relevant brand experiences. DISCOVER Omneo connects and aggregates customer data to uncover actionable insights. It enables brands to understand each customer's unique journey - from lifecycle and interests to behaviours and intent - to create better experiences. PERSONALISE Omneo allows brands to create hyper personalised, omnichannel experiences that convert by leveraging Omneo's customer data platform to provide customers with unique and memorable experiences. INFLUENCE Omneo provides brands with the opportunity to lead and influence customers, responding to each cust. We're based in Melbourne Australia and Danny Phillips is Founder

Analytics Platforms

Petavue is the intelligent self-serve BI platform that gives revenue teams true ownership of their business metrics. Create, analyze, and report on complex metrics in plain English. In most organizations, accessing and analyzing data often involves a time-consuming back-and-forth between business units and data teams. This slows decision-making processes and creates a disconnect between those who need the insights and those who can extract them from the data. With Petavue, we flip this paradigm on its head. Our platform empowers business users to directly interact with their data, ask questions in plain English, and receive instant, actionable insights. No more waiting days or weeks for reports—Petavue puts the power of data analysis directly into the hands of those who need it most.

Analytics Platforms

Gain valuable Insights out of all your customer interactions. Take Actions, Enjoy the Results. Xdroid’s mission is to transform customer experience and contact centers performance through analytics software based on artificial intelligence. By processing all customer interactions, we automatically provide objective, consistent and valuable information and insights about each conversation.

Analytics Platforms

Gain valuable Insights out of all your customer interactions. Take Actions, Enjoy the Results. Xdroid’s mission is to transform customer experience and contact centers performance through analytics software based on artificial intelligence. By processing all customer interactions, we automatically provide objective, consistent and valuable information and insights about each conversation.

Analytics Platforms

Gain valuable Insights out of all your customer interactions. Take Actions, Enjoy the Results. Xdroid’s mission is to transform customer experience and contact centers performance through analytics software based on artificial intelligence. By processing all customer interactions, we automatically provide objective, consistent and valuable information and insights about each conversation.

Analytics Platforms

Petavue is the intelligent self-serve BI platform that gives revenue teams true ownership of their business metrics. Create, analyze, and report on complex metrics in plain English. In most organizations, accessing and analyzing data often involves a time-consuming back-and-forth between business units and data teams. This slows decision-making processes and creates a disconnect between those who need the insights and those who can extract them from the data. With Petavue, we flip this paradigm on its head. Our platform empowers business users to directly interact with their data, ask questions in plain English, and receive instant, actionable insights. No more waiting days or weeks for reports—Petavue puts the power of data analysis directly into the hands of those who need it most.

Analytics Platforms

Research and data to make progress against the world’s largest…

Analytics Platforms

CINNOX is a Total Experience SaaS platform that elevates customer and staff experiences with innovative omnichannel engagement and analytics solution. Businesses can connect, orchestrate, and evaluate all of their customers’ conversational interactions to deliver frictionless humanised customer engagement that delights and exceeds expectations. In the post-pandemic world, customer experience (CX) is the battleground with 2/3 competing primarily on this alone – and 69% of interactions are hybrid. “Only 16% of customers surveyed experienced interactions that exceeded their expectations” – Forrester x CINNOX Everyday customers increasingly want “out of this world” hyper-personalised and humanising experiences, on any channel they prefer, and to never have to repeat themselves. Digital acceleration affected employees too. Your top talent wants tools with high quality and customisable user experience, that orchestrates boring but important tasks and repetitive questions with automation. We realised businesses needed to cater to two very different worlds. So we built CINNOX – the Total Experience platform that elevates customer experiences and optimises staff ones. It’s all about putting the Innovation in CX. That’s CINNOX. Our vision Humanising connections for better business Our mission To elevate customer and employee experiences through innovative omnichannel engagement and analytics solutions * This content was created prior to our current certification process. Please note that our certification status may have changed since then.

Analytics Platforms

Developer of an information creation and management software designed to unlock the true value of information and expertise, a company's greatest assets. The company's software offers a real-time platform to helps organizations to turn the chaos and complexity of unstructured information into an asset and become a digitally adept enterprise, enabling companies to make better and well-founded business decisions faster, by using ad hoc information.

Analytics Platforms

Provider of cloud-based call waiting services designed to reduce burden of call waiting. The company's call waiting application easily integrates into any system and lowers telecom costs through the fact that the caller only calls when it is their turn, enabling consumers to turn caller wait time into productive time and improves call center efficiency.

Analytics Platforms

SightX is a developer of a consumer intelligence software used to transform the way marketing and user experience teams work.

Analytics Platforms

Provider of airport noise and flight tracking systems designed to improve situational awareness at the airport. The company's real-time location-based monitoring and analysis tools visualize the impact of traffic operations and try to reduce the effect of airport operations on the environment, enabling customers in the worldwide aviation business to access insight into their primary operational and communication processes.

Analytics Platforms

SoundCommerce is a composable data platform that connects and models marketing, operations, and merchandising data so retailers can optimize order and shopper profitability across all business functions. Built for retailers of any size or complexity, SoundCommerce transforms your unique data infrastructure into an easy-to-use, no-code environment that’s accessible to everyone — no engineering degree required. With SoundCommerce, retail brands have confidence that every decision and dollar drive profitable growth, from first click to doorstep delivery.

Analytics Platforms

Reportei is a digital marketing reporting tool focused on social media. The software relies on Facebook reports, Instagram reports, LinkedIn reports, YouTube reports, Facebook Ads reports and website reports through Google Analytics. The focus of the reports is to collect data from social networks quickly in order to provide to the social media analyst data to present to companies and customers. In the tool, there is a space for writing social media report analysis. Reportei was created to facilitate the communication of marketing professionals and their clients. All reports, metrics and features of Reportei aim to ensure that you can show to the customer the results of your work!

Analytics Platforms

Discover BI-As-A-Service : easily steer your ecommerce business, measure campaign performances, analyze customer behaviour, and much more...

Analytics Platforms

Align AI (previously impaction.ai) is a product analytics platform for conversational-AI products that are powered by LLMs. Builders from companies like AWS, Wrtn, Fastcampus use us to analyze user conversations. Founded in 2021, Align AI is backed by KB Investment, Danal, Seoul National University, and others!

Analytics Platforms

ZenOptics is recognized as a Gartner Cool Vendor. Our mission is to help clients drive increased value from their analytics assets by improving the ability to discover information, trust it, and ultimately use it for improving decision confidence. Through our integrated platform, organizations can enhance the consumability and access of their analytics while reducing the risks and costs inherent in most programs. Additionally, they can automate core processes by composing workflows with their analytics assets across the ecosystem of tools and applications in use today. Lastly, they open new opportunities by expanding collaboration across distributed teams and applying the analytics.

Analytics Platforms

Growth minded companies recognize the value in asking for feedback from customers, partners, and employees. But listening, understanding, and extracting actionable insights from that feedback poses a significant challenge. In today’s data-driven world, quantitative data is highly valued, but up to 80% of customer data remains underutilized because it is qualitative in nature. This includes everything from customer support interactions to product reviews and call transcripts to satisfaction surveys. Analyzing this qualitative data is a daunting task that requires significant time and resources. Viable is a revolutionary AI-powered analysis tool that helps businesses make use of all their data at scale to make better decisions, faster. Our platform provides in-depth analysis and actionable insights from customer feedback, enabling businesses to identify and prioritize the most critical issues that impact user satisfaction and retention. With Viable, businesses can streamline their feedback gathering, analysis, and sharing processes at scale, saving time and resources while improving customer satisfaction. Our Generative Analysis™ provides advanced sentiment analysis, topic modeling, giving businesses a holistic understanding of their customers' experiences and pain points. At Viable, we are committed to helping businesses succeed by providing them with the tools and insights they need to improve their products and services continuously. Our platform's intuitive interface and easy-to-use features make it accessible to businesses of all sizes and industries, from startups to enterprise-level companies. Join the growing number of businesses who trust Viable to help them improve their customer experience, increase loyalty, and drive growth. Contact us today to learn more about how Viable can help your business succeed.

Analytics Platforms

Zed-Axis Technologies Pvt. Ltd. is a New Delhi, India based Software Development Company in operation since the year 2000. Zed-Axis has a proven track record of designing, developing, deploying and maintaining end-to-end Business Critical Software Solutions for companies ranging from Start-ups to Fortune 500 in the field of Custom Software Development, Business Intelligence, Mobility & Data Management Solutions. Zed-Axis is a ISO 27001 and Microsoft certified company With over 2 Million transactions& 20+ big customers who have been with us for over decade shows the confidence they have in our products & Services In an increasingly commoditized industry, winners and losers are often separated by the thinnest of margins — customer experience. Unfortunately, legacy tools and siloed data can make it difficult for service leaders to deliver seamless customer experiences. Hence we offer: Zed-Sales™ - Channel Sales & Distribution Management System [Secondary / Tertiary Channel Levels] & DOA Management Zed-Service™ - After-Sales Service / Warranty / Repair Management Software Platform & Reverse Logistics Management Zed-Assets™ - Manage various Assets in your organisation Zed-Mobility™ - Sales Force Tracking & Productivity Management - Service Field Force Tracking & Productivity Management Under Development Zed-Power Analytics™- Graphical Dashboard showing trend analysis and Predictive Intelligence Key Industries Served by Zed Axis Technologies Pvt. Ltd.: - Mobile Handset / Tablet / IT Products - Consumer Electronics - Home Appliances - Health & Wellness - Home ware, Kitchen Ware, Sanitary Ware - Computer Hardware and Networking - Computer Peripherals - Electrical and Electronics - Power Technology - FMCG - Pharma & OTC Products - Medical Diagnostic Equipments ....& many more

Analytics Platforms

ZenOptics is recognized as a Gartner Cool Vendor. Our mission is to help clients drive increased value from their analytics assets by improving the ability to discover information, trust it, and ultimately use it for improving decision confidence. Through our integrated platform, organizations can enhance the consumability and access of their analytics while reducing the risks and costs inherent in most programs. Additionally, they can automate core processes by composing workflows with their analytics assets across the ecosystem of tools and applications in use today. Lastly, they open new opportunities by expanding collaboration across distributed teams and applying the analytics.