As of May 2026, there are 29 SaaS companies in Citizen Engagement Software. They have combined revenues of $967.8M and employ 2.6K people. They have raised $252.7M and serve 100M customers combined.
Citizen Engagement Software refers to tools and platforms that facilitate communication and interaction between government entities and their constituents. These applications enable public agencies to gather feedback, manage inquiries, and promote transparency by providing citizens with a channel to voice their opinions and access information about local governance. Common use cases include managing public consultations, organizing community events, and ensuring efficient handling of citizen requests. The primary features of citizen engagement software often include customizable dashboards, data analytics for understanding community sentiments, and tools for both online and offline engagement activities. Typical users of these systems include government officials, municipal management teams, and community organizations focused on enhancing public interactions and fostering civic participation in decision-making processes.
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Showing 10 of 3 companies ranked by annual revenue.
Brisbane, Queensland, Australia
Attekus is a platform that offers booking solutions for local government and other events ticketing solutions, providing a cloud-based platform, Bookable, for online venue and appointment management.
Reston, Virginia, United States
Cloudpermit provides agencies with community development software. We offer simple online software solutions for building permitting, business licensing, planning & zoning, and code enforcement. Headquartered in Reston, Virginia, our SaaS company was founded over ten years ago and is committed to delivering efficient, user-friendly, and accessible software solutions. Our cloud-based software streamlines land management processes for government staff, development communities, and citizens.
United States
IEG4 and Agile Applications, part of the IEG Group, provide innovative digital solutions tailored for the Public Sector. Together, they serve over 180 organisations, delivering solutions across a range of service areas including Corporate, Customer, Concessionary Travel, Social Prescribing, Waste, Planning, Building Control, Land Charges, Regulatory, and Burial & Crematorium services within Local Government. In the Healthcare sector, IEG4's end-to-end Continuing Healthcare platform is driving transformation, enhancing patient outcomes, and improving overall patient experiences. With a combined legacy of excellence, innovation, and a proven track record of trusted solutions, we are uniquely positioned to drive digital transformation and maximise return on investment for our customers. Our integrated cloud-based services, backed by Microsoft’s secure Azure platform, deliver first-class software solutions that are flexible, scalable, and tailored to the specific needs of local authorities and healthcare providers. We provide end-to-end automation, boosting productivity and enhancing citizen engagement through innovative solutions powered by machine learning and seamless integration with existing back-office systems via bi-directional APIs. We offer a unified suite of service solutions that enable self-service, streamline workflows, and eliminate manual processes, allowing our customers to reduce costs, improve efficiency and accuracy, and stay ahead of evolving challenges. We support and empower organisations to rethink and redefine service delivery, to develop new commercial opportunities, and to operate more efficiently in a fast-changing landscape. We believe in the power of technology to transform lives, and are dedicated to delivering innovative, easy-to-use solutions that evolve alongside our customers’ needs. Digital tools for an evolving Public Sector
- Must provide tools for tracking and managing citizen inquiries and feedback - Should include features for community outreach, such as event management and surveys - Needs to support data analytics to measure engagement outcomes and trends - Must facilitate two-way communication channels between citizens and government representatives - Not just a feedback collection tool; must also allow for proactive citizen engagement initiatives - Should be suitable for use by public sector organizations, including local governments and municipalities - Must include functionality for reporting and visualizing engagement data effectively
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