Top 29 Citizen Engagement Software SaaS Companies in May 2026

United Kingdom

We help the public sector improve citizen experience, increase efficiency, and reduce costs with an industry-leading booking automation platform.

Jakarta Selatan, DKI Jakarta, Indonesia

Established in 2016, Qlue has transformed from a tech startup to a comprehensive smart city provider company in Indonesia. Driven by the mission to accelerate positive changes worldwide, we have built a platform which consists of cutting-edge technology products leveraging workforce management, artificial intelligence (AI) and internet offerings things (IoT). Three years working on the industry, Qlue received multiple awards, including Global Smart City Contest winner by World Smart City Organization in London (2018), Best M-Government Service Award from theWorld Government Summit in Dubai (2019), and Startup of the Year from Jumpstart Magazine, Hong Kong (2019). Qlue is committed to implement smart city technology to both government and private sectors in Indonesia, through its various solutions. Other than QlueApp (citizen reporting app) for government sector, Qlue has also developed QlueVision (computer vision technology), QlueWork (mobile workforce management), QlueDashboard (all-in-one platform for visualizing data), and QlueSense (IoT-based technology) for private sectors, helping them to realize data-driven decision making. Currently, Qlue is trusted by more than 50 clients from government institutions, disaster relief organizations, satellite cities, private companies in various industries, and government agencies in Indonesia.

Basingstoke, England, United Kingdom

Providing cloud-based technology to help Local Government and business. XMAP is our Cloud GIS suite for making geospatial data more accessible and useful. Parish Online is our suite of cloud services helping town, parish and community councils be more efficient and provide better services.

Newport, Rhode Island, United States

Developer of a SaaS platform designed to deliver risk mitigation with real-time incident reporting, mapping and visual communications for high risk security, safety and facility management applications. The company's platform utilizes integrated blockchain technology and a native utility token into the platform to reward participation, enabling users to transparently connect with citizens, businesses and governments resulting in smarter and more secure communities globally.

Sydney, NSW, Australia

Recognised by Westpac as a Top 200 Australian 'Business of Tomorrow'​ in 2017, GreenBe provides cloud-based software and mobile solutions and services for government, utilities and large enterprise to deliver engagement and hard to reach behaviours. Since 2011, GreenBe’s software has been powering Australia’s largest and most innovative government organisations to revolutionise customer experience delivery, customer facing solutions and data analytics, while recognising behaviours. GreenBe has worked alongside some of the largest and innovative government departments which service well over 300,000 customers. Government and enterprise customers trust our solutions. • GreenBe’s software delivers world-class digital applications for the changing technology demands of government. GreenBe provides government customers with consumer grade solutions, all from a secure, easy to deploy, turn-key platform. • Customers and employees have come to expect top tier digital solutions from their service providers – by harnessing turn-key solutions such as GreenBe’s web and mobile application, government departments can now rise to the challenge and provide customers with beautiful and immersive digital experience. • GreenBe’s data analytics and business intelligence engine was built alongside the world’s most innovative governments and service providers, supporting strategies around improving customer-facing digital services. • Solutions to reduce the cost of government developing its own software – harnessing GreenBe’s development methodologies and R&D investments saves our customers resources and capital. Developing and maintaining similar web technologies with comparable functionality would typically cost significant capital in project development, staffing and code maintenance.

United States

A form builder targeted at central government. Build highly accessible web forms in minutes, and gain insight in to which questions are working well or otherwise with your target audience. Built using extensive experience of working within government to deliver effective forms to wide, global audiences

Alpharetta, Georgia, United States

Developer of online government software platform. The company's solutions are fully-integrated, flexible and customizable, providing city governments, chancery courts, county finance offices, county trustees and tax collectors with an affordable and powerful software to work smarter and faster.

Neuilly sur seine, France

DigitaleBox is CRM for Non-profit, Gov and political organization, available in Saas, enables to organize a community of citizens, supporters or volunteers. We are a non-partisan solution. DigitaleBox est l'éditeur français du logiciel d'organisation de communauté, la solution disponible en Software as a service (Saas) permet à une ONG, organisation politique ou administration d'organiser les données et les volontaires, les soutiens ou les citoyens d'une organisation. Nous sommes une solution non-partisane, nous sommes indépendant de tout parti politique. Nous respectons la législation française et les recommandations de la CNIL.