As of August 2026, Latka tracks 1 citizen request software companies. They have combined revenues of $2.8M and employ 25 people.
Every company below sells citizen request software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
Citizen request software is designed to facilitate communication between local governments and their constituents, enabling the submission, tracking, and management of service requests. Typically used by public sector organizations, these systems help streamline the process of addressing citizen inquiries, complaints, and suggestions, ensuring that local agencies remain responsive and accountable to their communities. Core functionalities often include multi-channel request intake, where citizens can submit requests via web forms, mobile apps, or in-person interactions. The software typically offers tracking capabilities, allowing users to monitor the status of their requests and receive updates on resolution timelines. Common users include municipal officials, city planners, public works departments, and IT staff responsible for maintaining system operations, all aimed at improving public engagement and service efficiency.
Sorting: Highest -> Lowest
Showing 1 of 1 companies ranked by annual revenue.
Islandia, New York, United States
Government Made Simple - for citizens, staff and elected officials. GOGov is used by millions of citizens in over 350+ local governments and includes solutions for Citizen Requests, Code Enforcement, Citizen Notifications and Online Permitting & Licensing. For more information, visit GOGovApps.com.
Latka tracks 1 citizen request software companies with reported revenue. Together they generate $2.8M in annual revenue and employ 25 people.
GOGov is the largest, with $2.8M in annual revenue, founded in 2004.
The average citizen request software company in this list makes $2.8M a year, across 1 companies with reported revenue.
Ranked by annual revenue, the leaders are GOGov.
- Must enable citizens to submit requests through multiple channels (e.g., online, mobile, in-person) - Must facilitate tracking of requests from submission to resolution - Should provide reporting and analytics features to monitor performance and response times - Must be designed specifically for use by local governments or public sector organizations - Not just a ticketing system; must also include features for citizen engagement and feedback
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