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As of July 2026, there are 1 SaaS companies in Citizen Request Software. They have combined revenues of $2.8M and employ 25 people. They have raised - and serve - customers combined.
Citizen request software is designed to facilitate communication between local governments and their constituents, enabling the submission, tracking, and management of service requests. Typically used by public sector organizations, these systems help streamline the process of addressing citizen inquiries, complaints, and suggestions, ensuring that local agencies remain responsive and accountable to their communities. Core functionalities often include multi-channel request intake, where citizens can submit requests via web forms, mobile apps, or in-person interactions. The software typically offers tracking capabilities, allowing users to monitor the status of their requests and receive updates on resolution timelines. Common users include municipal officials, city planners, public works departments, and IT staff responsible for maintaining system operations, all aimed at improving public engagement and service efficiency.
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Showing 10 of 1 companies ranked by annual revenue.
Islandia, New York, United States
Government Made Simple - for citizens, staff and elected officials. GOGov is used by millions of citizens in over 350+ local governments and includes solutions for Citizen Requests, Code Enforcement, Citizen Notifications and Online Permitting & Licensing. For more information, visit GOGovApps.com.
- Must enable citizens to submit requests through multiple channels (e.g., online, mobile, in-person) - Must facilitate tracking of requests from submission to resolution - Should provide reporting and analytics features to monitor performance and response times - Must be designed specifically for use by local governments or public sector organizations - Not just a ticketing system; must also include features for citizen engagement and feedback