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Top 42 Consumer Video Feedback Software SaaS Companies in May 2026

As of May 2026, there are 42 SaaS companies in Consumer Video Feedback Software. They have combined revenues of $336.5M and employ 2.7K people. They have raised $161M and serve 2.7K customers combined.

Consumer video feedback software enables businesses to collect visual feedback from customers or stakeholders, providing deeper insights into their experiences and opinions. This category of software is particularly useful in industries like e-commerce, marketing, and product development, where understanding customer sentiments can significantly impact decision-making and strategy. By allowing users to record and express their thoughts through video, these tools capture emotions and contexts that traditional surveys might miss. Typical features of consumer video feedback software include video recording capabilities, analytics tools for interpreting feedback, and integration with existing customer relationship management (CRM) systems. Users can easily share feedback requests via various channels, helping to engage customers and increase response rates. The primary buyer personas for these tools often include product managers, marketers, and customer experience professionals looking to enhance their understanding of customer needs and improve products or services based on real user insights.

Companies
42
Revenue
$336.5M
Funding
$161M
Employees
2.7K

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Top Consumer Video Feedback Software Companies

Showing 10 of 6 companies ranked by annual revenue.

1
SmartCommerce

Atlanta, Georgia, United States

Provider of an online tool intended to make consumer packaged goods (CPG) e-commerce impulse purchases easy. The company's platform provides the shortest and simplest path into the shopping carts at the shoppers' choice of retailers by enabling one-click conversion from any digital impulse point, into any retailer cart, helping CPG clients increase impulse purchase and improve their customers' buying experience.

Revenue
$7.8M
Customers
-
Year founded
2009
Funding
-
Team size
97
Growth
68.49%
2
SoPost

Newcastle upon Tyne, Tyne and Wear, United Kingdom

SoPost helps brands run the most powerful product sampling campaigns in the world, with a focus on relevance, data and analytics.

Revenue
$7.7M
Customers
-
Year founded
2012
Funding
-
Team size
70
Growth
-
3
Cambri

United States

Cambri is a plug-and-play consumer insights and concept testing tool that incorporates the most advanced market research methods and technology into a super easy to use interface. We make advanced consumer research easy, accelerate learning and amplify innovation. Our goal is to make people and brands shine.

Revenue
$7.2M
Customers
-
Year founded
2018
Funding
-
Team size
65
Growth
-
4
Liveshopper Sassie

Findlay, Ohio, United States

Providing market research software, including a plug-in allowing for geofenced, live feedback from app users

Revenue
$7.1M
Customers
-
Year founded
2017
Funding
-
Team size
31
Growth
-
5
Boast

Vancouver, British Columbia , Canada

Boast is solving video testimonial collection once and for all. Start engaging more customers and closing more sales with Boast today.

Revenue
$6.9M
Customers
1K
Year founded
2013
Funding
-
Team size
8
Growth
-
6
Ideally

Auckland, New Zealand

Ideally is the research platform that helps teams create with their customer. It gives you a real time view of how people think and feel, making it easy to validate ideas, shape strategy, and move with confidence. Every test builds a connected intelligence base that shows how your category is shifting. With fast feedback loops, AI assisted analysis, and simple workflows, Ideally helps teams progress work faster, unlock new opportunities, and make better decisions. Trusted by 200+ brands and creative agencies across the U.S., Australia, New Zealand, and Singapore, Ideally turns insights into commercial growth and creative advantage so you can make bolder decisions and ship better work.

Revenue
$6.3M
Customers
-
Year founded
2023
Funding
-
Team size
57
Growth
-

Inclusion Criteria

- The software must enable recording and gathering of video feedback from customers or stakeholders. - It should include analytical features to process and interpret the video feedback effectively. - The platform needs to facilitate easy sharing and distribution of feedback requests across various channels. - It must integrate with existing CRM and marketing tools to streamline feedback collection processes. - The software should be designed to capture emotional and contextual insights beyond traditional survey methods. - Not just focusing on text-based feedback; must also emphasize video input to gain richer insights.

Consumer Video Feedback Software SaaS Companies | GetLatka