Top 14 Help Authoring Tools (HAT) SaaS Companies in May 2026
As of May 2026, there are 14 SaaS companies in Help Authoring Tools (HAT). They have combined revenues of $112.3M and employ 1K people. They have raised $5M and serve 100K customers combined.
Help Authoring Tools (HAT) are specialized software applications designed to assist technical writers and knowledge managers in creating, organizing, and publishing help documentation for software applications and other services. By streamlining the process of content development, these tools enable the production of user-friendly guides, manuals, and online help content that can be accessed across various platforms. Typical features include content templates, multi-channel distribution, version control, and collaborative editing functionalities.
The primary use cases of HAT involve the creation of user documentation for software applications, onboarding materials, and troubleshooting guides. These tools cater to a diverse range of industries, promoting enhanced user experience by ensuring that accurate and helpful information is readily available. Key buyer personas include technical writers, instructional designers, product managers, and customer support teams, all looking to improve the quality and accessibility of their documentation systems.
A software development company working in services of Education and Training.
Our pride:
ActivePresenter - our Powerful e-Learning Authoring Software for creating eLearning courses, as well as screen recording and video editing.
Saola Animate - The ultimate tool to create HTML5 animations & interactive web content.
ActivePresenter has been favorably welcomed and widely used around the world with over 10 million downloads across 80 countries & regions.
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Visit us:
www.atomisystems.com
Email us:
[email protected]
SaaS solutions for small business IT, including the open source project Snipe-IT. We specialize in IT solutions that are affordable and easy to use - after all, what good is software if no one wants to use it?
The World’s Leading ILT Course Design & Development Software. Great Circle Learning gives you everything you need to outline, design, and develop training within Microsoft 365.
Author, review, and publish beautiful Markdown and API reference documentation using a Git-based docs-as-code workflow. Create beautiful developer documentation, API references, and knowledge bases that will delight developers.
Helpical is a company that provides enterprise software solutions and a ticketing system. It offers a ticketing system for customer support and help desk management. The company also provides API documentation and plugins for WordPress ticketing. Helpical is founded by Mohammad Bagher Saberi.
✨ Turning "What's this code?" into "Got it!" in seconds. The future of code insights is a chat away. Multilingual & stylish. Say hello to your new coding BFF!
Automatic up-to-date documentation for software projects
Revenue
$1K
Customers
-
Year founded
2023
Funding
-
Team size
1
Growth
-
Inclusion Criteria
- The product must facilitate the creation, management, and publishing of help documentation.
- It should support multi-channel output, enabling content distribution across various formats and platforms.
- The tool must include collaborative features for team-based content development and editing.
- It should offer templates and predefined styles to streamline document formatting and structure.
- Not just a document management system; must also provide features specific to help content creation and user assistance.
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