Top 2 Human Services Software Companies With $10M–$100M Revenue (November 2026)

Torrington, Connecticut, United States

Since 2003, we have made it our mission to enhance the lives of individuals supported by service organizations by providing agencies the tools they need to focus on meaningful outcomes for the people they serve. Therap’s electronic record and associated functionality are built on our decades of experience as state employees, service providers, managers, and administrators who understand both the challenges and rewards of quality service provision. As a result, we possess a dedication to creating efficiencies, streamlining processes, securely connecting people and exchanging information, and integrating all aspects of service delivery – all while maintaining a focus on individuals, families, and the professionals who support them. In addition to our experience in service provision, Therap also understands the necessity of a dynamic platform that has both the adaptability and dependability to meet the ever-evolving needs of providers and government entities. Therap’s robust development and operations teams possess decades of experience in IT security and development, and that expertise is reflected in a system that is both comprehensive and flexible while also supported by a world-class security infrastructure that exemplifies our perpetual commitment to data integrity and security. This dedication has led us to become the national leader in the industry, supporting providers in all 50 states and internationally, while also meeting the diverse needs of 20 different state contracts across the country. Our partnerships with providers, communities of practice, and a comprehensive array of local/national leadership continue to inform our ongoing development and commitment to being the best at what we do.

New York, New York, United States

Casebook PBC is a government technology software company founded in 2019 and headquartered in the United States. The company builds a cloud-based case management platform for human services organizations, serving both government agencies and nonprofits operating in areas such as child welfare, juvenile justice, domestic violence response, and anti-recidivism programs. The company was built on an unconventional foundation: rather than raising venture capital, Casebook PBC took over a $7 million contract from the Annie E. Casey Foundation, one of the largest child welfare foundations in the country, and used the cash flow from that contract to fund product development. By September 2021, the company had grown to approximately 200 customers paying an average of $1,000 per month, producing an annualized revenue run rate of roughly $2.4 million, up from a December 2020 MRR of $11,000. CEO Tristan Louis, a serial entrepreneur who previously built and exited five technology companies and served as global chief innovation officer at HSBC, was preparing to raise a $6 to $8 million equity round at a post-money valuation of $16 to $20 million as of the interview date. The company had not churned a single paying customer due to inability to use the product since its founding, and reported net revenue retention of well over 100 percent.