Top 66 Multilingual Customer Support Software SaaS Companies in May 2026

Pune, Maharashtra, India

At Chat360, we're redefining customer engagement with our cutting-edge multichannel conversational marketing platform. Trusted by over 300 global brands, Chat360 leverages advanced AI to simplify and automate customer interactions, ensuring a seamless experience across all touchpoints. Our Core Capabilities: - Omnichannel Support: Engage customers on WhatsApp, Facebook Messenger, Instagram, and websites with a unified approach. - Advanced AI and NLP Capabilities: Personalise interactions and handle routine queries automatically, reducing the workload on human agents. - Seamless Integrations: Integrate effortlessly with CRM systems, payment gateways, e-commerce platforms, and analytics tools to streamline operations and centralise data. - Effective Lead Generation: Generate and qualify leads across multiple channels, expanding your sales pipeline and boosting revenue. - Versatile Multilingual Support: Break language barriers with native language support and localised customer experiences. - User-friendly No-code Platform (Drag and Drop): Quickly deploy and manage chatbots without extensive coding knowledge, empowering non-technical users to customise functionalities. Join the future of customer interaction with Chat360, where innovation meets excellence. Contact Us: Phone: +91 97180 66817 Address: S. No. 98, Pashan Exit, 1st Floor, Nexa Autovista, Bengaluru - Mumbai Hwy, Baner, Pune, Maharashtra 411045, India Email id: [email protected]

Santa Clara, California, United States

iPlum brings radical separate business line right to your personal mobile phone with virtual attendant. It is first of its kind: lightweight & mobile ready. Loved by professionals as a full featured distinct business line with its own calling, multimedia texting, recording, mobile-phone-system for on-the-road professionals and employees. Built on next generation cloud communications platform, it works globally to connect with any one, no matter where you are. iPlum is available in 22 global languages in over 200 countries.

London, Greater London, United Kingdom

Creative Virtual is a conversational AI leader recognised in the industry for our nearly two decades of experience and unmatched expertise. Our innovative V-Person™ virtual agent, chatbot, and live chat solutions bring together humans and AI to deliver seamless, personalised, and scalable digital support for customers and employees. Leading global organisations rely on our award-winning technology and expert consultation to improve their support experience, reduce costs, increase sales, and build brand loyalty. Our global team and extensive partner network support installs around the world in over 37 languages, providing both localised collaboration and international insights. Creative Virtual is headquartered in the United Kingdom with operations in the United States, Australia, India, Singapore and Hong Kong.

Vidigueira, Portugal

Founded in 2016, HiJiffy aims to improve guest communications in the hospitality industry through conversational AI. With its innovative Guest Communication Hub, HiJiffy bridges the gap between hotels and their guests, automating interactions and increasing revenue from direct bookings and upselling. HiJiffy was named by the UNWTO as one of the most innovative companies in global tourism. Hotel Tech Report also named HiJiffy a top choice in the chatbot category and awarded its global customer support a prestigious level III certification. HiJiffy is powered by its own AI, Aplysia, developed in-house by a dedicated expert team. Combining advanced natural language processing, sentiment analysis, large language models (LLMs) and generative AI technologies, Aplysia provides accurate, human-like responses across over 130 languages. In 2025, over 2,300 hotels in more than 60 countries use HiJiffy to optimise operations and improve communication across the entire guest journey. The solution’s impact is backed by real-world results: • Over 87% automation rate on answering guest queries • 92% guest satisfaction score • 5% direct booking conversion through chat • 70% reduction in incoming

San Francisco, California, United States

Siena AI is an innovative AI-powered customer support solution that combines the efficiency of automation with human-like empathy and understanding. It uses advanced AI technology, including a Cognitive Reasoning-Based Engine (CORE), to handle complex customer service tasks across multiple channels and languages. Siena AI aims to provide seamless, context-aware, and brand-consistent customer interactions, enhancing the overall customer experience for e-commerce and other businesses

Park City, Utah, United States

AtlasRTX helps companies create a #customerexperience that sets them apart, by using #AI #chatbots alongside your human teams to engage people at every stage in the buying cycle. Our platform leverages channels people already use daily—like text, Facebook Messenger, and web chat—to create real-time experiences that drive customer acquisition, retention and loyalty, through relevant, on-demand interactions, anytime, anywhere, in any language. #CX #RTX. Our multilingual chatbots provides a level of responsiveness and service not feasible with human resources alone. All of the engagements with customers are tracked in our platform, giving users access to analytics, as well as full data exports for BI tools and other integrations through our APIs.

New York, NY, United States

Moveo.AI is what conversational AI was meant to be… Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), revolutionizes customer experiences through self-improving conversational AI agents. Our mission is to demystify AI, making it accessible and simple to use, empowering enterprises to leverage their data, scale their operations and elevate customer experiences. Collaborating with enterprises globally, such as Viva, Kaizen Gaming, Edenred, and Allianz, Moveo.AI has established a solid presence in the USA, Greece, and Brazil. With a global reach spanning over 20 languages, our platform currently caters to a user base exceeding 2 million monthly active users.

Doncaster, South Yorkshire, United Kingdom

Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. We are a customer-service focused organisation and take care to manage and meet our client’s expectations. Hosted in leading data centres and processing over £1.7bn per annum, our state-of-the-art payment suite is robust, reliable and secure – certified PCI-DSS v4.0 Level 1 by our QSA partner LRQA Nettitude. Available in 14 languages across 11 currencies, our solutions are recommended by the Chartered Institute of Credit Management, worldwide payment gateways and PCI-DSS QSAs. We are also registered with Visa Europe as a QSA assessed service and adhere to the EU’s General Data Protection Regulation (GDPR). We are proud to have achieved our success through referral and recommendations. Our mission is to provide high-volume automated payment collections through great software and delivering excellent customer service. We aim to be the provider of choice for companies wanting to deliver high-quality payment collection systems to their clients and customers.

Hyderabad, Telangana, India

Kenyt.AI's product is a conversational customer and employee engagement platform, helping businesses to deeply engage with their customers through a high quality human-like experience. Kenyt Chatbots and Voicebots support multiple languages and produce superior engagement because of its advanced AI engine with 95% accuracy, which is way higher than the industry average. The system consists of multiple reusable workflows, like choosing an item on an ecommerce portal, processing payments, booking appointment, etc. and at the same time creating a permanent back-channel for marketing through messaging apps. As computing moves from touch/typing to chat & voice over next few years, Kenyt.AI with its deep conversational and workflow intelligence is best positioned to provide a high quality conversational experience to businesses globally, capitalizing on the market opportunity of upwards of $5B/annum. Founding team comes from IIT Roorkee and IIT Mumbai each having 15 years of relevant industry experience.