Top 66 Multilingual Customer Support Software SaaS Companies in May 2026

Noida, Uttar Pradesh, India

SIGNO is a rapidly growing SAAS based Technology Enterprise, founded by IIM & IIT Alumni and industry specialists. SIGNO developed an AI-based vernacular voice call BOT, Which is simplifying the process of Sourcing, Briefing, Filtering, Recruiting with digital KYC by 100 times faster than the normal process. SIGNO makes Human Resources easier for corporate industries everywhere through trusted Vernacular BOT. Download SIGNO App Now https://play.google.com/store/apps/details?id=in.daas.signo

Kağıthane, İstanbul, Turkey

Tegsoft is a Contact Center solution both running as on-prem and cloud SaaS, that offers omnichannel customer experience management over communication channels such as phone calls, web chat, email, messaging apps, social media, text, fax. With its integrated CRM structure, it enables you to know your customer and provide a truly customized customer experience. Tegsoft is handling more than 1 million calls per day at over 450 customers with more than 15,000 Agents in 15 countries with 25-language support. It was founded in 2008 by entrepreneurs who have over ten years of experience in software development, telecommunication sector and running international projects. Tegsoft Contact Center solution is a Web-based application which allows companies to interact with their customers via different communication channels such as Voice, E-mail, SMS, Web chat and Social Media. It allows users to manage all these communication channels from a single user-friendly interface. Tegsoft has been preferred by many different companies operating in various sectors, especially in the Finance sector. From the very beginning, Tegsoft has been focused on product development and R&D activities to disseminate the innovative features in the industry. Certified Partners offer Pre-Sales, Sales and After-Sales services. Accredited Trainers of Tegsoft Academy deliver product training.

Cairo, Egypt

The First Arabic-Focused Bot Builder Platform!

London, England, United Kingdom

Business phone system leader in Europe. Today Zadarma has over 2 million of active users in 160 countries, cloud backup system in 5 data centers on different continents, connection with major global telecom operators, constantly growing range of services, 24/7 support in 7 languages. Open a virtual office anywhere in the world in 5 minutes!

San Francisco, CA, United States

Automating conversations across voice and text channels is a valuable, even essential, way to improve customer experience and save cost. Yet the slow, complex and expensive traditional process has blocked progress. Today, however, the era of manually curated knowledge bases is officially over. Zammo.ai enables you to create a ChatGPT-like experience using your web pages, knowledge base articles and document repositories. The experience can be made accessible across voice, text, Telephony/IVR and social channels and in multiple languages. The Zammo application resides securely on your Azure tenant. With Zammo’s user-friendly, affordable, and cross-platform solution, enterprises of all sizes can have a branded presence on voice, and deploy conversational communications in a surprisingly short amount of time with little or no professional IT help. Conversational AI opens up a whole new world for people with disabilities. We are passionate about our platform that makes interacting with enterprises possible for people that have traditionally been limited to a select few accessibility-compliant companies. Enterprise accessibility goals are easily achieved with Zammo. We provide the ability to reach new potential customers and interact with them in a natural and intuitive way. As a remote team, we understand what it takes to collaborate and communicate to drive our product enhancements and market awareness. We are passionate creatives who constantly learn and improve together while celebrating the success of the enterprises with Zammo powering their customer engagements.

Hyderabad, Telangana, India

At SmatBot, we stand at the forefront of the conversational AI-powered chatbot industry, serving a vast community of over 2000+ users. Our commitment to excellence is reflected in a versatile, coding-free chatbot platform that excels in various functionalities such as lead capture, appointment scheduling, FAQ support, and many more. We specialize in crafting custom chatbot solutions tailored to diverse industries, enhancing both customer support and operational efficiency. Fluent in 50+ languages, our global reach is unmatched. With omnichannel capability, SmatBot effortlessly integrates with Websites, WhatsApp, Instagram, Facebook, and Mobile Apps, ensuring a unified experience. Explore the future of intelligent interactions with SmatBot. To learn more about our innovative solutions, visit our website: https://smatbot.com. Join us on the journey of transforming conversations with cutting-edge AI technology.

Singapore, Singapore

Founded in 2015, Gcalls was born with the mission of revolutionizing contact centers for enterprises regardless of language, territory or man power. The main product is an application allowing companies-users to self-create their own contact center in some minutes effortlessly without complicated and costly infrastructure, which would be the case with a traditional contact center. With the Gcalls application, they can also recruit and manage native-speaking staff from other countries at a reasonable cost for business expansion without setting up a regional representative office for local people. Nowadays, with the narrowing difference in the quality and the packaging of products from different enterprises, the competitiveness of product features is no longer the leading concern of business owners. Companies have started to concentrate on the quality of customer service, because many customers do not only want to buy good and cheap products, but also want to enjoy timely and professional after-sale service. Therefore, many enterprises choose to individualize their customer service. Especially, when a company wants to expand its business into foreign countries, it will have to setup a regional representative office to offer customer service for each country. This is a big challenge for any business expansion without local people as customer care staff.

Nogueiro, Braga, Portugal

Combining the Power of Conversational AI and Generative AI to Automate Customer Care! Almost a decade now, AgentifAI crafted Alice, the Voice-First AI Assistant that understands natural language and efficiently communicates and engages with more than 4 million users (200 million conversations) automating more than 55% of interactions and reducing costs by 50% with major healthcare groups and banks. Obsessed with delivering a delightful customer experience, AgentifAI has created a natural language processing engine to ensure Alice’s speech quality and fluency in English, Spanish, French, and Portuguese. Go beyond the AI hype and don’t settle with demos. Try our solution dealing with real customers with unprecedented results.

Mountain View, California, United States

Telerivet instantly connects organizations with their customers, operations, and communities, anywhere in the world. Trusted by Fortune 50 companies, governments, cutting-edge tech firms, NGOs, and universities in 150+ countries, Telerivet’s cloud platform makes it easy to communicate with mobile phone users at scale via text and voice.

United States

We are here to transform B2B CX & communication, leading the AI voice revolution. Pearl is an AI that provides high quality, human-like, multilingual, and cost-effective phone interactions. We train our own models to ensure optimal performance.