Top 66 Multilingual Customer Support Software SaaS Companies in May 2026

Paris, Ile-de-France, France

Vocapia Research develops speech processing technologies for multilingual, large vocabulary speech recognition (speech-to-text), automatic audio segmentation, language identification and speaker recognition. The Vocapia Research VoxSigma software suite delivers state of the art performance for broadcast data and conversational speech in multiple languages. This core technology can serve as the basis for a variety of applications ranging from interactive conversational systems to the automatic indexing of audio data. For the latter class of applications, large vocabulary continuous speech recognition is the key technology for enabling content-based information access in audio and video documents. Most of the linguistic information is encoded in the audio channel of audiovisual data, which once transcribed can be accessed using text-based tools. Among the most common applications of our technology are audio and audiovisual data mining (broadcast data, call center data), media monitoring, media asset management, and telephone-based conversational systems.

Berlin, Berlin, Germany

Mit KI im Kundenservice richtig durchstarten. 🚀 Über 100 Unternehmen setzen bereits auf die smarten Tools von OMQ, um ihren Serviceaufwand zu reduzieren und den Kundenservice effizienter zu gestalten. Von Generative AI in Form von AI Agents und Chatbots bis hin zu Self-Service-Lösungen wie intelligenten FAQs oder automatisch antwortenden Kontaktformularen – OMQ bringt moderne Kundenservice-Automatisierung in jeden Bereich. Seit über 10 Jahren entwickelt die OMQ GmbH erfolgreich Technologien zur Prozessoptimierung im Kundenservice. Die KI-basierten Tools lassen sich nahtlos in bestehende Systeme integrieren und bieten sofortigen, mehrsprachigen Support – unabhängig vom genutzten Kanal. Durch die zentrale Verwaltung wird die Steuerung aller Touchpoints erleichtert, was nicht nur die Arbeit von Servicemitarbeiter:innen effizienter macht, sondern auch die Kundenzufriedenheit nachhaltig erhöht: Endkund:innen erhalten rund um die Uhr verlässliche Unterstützung. Dank schneller und unkomplizierter Anbindung ist OMQ in zahlreichen Drittsystemen wie Ticket- oder Chatsystemen direkt einsetzbar.

United States

Blits.ai is the AI Ecosystem which combines the AI power of Google, Microsoft, OpenAI, IBM, Rasa, Wit, Amazon, Stanford, and many others in one platform. Build, train and deploy chatbots and voicebots with: - Generative AI models (GenAI) - Retrieval Augmented Generation (RAG) - Gain control by adding Conversational AI flows to GenAI Choose from a multitude of Large Language Models (LLM's) to train your bots. At scale, for any type of use-case. Focus on building a bot with the perfect tone of voice for your audience, and switch / optimize the underlaying AI Technology later. Always stay ahead of the competition with 'Blits Automate', giving your bots the latest combination of AI tech that fits your use-case automatically. Reuse templates between bots, creating multi language/country/brand interactive communication on your existing channels (WhatsApp, Slack, Twilio, Web, Salesforce, etc.) Connect backends to build smart bots (Automation Anywhere, SAP, ServiceNow, UIPath, SQL databases, APIs, etc).

Vienna, Vienna, Austria

Der KI-Telefonassistent auf Deutsch!

Edinburgh, United Kingdom, United Kingdom

Alsun AI delivers advanced AI -powered call automation that replaces or enhances your customer support and sales development (SDR) functions. Our voice agents handle inbound and outbound calls across multiple languages and dialects with natural, human-like conversations. Alsun AI seamlessly integrates...

United States

StoRegister is a cloud based self storage management software helps self storage operators to manage their daily operations efficiently. Our All-in-One platform is built on advanced technologies with pool of on-demanding features to ease of self storage business operations. Single Sign-On is one of the unique features built in compliance with GDPR which acts as a one unified identified hub to validate users who access the software along with Two Factor Authentication, external providers like Google and Microsoft integrations and reCAPTCHA. Our key focus is to offer a tool that is compatible to run the business in local market hence we have specially crafted features to meet the local market needs with a flexibility to communicate with your tenants in their preferred language. Our robust online reservation and renter portal facilitate your tenants to find the details by themselves in just few links. We also integrate with industry specific third party tools for seamless synchronization.

London, England, United Kingdom

Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages.

Boston, MA, United States

Diyva is committed to helping democratize access to AI technology for businesses worldwide. We are focused on driving consumer engagement and sales with always-available, voice-enabled, multilingual, lifelike human virtual assistants that can be trained on any content, including user guides and product catalogs. At our core, we believe that conversational AI has the potential to revolutionize the way humans interact with technology. Our mission is to make this vision a reality by democratizing AI and improving the human digital experience one conversation at a time.

Switzerland

Alveni AI ist der ersten mehrsprachige Telefon-KI Gastgeber für Hotels: die KI beantwortet häufige Anfragen, spart Zeit und Kosten und verbessert das...

Hampshire , England, United Kingdom

Gotalk is an ai voice over studio the platform offer 100's of ai voices in 50 different languages the ability to cloan real voices, integrations with Open AI allowing web scraping for tailored recordings for businesses or individuals