Aliso Viejo, California, United States
From our base in south Orange County California, Convergence provides integrated ticketing and retail systems. We feature cloud-based, highly integrated systems that streamline our clients' operations by replacing multiple legacy systems and giving a unified, secure platform to sell and manage all their revenue streams.
Our clients include traditional cultural attractions (zoos, museums and aquariums), themed entertainment venues (waterparks, theme parks, and corporate brand experiences), and venues for recreational activities or location-based entertainment.
Convergence eCommerce and on-premise point of sale (POS) systems support (i) timed tickets for admissions, (ii) registrations for tours, activities, and classes, (iii) memberships and donations for nonprofits, (iv) retail for gift shops, and (v) food & beverage for cafes, bars and snack bars.
Our Platform is has a multi-venue architecture, making it ideal for clients with multiple parks or locations. Our eCommerce offering features virtual affiliate webstores, allowing clients to instantly create literally thousands of specialized webstores for specific groups, sponsors or resellers.
Our latest cloud-based POS offering allows clients to seamlessly take any POS station offline and continue processing without restarting the POS due to internet outages. This allows Convergence to provide the convenience and cost
efficiencies of a cloud solutions while providing clients piece of mind from internet outages that was previously only available with installed software solutions. We also feature roving tablet stations with integrated payment and scanning devices, and a kiosks ranging from countertop to freestanding models.
For Food and Beverage operations and retail operations, we provide integrated inventory management with real-time adjustments with sales. Our inventory management supports central warehousing, multiple selling locations, and departmental transfers.
