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Top 116 Natural Language Understanding (NLU) Software SaaS Companies in May 2026

As of May 2026, there are 116 SaaS companies in Natural Language Understanding (NLU) Software. They have combined revenues of $2.4B and employ 16K people. They have raised $2.3B and serve 600.1K customers combined.

Natural Language Understanding (NLU) software is a subset of artificial intelligence that enables machines to comprehend and interpret human language in a meaningful way. This technology is crucial for applications that require interaction between computers and humans, such as chatbots, virtual assistants, and sentiment analysis tools. By processing and analyzing language data, NLU systems convert unstructured text and speech into structured data that machines can understand. Typical features of NLU software include intent recognition, entity extraction, sentiment analysis, and language translation. These systems often leverage machine learning models to continuously improve their interactions based on user input. Common buyer personas for NLU solutions include IT professionals looking to enhance customer service interfaces, product managers seeking to integrate advanced communication capabilities, and data analysts aiming to extract actionable insights from textual data sources.

Companies
116
Revenue
$2.4B
Funding
$2.3B
Employees
16K

Filters

Sorting: Highest -> Lowest

Filters

Top Natural Language Understanding (NLU) Software Companies

Showing 10 of 12 companies ranked by annual revenue.

1
Omilia

Larnaca, Larnaca, Cyprus

At Omilia we are engaged to provide the most human-like human-to-machine communication experiences and technologies in order to help large enterprises improve the customer care experience. Starting out of a small garage, Omilia is now serving 1 billion conversations, in 30 languages, across 17 countries. With one of the fastest growing NLU solutions in the market, Omilia has been recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as in the IDC Marketscape for Worldwide Conversational AI Software Platforms for Customer Service 2021. Our technology allows the enterprise to take advantage of Open-Question customer care with end-to-end Self-Service to greatly improve customer experience and significantly decrease operational costs. In 2016 Omilia expanded to USA and Canada, counting 33 full production deployments worldwide and case studies with proven KPIs and ROIs across various industries.

Revenue
$55.8M
Customers
-
Year founded
2002
Funding
-
Team size
372
Growth
-
2
Sanas

Palo Alto, California, United States

We're the world's first real-time speech understanding platform. Our AI-powered technology is designed to revolutionize communication by giving multilingual speakers a choice when it comes to how they communicate. It's a step towards empowering individuals, advancing equality, and deepening empathy. Our mission is to build a more understanding world.

Revenue
$50M
Customers
45
Year founded
2019
Funding
$102.5M
Team size
295
Growth
50.51%
3
Acqueon

Irving, Texas, United States

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in regulated and non-regulated industries in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships.

Revenue
$30.8M
Customers
-
Year founded
2019
Funding
-
Team size
280
Growth
-
4
expert.ai

Rockville, Maryland, United States

expert.ai is a company that offers a hybrid natural language artificial intelligence platform. They provide knowledge models, answers, and professional services to help businesses leverage AI technology. Their platform is designed to understand and analyze human language, enabling organizations to extract valuable insights from unstructured data.

Revenue
$29.8M
Customers
-
Year founded
2010
Funding
-
Team size
258
Growth
68.57%
5
Ollang

San Francisco, California, United States

Multilingual, multimodal, multi-agent systems for localization

Revenue
$29.4M
Customers
-
Year founded
2020
Funding
-
Team size
267
Growth
-
6
Alphy, Inc.

Middletown, Delaware, United States

Upload an audio file or submit a link for a YouTube or Twitter video, Twitter Space, Apple Podcast, or Twitch recordings, and you can: - Get a transcript with 99% accuracy. - Save time with timestamped detailed summaries and key takeaways. - Ask further questions to the AI assistants that will answer your questions based on the transcript. - Create your own AI assistant with hundreds of hours of content. Alphy also provides a complete AI extension for YouTube search.

Revenue
$20M
Customers
-
Year founded
-
Funding
-
Team size
4
Growth
-
7
AnswerRocket

Atlanta, Georgia, United States

Self-service analytics for business users. Get analytics quickly with our easy-to-use interface. Natural language questions are answered as data visualizations.

Revenue
$19.1M
Customers
-
Year founded
2013
Funding
-
Team size
39
Growth
-
8
Salesbox AI

New York, NY, United States

Drive Pipeline & Revenue Growth using SalesboxAI’s Intent-based Conversational ABM Platform & Programs

Revenue
$18.8M
Customers
-
Year founded
2014
Funding
-
Team size
125
Growth
-
9
Agent Inbox UI

San Francisco, California, United States

Web app for human-in-the-loop interactions with AI agents in LangGraph applications

Revenue
$14M
Customers
-
Year founded
-
Funding
-
Team size
127
Growth
-
10
Wird

Santiago, Chile

Understand, in real time, your clients’ reality to give them the best experience

Revenue
$11.2M
Customers
-
Year founded
2011
Funding
$1.7M
Team size
40
Growth
-16.6%

Inclusion Criteria

- Software must enable understanding and interpretation of human language. - Must include capabilities for intent recognition and entity extraction. - Should offer sentiment analysis as a standard feature. - Must support integration with user-facing applications like chatbots or virtual assistants. - Not just focused on text processing; must also handle spoken language inputs. - Must provide analytics or reporting features for usage insights.