As of May 2026, there are 131 SaaS companies in Online Reputation Management Software. They have combined revenues of $1.6B and employ 10K people. They have raised $1.7B and serve 345.4K customers combined.
Online Reputation Management (ORM) Software is designed to help individuals and organizations monitor, influence, and manage their reputations online. The primary use cases include tracking mentions of a brand or individual across the internet, responding to customer reviews, and analyzing public sentiment. These tools automate the process of gathering feedback from various channels, ensuring that businesses can address concerns proactively and maintain positive public relations. Typical features of ORM Software include sentiment analysis, review management, social media monitoring, and reporting dashboards that provide insights into brand perception. Users often include marketing professionals, PR teams, customer service departments, and executives who need to safeguard their brand's image. By leveraging ORM Software, organizations can not only react to negative feedback but also build a positive online presence that resonates with their target audience.
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Showing 10 of 50 companies ranked by annual revenue.
London, United Kingdom
RankBee is a marketing analytics tool. It tracks AI models like ChatGPT and Gemini. Key features: Reputation management Uncover the sentiments and opinions of AI assistants about your brand. Identify potential issues and address them proactively AI visibility tracking Monitor your brand's visibility across the AI ...
Paris, Ile-de-france, France
Best tool for creating snackable contents and building brand reputation with online quizzes, short stories, online surveys, online polls.
Austin, Texas, United States
We make online review management easy. Don't miss another review. ReviewPush collects all your online reviews in one place. Free 30-Day Trial.
United States
Unlock Your Business's True Potential with Customer Radar!🚀 In today’s competitive landscape, your reputation can be your greatest asset or your biggest challenge. At Customer Radar, we empower businesses to take control of their online reputation and drive growth through real-time feedback and actionable insights. Our innovative reputation management technology helps you: - Capture Direct Feedback: Understand your customers' experiences and resolve issues before they escalate. - Enhance Online Reputation: Leverage Google reviews and testimonials to build credibility and attract new customers. - Engage Your Team: Foster a customer-centric culture that drives exceptional service and satisfaction. Discover how we can help you transform feedback into your competitive advantage. Join the revolution in reputation management with Customer Radar!
Vancouver, BC, Canada
SaaS company that helps small to medium size businesses manage online reputation, process payments, automate booking, generate and process leads. Trust Analytica is all in one customer engagement tool. Trust Analytica help local businesses provide convenient online experiences that improve customer interactions.
Berlin, Germany
Collect-Reviews Ratings & Reviews - To Elevate Your Business At Collect-Reviews we work with retailers and brands to proactively collect honest and objective online reviews of products and services to fast-track their lift rate of traffic, sales and conversion. Brands and retailers know that products sell significantly better when they have been reviewed by users and that even products with negative reviews sell better than products with no reviews at all. Collect Reviews enables you to build trust with visitors to your website by showing them what really matters, exactly when it's most important. Using genuine customer feedback, collected from your previous customers, you can reassure new customers of your quality and service. Collect Reviews. Drive Sales. Significantly increase sales conversions and improve customer satisfaction
Be'er Sheva, HaDarom, Israel
Have you ever been even more excited to try a new restaurant because you see it’s busy and popular? Have you ever purchased a product after a recommendation from somebody else? Ever booked a hotel in booking.com because it was hot selling and you didn't want to miss? That's called "Social Proof"​ and is what psychologists call a "decision heuristic"​ — a shortcut for making decisions ProveSource leverages the power of social proof to boost your app and website reputation, credibility, conversions and sales by highlighting recent orders, product reviews, and a variety of other customer behaviours. Add this power to your websites and mobile apps today.
United States
Freshreview is the one-stop reputation management solution for local businesses. With Freshreview a company can quickly grow, manage and showcase their customer reviews as awesome social proof.
Scottsdale, Arizona, United States
Improve Service and Increase Revenue! ServiceGuru is a platform that allows customers to rate/review employees based on the service they provide. Managers/owners get real-time feedback from the most important people, your customers and employees aggregate their reviews into their Service Resume's that follows them throughout their service careers (aka forever). Mitigate negative online reviews, get more positive reviews online, survey questions answered and collect emails and phone numbers to market to guests.
Scottsdale, Arizona, United States
A customer's complaint is a gift, but not all customers leave feedback, and a business cannot always see all its problems. Often, stuff simply falls through the cracks, and teams cannot follow up on everything. Companies working directly with customers, patients, and passengers suffer the most. Problems with staffing, shift scheduling, and even basic household items, such as unexpected mess in the restroom... Businesses are simply unaware of some service problems that are screaming to their customers. Statistically, 2% of customers leave their reviews on social networks. Many of them hurt the company's reputation for no reason: all the business needed was to help "shine the light" on the problem to fix it quickly. -------------- To solve this, we created AirVote®. Our QR Smileys™ help flag small problems before they grow big and show up as negative reviews. We give business teams an internal quick feedback tool directly connecting them with their customers in real-time. Happy feedback is steered directly to the company’s social media pages. --- To the customers, AirVote QR Smiley™ is an easy, comfortable way to express their in-the-moment experience or impression. And, yes – sometimes to vent! Feedback is anonymous: customers don't have to sign in or install any apps. That's why the feedback is an honest critique or an honest "thank you". By the way, over 50 % of all responses are happy, and almost 100% of critical feedback is practical and actionable. It shows that folks want to do the right thing when expressing their frustration and do not hesitate to say thanks when it's due. Try it out for your business. The self-service setup is free, and the AirVote team is always there to help. Check out real examples from businesses at our Instagram page: https://www.instagram.com/airvoteus/ To learn more, contact Angelique Denneman at [email protected], 425-652-7637 (call, text msg, whatsapp, telegram all ok)
- The software must provide real-time monitoring of brand mentions across various online platforms. - It should offer tools for responding to and managing online reviews effectively. - Must include analytics features to assess public sentiment and trends related to the brand. - Should facilitate the creation of reports that summarize reputation metrics for stakeholders. - Not limited to social media focus; must also encompass broader online presence management, including websites and forums.
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