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Top 131 Online Reputation Management Software SaaS Companies in May 2026

As of May 2026, there are 131 SaaS companies in Online Reputation Management Software. They have combined revenues of $1.6B and employ 10K people. They have raised $1.7B and serve 345.4K customers combined.

Online Reputation Management (ORM) Software is designed to help individuals and organizations monitor, influence, and manage their reputations online. The primary use cases include tracking mentions of a brand or individual across the internet, responding to customer reviews, and analyzing public sentiment. These tools automate the process of gathering feedback from various channels, ensuring that businesses can address concerns proactively and maintain positive public relations. Typical features of ORM Software include sentiment analysis, review management, social media monitoring, and reporting dashboards that provide insights into brand perception. Users often include marketing professionals, PR teams, customer service departments, and executives who need to safeguard their brand's image. By leveraging ORM Software, organizations can not only react to negative feedback but also build a positive online presence that resonates with their target audience.

Companies
131
Revenue
$1.6B
Funding
$1.7B
Employees
10K

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Top Online Reputation Management Software Companies

Showing 10 of 11 companies ranked by annual revenue.

1
TrackStreet

Las Vegas, Nevada, United States

TrackStreet™ monitors what’s happening with your brand across the Internet and delivers actionable market data so you can focus on building stronger customer relationships, driving sales, and building the bottom line. **What TrackStreet Does** TrackStreet is a true brand partner. We leverage deep industry expertise and advanced technologies to give you a significant competitive edge. Our platform saves you time and gives you actionable data that supercharges your decisions. We work closely with our clients to develop solutions that solve their business problems and accelerate their businesses. ***Our clients use our services to:*** • Gain deep insights into their online markets • Gauge market opportunities for new products and brands • Manage and enforce MAP programs • Understand market feedback and catch product issues before they snowball *** TrackStreet Services*** - Market Visibility TrackStreet monitors Internet marketplaces and free-standing websites to track who’s selling your products, where they’re selling them, their price, and gives you tools to understand sales and distribution trends that drive data-based market decisions. - Minimum Advertised Price (MAP) & Resale Pricing Policy Enforcement With the most powerful and effective MAP enforcement platform in the industry, TrackStreet automates many otherwise manual processes such as the sending of MAP violation notices, tracking policy compliance, and the creation and distribution of customized Do-Not-Sell lists. - Product Review Tracking and Aggregation TrackStreet Review Tracking is a proactive monitoring service that tracks all your Internet sales channels for new or updated reviews, and then compiles your consumer feedback in one easy to access interface where you can run detailed analysis and enable automated alerts that inform you to new reviews that need your attention. ***How can we best help you? Call us at 877.781.6102 to schedule a free consultation or find more information at www.trackstreet.com***

Revenue
$9.2M
Customers
-
Year founded
2013
Funding
-
Team size
84
Growth
-
2
Netsertive

Morrisville, North Carolina, United States

Netsertive is the leading digital marketing technology and services partner for multi-location brands and franchises seeking to centralize their marketing execution while delivering localized experiences at scale. Our proprietary Multi-Location Experience Platform empowers businesses to maintain brand consistency across all local markets while tailoring their messaging, promotions, and creative to resonate with each unique audience. By leveraging our platform's robust capabilities, multi-location marketers can efficiently manage and deploy hyper-local paid media, websites, location pages, local listings, reputation management, social media, and CRM integrations. Netsertive's combination of cutting-edge technology and deep expertise in localized marketing execution enables brands to drive meaningful results and maximize the return on their marketing investments. With over 1,500 retailers, franchises, auto dealers, and media companies relying on our solutions, Netsertive has established itself as the trusted partner for businesses looking to take control of their brand marketing at the local level. Our data-driven insights and proven track record of success have solidified our position as the go-to solution for multi-location marketers who demand precision, scalability, and exceptional performance.

Revenue
$8M
Customers
-
Year founded
2009
Funding
-
Team size
73
Growth
-
3
Chatmeter

San Diego, California, United States

Complete Local Brand Management Platform, Reputation and Local SEO Analytics for Multi-Location Chains and Agencies. Client Retention Rate over 90%

Revenue
$7M
Customers
-
Year founded
2009
Funding
$3.4M
Team size
140
Growth
26.5%
4
GrowthPlug

Portland, Oregon, United States

GrowthPlug is a practice growth and optimization SaaS focused on helping healthcare practices to accelerate new patient acquisition, manage online reputation, automate front desk operations, and elevate the patient experience. Launched in 2017, GrowthPlug works with hundreds of healthcare practices across the US.

Revenue
$6.7M
Customers
-
Year founded
2017
Funding
-
Team size
61
Growth
-
5
SocialClimb

Lehi, Utah, United States

SocialClimb's Healthcare Marketing Platform revolutionizes patient acquisition and engagement in the healthcare industry. By leveraging predictive patient targeting, a feature often reserved for pricier healthcare CRMs, it empowers providers to zero in on high-value patients with surgical precision. What truly sets SocialClimb apart is its innovative approach to surveys. Instead of merely collecting data for internal evaluation, the platform transforms these insights into powerful marketing tools. By openly sharing positive outcomes and genuine patient experiences, practices can build unparalleled trust with potential patients. This transparent showcasing of real patient feedback bridges the often-intimidating gap between medical practitioners and those they serve, positioning the practice as both reliable and relatable.The platform's versatility is evident in its extensive survey functionalities, encompassing PRO (Patient-Reported Outcomes), CAHPS (Consumer Assessment of Healthcare Providers and Systems), general patient satisfaction, and NPS (Net Promoter Score). With SocialClimb's robust reporting tools, healthcare entities providers gain a crystal-clear view of their patient acquisition sources. Every patient's journey is mapped, allowing practices to fine-tune their strategies for optimal results. No healthcare marketing platform would be complete without addressing online visibility. SocialClimb excels in this realm, offering integrated SEO (Search Engine Optimization) and SEM (Search Engine Marketing) solutions. By ensuring providers rank prominently in search results, it amplifies their online presence and accessibility. Complementing these tools is a comprehensive reputation management system, which automates and refines the process of gathering, analyzing, and responding to patient reviews. This fosters a positive online image, further establishing trust and credibility in the digital age.

Revenue
$6.4M
Customers
-
Year founded
2016
Funding
-
Team size
58
Growth
-
6
ProvenExpert

Berlin, Berlin, Germany

ProvenExpert helps you harness the power of online customer reviews for your business - and increase visibility, create trust with potential customers and boost sales. Collecting reviews has never been easier: You choose a template that suits your individual needs and invite satisfied customers (e.g. via link, email, QR code or social media) to give feedback on your products and services. Present your reviews on your ProvenExpert profile and rating seal where you can also import ratings from other review platforms such as Facebook and Google. Finally, you can place your rating seal directly on your own website to show people they are in good hands with you. To learn more, visit us at www.provenexpert.com

Revenue
$6.1M
Customers
-
Year founded
2011
Funding
-
Team size
55
Growth
-
7
Bookingjini

Gurugram, Haryana, India

Developer of a SaaS platform designed to help hotels to increase direct bookings and reputation on their website. The company's service uses marketing automation and experience engine to offer hoteliers an operating system that includes website, hosting and maintenance services, content, single channel manager for all OTA accounts, chatbot and a cloud-based central reservation software, enabling the hoteliers to maximize their revenues from direct online bookings and reduce the cost of acquisition.

Revenue
$6M
Customers
3K
Year founded
2017
Funding
$42.7M
Team size
109
Growth
26.5%
8
Widewail

Burlington, Vermont, United States

A trust marketing platform focused on creating trust between businesses and the communities they serve

Revenue
$5.7M
Customers
-
Year founded
2018
Funding
-
Team size
53
Growth
-
9
Rannkly

Noida, Uttar Pradesh, India

Redefine your brand’s online presence through Rannkly and take your business to the next level with enhanced engagements and conversions. Rannkly is an online reputation & social media management tool that helps you to shape, redefine and improve your brand’s reputation through appealing features. It connects various review websites to one dashboard through which you can easily monitor, reply & analyse your customers’ reviews. It generates new reviews and engages potential customers to take your business to the next level. Create new posts through amazing filters, schedule them and get them published on social media channels. Generate Reviews: You can request for a review through email or SMS using Generate Reviews. Website Widget: If you want to display customers’ reviews on your website or web pages, you can use website widgets to do this. QR Code Reviews: You can ask your clients to leave a review by scanning QR code in a short period of time. Using QR code, they can leave reviews for all your connected platforms. Even, you can customize your QR Code in which you can send your customers to a selected page for a review. Automated Response: When you are busy or on a vacation, you can Automate your response.You can set a predefined automated response on a selected star rating, review platform and location(s). templates Schedule And Generate Report: Reports are the representation of the overall performance of your business, which tell you about the number of reviews, average review rating, customer sentiments, rating trends, and review star breakdowns Social Media: Through Social Media, you can create engaging posts for your connected platforms using captivating filters and photo-editing options. You can plan, schedule and post timely through Rannkly and can also keep an eye on the performance of your channels, campaigns and posts. You can give prompt responses to your customers and interact with your community directly from Rannkly. Join Rannkly today.

Revenue
$5.4M
Customers
-
Year founded
2019
Funding
-
Team size
49
Growth
-
10
Evermaps

Paris, Île-de-France, France

Drive to store solutions: store locator, google my business, e-reputation...

Revenue
$5.3M
Customers
-
Year founded
2015
Funding
-
Team size
48
Growth
-

Inclusion Criteria

- The software must provide real-time monitoring of brand mentions across various online platforms. - It should offer tools for responding to and managing online reviews effectively. - Must include analytics features to assess public sentiment and trends related to the brand. - Should facilitate the creation of reports that summarize reputation metrics for stakeholders. - Not limited to social media focus; must also encompass broader online presence management, including websites and forums.