Top 4 Utilities’ Customer Information System (CIS) SaaS Companies in May 2026

Greensboro, North Carolina, United States

MuniBilling's cloud-based software provides a powerful yet affordable utility billing toolkit for towns, homeowner associations and property management groups. Our software can be used to bill for any service, rate, or fee. We integrate with all meter manufacturers, meter reading devices, and third-party software applications used for billing and accounting purposes. Perfect for billing 10-50,000 accounts. We understand that municipalities and companies have unique billing needs. We also understand that you don't want to spend a fortune on your billing software. That is why we developed MuniBilling - a comprehensive utility billing solution that can be configured to meet your needs. We can integrate with any system whether it is an accounting package, smart meter system, CMS, alternate billing system or third party printing services. Our team will work with you to understand how to make MuniBilling work for you- and get it done fast. You get the best of both worlds: You save money by using a fully developed solution while getting the functionality and integration you need.

Richmond Hill, Ontario, Canada

Many utility companies struggle with customer engagement. We provide a platform that improves financial performance, operational efficiency, and customer engagement.

Riga, Latvia

SkyBill is complete meter-to-cash solution based on Microsoft Dynamics 365 Business Central platform. It is available as SaaS in the cloud and on-premises. SkyBill solution includes: • Customer Information System o Customer onboarding workflow o Customer web self-service portal o Mobile application o Contract management o CRM - Client Relationship Management • Utility Billing o Calculation (fixed, consumption based, time based, conditional, allocations, custom) o Flexible billing cycles o Individual bill layouts o Printing/e-mailing of the bills • Meter Data Management o Integration framework with AMI o Estimation and validation • Integration with payment processors (Stripe, Payeezy and others) • Full ERP suite (Enterprise Resource Planning - Microsoft Dynamics 365 Business Central) • Performance Management • Rating system (Fixed, Time of Usage (TOU), Indexation, Step and block) Here is link to brochure with basic information about SkyBill: Here is link to video with basic information about SkyBill: https://www.youtube.com/watch?v=AwpnypORa5Q&feature=youtu.be https://skybill.eu/solutions/

Euxton, England, United Kingdom

Founded in 1998, ESG is the retail energy industry's leading provider of transaction management (EDI), billing and CIS, and wholesale energy services. Offering the industry's only end-to-end business process solution, ESG provides comprehensive and proven solutions for the unique business process needs of start-up retail suppliers and established, global suppliers of natural gas and electricity - and to everyone in between. ESG's 200 plus retail supplier clients support over 15 million residential, commercial and industrial customers in production behind over 130 electric and gas utilities in the US, Canada, Mexico, UK, Australia and Japan. In April 2016, ESG received a major investment from Accel-KKR to enable the company to accelerate its vision and product roadmap. Accel-KKR is a technology-focused investment firm with $4.0 billion in capital commitments to its current funds. The firm invests in software and IT enabled businesses well-positioned for topline and bottom-line growth.