As of September 2026, Latka tracks 2 utilities’ customer information system companies with $1M–$5M in annual revenue. They have combined revenues of $4M and employ 36 people.
Every company below sells utilities’ customer information system to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
Utilities' Customer Information Systems (CIS) are critical software solutions used by utility providers to manage customer account information efficiently. They streamline operations related to billing, customer service, and regulatory compliance by maintaining accurate records of usage data, account history, and customer communications. Typically, a CIS enables utilities to better understand their customers and improve overall service delivery. Common workflows within a CIS include managing billing cycles, processing payments, responding to customer inquiries, and generating reports for regulatory requirements. Users of CIS are often found in roles such as operations, finance, customer service, and information technology within utility organizations. By leveraging a centralized system, utilities can enhance their responsiveness and ensure that customer needs are met effectively and timely.
Sorting: Highest -> Lowest
Showing 2 of 2 companies ranked by annual revenue.
Richmond Hill, Ontario, Canada
Many utility companies struggle with customer engagement. We provide a platform that improves financial performance, operational efficiency, and customer engagement.
Riga, Latvia
SkyBill is complete meter-to-cash solution based on Microsoft Dynamics 365 Business Central platform. It is available as SaaS in the cloud and on-premises. SkyBill solution includes: • Customer Information System o Customer onboarding workflow o Customer web self-service portal o Mobile application o Contract management o CRM - Client Relationship Management • Utility Billing o Calculation (fixed, consumption based, time based, conditional, allocations, custom) o Flexible billing cycles o Individual bill layouts o Printing/e-mailing of the bills • Meter Data Management o Integration framework with AMI o Estimation and validation • Integration with payment processors (Stripe, Payeezy and others) • Full ERP suite (Enterprise Resource Planning - Microsoft Dynamics 365 Business Central) • Performance Management • Rating system (Fixed, Time of Usage (TOU), Indexation, Step and block) Here is link to brochure with basic information about SkyBill: Here is link to video with basic information about SkyBill: https://www.youtube.com/watch?v=AwpnypORa5Q&feature=youtu.be https://skybill.eu/solutions/
Latka tracks 2 utilities’ customer information system companies with $1M–$5M in annual revenue. Together they generate $4M in annual revenue and employ 36 people.
silverblaze solutions is the largest, with $2.2M in annual revenue, founded in 1999.
The average utilities’ customer information system company in this list makes $2M a year, across 2 companies with reported revenue.
Ranked by annual revenue, the leaders are silverblaze solutions and SkyBill.
- Must facilitate efficient management of customer account data and interactions. - Should support billing processes, including invoicing and payment processing. - Must provide functionalities for tracking usage data and consumption history. - Should enable regulatory compliance reporting and related workflow management. - Not just for billing; must also include customer support and communication features.
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