Top 4 Utilities’ Customer Information System (CIS) SaaS Companies in May 2026

As of May 2026, there are 4 SaaS companies in Utilities’ Customer Information System (CIS). They have combined revenues of $10.2M and employ 454 people. They have raised - and serve 20M customers combined.

Utilities' Customer Information Systems (CIS) are critical software solutions used by utility providers to manage customer account information efficiently. They streamline operations related to billing, customer service, and regulatory compliance by maintaining accurate records of usage data, account history, and customer communications. Typically, a CIS enables utilities to better understand their customers and improve overall service delivery. Common workflows within a CIS include managing billing cycles, processing payments, responding to customer inquiries, and generating reports for regulatory requirements. Users of CIS are often found in roles such as operations, finance, customer service, and information technology within utility organizations. By leveraging a centralized system, utilities can enhance their responsiveness and ensure that customer needs are met effectively and timely.