Lattice Voice Technologies Revenue, Valuation & Funding (2021)

Provider of multilingual software service intended to make make available to client organizations, pragmatic and innovative services for multilingual applications. The company's First Contact suite of applications enables bilingual communications between client organization staff and customers, identifies the caller's language, ascertains the reason for calling and then translates the appropriate scripted dialogue between the caller and the call taker and accesses bilingual dialogue via text and voice on the mobile phone, enabling the police, health, employment & social services, local authorities, utility companies, financial services, hospitality, telecommunication and call centres to communicate with their customers no matter what language they speak.