MetaChi (meta-chee)
Seattle, Washington, United States
2021 Revenue
$72K
Customers
3
Avg ACV
$24K
Team
2
Founded
2016
MetaChi (meta-chee) Revenue (2021)
MetaChi (meta-chee) generated $72K in revenue in 2021.
MetaChi is a bootstrapped workplace collaboration and predictive analytics platform founded in 2016 by DS Benbow. The company passively collects behavioral data from distributed teams and converts it into objective dashboards covering project preferences, on-time delivery, and employee sentiment, using 18 distinct attributes to generate analytics that predict outcomes such as inclusion and delivery performance.
As of August 2021, MetaChi was operating three active pilots generating approximately $15,000 in total pilot revenue. The company runs on a per-seat, monthly recurring license model, with pilots priced between $5,000 and $10,000 for a typical three-month beta period and a post-pilot monthly rate of roughly $2,000 per account. Benbow has turned down outside funding three times, preferring to reach product-market fit before accepting capital.
The two-person team, which includes one engineer, has spent over $100,000 in bootstrap capital since inception. Benbow was still employed full time at Zillow at the time of the interview and holds approximately 80 percent equity in the company. Growth plans center on white-label partnerships with complementary software vendors and community-focused distribution targeting digital nomads.
Last updated
MetaChi (meta-chee) Revenue
MetaChi reported approximately $15,000 in total active pilot revenue as of August 2021, derived from three concurrent pilots. The company was founded in 2016 and spent several years in what Benbow described as an incubation phase, including a full product and go-to-market redesign roughly two years before the interview.
| Year | Milestone | Source |
|---|---|---|
| 2021 | MetaChi (meta-chee) Hit $72k revenue in August 2021 | Not recorded |
| 2016 | Launched with $0 revenue |
Pilot contracts are priced between $5,000 and $10,000 for a standard three-month beta period, translating to a monthly recurring rate of approximately $2,000 per account after the pilot converts. The average contract value across pilots is approximately $7,500. Benbow confirmed the revenue model is monthly recurring on a per-seat license basis. Profitability was not discussed in the interview.
Founder / CEO
DS Benbow
CEO
DS Benbow is the founder and CEO of MetaChi. He was 40 years old at the time of the August 2021 interview and holds approximately 80 percent equity in the company, a stake that reflects his having started MetaChi before his co-founder joined. The co-founder, who holds the remaining equity, is described as a rocket scientist with a master's degree in aeronautical engineering from the University of Mississippi and serves as the company's sole engineer.
Benbow's professional background spans product marketing and strategy roles at Microsoft, AT and T, Zillow, and WPP. At the time of the interview he was still employed full time at Zillow running campaign strategy, which he acknowledged as a factor in the company's slower pace of growth. He stated he was actively exploring leaving Zillow to focus on MetaChi full time.
Benbow spent over $100,000 in personal bootstrap capital before MetaChi generated its first revenue. The company's first customer was his mother's consulting firm, which had a distributed workforce, and the second was a friend's campaign for mayor of Seattle. Net worth was not discussed in the interview.
Q&A
| Question | Answer |
|---|---|
| What's your age? | 43 |
Customers
MetaChi had three active pilot customers as of August 2021. Pilots are designed for teams of up to 100 people and run for a typical duration of three months. The pilot price ranges from $5,000 to $10,000 for the beta period, with a post-pilot monthly recurring rate of approximately $2,000 per account based on a per-seat license.
The company does not publicly advertise a free tier; the pilots themselves serve as the trial mechanism. Benbow noted that the $2,000 monthly figure assumes a team size under 100 seats. The first customers came through personal networks, and future customer acquisition is planned through value-added resellers, white-label partnerships, and community channels such as digital nomad groups.
MetaChi (meta-chee) serves 3 customers.
MetaChi (meta-chee) Business Model
MetaChi generates revenue through a per-seat, monthly recurring license. Customers enter through a pilot priced between $5,000 and $10,000 for a three-month beta period, then convert to an ongoing monthly subscription at approximately $2,000 per month for teams under 100 people. Average contract value across pilots is approximately $7,500.
The company uses 18 behavioral attributes to produce its analytics output, covering a management dashboard and individual employee profiles. Benbow described two planned distribution channels: white-label arrangements with complementary software partners that serve distributed workforces but lack a productivity analytics layer, and direct community distribution targeting groups such as digital nomads. Gross margin, churn, LTV, CAC, and burn rate were not discussed in the interview.
MetaChi has operated for five years on over $100,000 in bootstrap capital. With three pilots at roughly $2,000 per month each, the implied monthly run rate at full post-pilot conversion would be approximately $6,000. Profitability was not discussed.
Point-in-time figures shared on the GetLatka podcast, each linked to the exact moment it was said on camera.
Average revenue per user (2021)
$2,000
“Nathan Latka: So they're paying about $2,000 a month if they continue past the pilot? DS Benbow: Yeah. Based on that's assuming a certain type of size, and that's typically under a 100. But yeah.”
WatchFree trials / month (2021)
3
“Nathan Latka: And talk to me about how many pilots are running today. DS Benbow: Today, we've got three.”
WatchMetaChi (meta-chee) Employees & Team Size
MetaChi had two full-time employees as of August 2021: DS Benbow, who handles product and strategy, and one engineer. The engineer holds a master's degree in aeronautical engineering from the University of Mississippi. Benbow was simultaneously employed full time at Zillow at the time of the interview, making his MetaChi commitment effectively part time. No additional hires were announced, though Benbow indicated he was in discussions about bringing on senior advisors to help scale the business.
MetaChi (meta-chee) employs approximately 2 people as of 2026. It serves 3 customers that rely on its solutions.
| Year | Milestone | Source |
|---|---|---|
| 2021 | Reached 2 employees (August 2021) | Not recorded |
Frequently Asked Questions about MetaChi (meta-chee)
Is MetaChi (meta-chee) still operating?
No. MetaChi (meta-chee) has shut down.
What is MetaChi (meta-chee)'s revenue?
As of 2021, MetaChi (meta-chee) generated $72K in revenue.
Who founded MetaChi (meta-chee)?
MetaChi (meta-chee) was founded by DS Benbow.
When was MetaChi (meta-chee) founded?
MetaChi (meta-chee) was founded in 2016.
How many employees does MetaChi (meta-chee) have?
As of 2021, MetaChi (meta-chee) had 2 employees.
Where is MetaChi (meta-chee) headquartered?
MetaChi (meta-chee) is headquartered in Seattle, Washington, United States.
Compare MetaChi (meta-chee) to the industry
MetaChi (meta-chee) operates across multiple industries. Browse revenue, funding, and growth data for MetaChi (meta-chee) in each sector below.
Full Interview Transcripts
Read the full interview and its transcript.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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