Breakey identified ConnectWise as the most directly comparable competitor, noting that ConnectWise experienced a significant service quality decline after a major financial investor acquired it. According to Breakey, it took ConnectWise approximately a year and a half to recover from that transition. This characterization reflects Breakey's opinion and is not a figure confirmed by ConnectWise.
On the question of potential acquirers, Breakey named SolarWinds, N-able (the managed services business spun out of SolarWinds), and Acronis as companies operating in adjacent markets that could benefit from adding a workflow and professional services automation layer to their existing product suites. He described these as logical strategic fits rather than direct competitors, and he did not provide revenue or market-share figures for any of them.