Promys Revenue (2024)

Promys generated an estimated $6M in annual revenue in 2024.

Promys generated approximately $345,000 in monthly recurring revenue as of early 2022, equating to roughly $4.1 million in annualized recurring revenue. The host calculated this figure by multiplying 150 customers by the average monthly contract value of $2,300, and Breakey confirmed the result was approximately correct.

Promys had approximately 150 customers as of early 2022. The customer base spans IT integrators, pure managed service providers, and companies in physical security, fire suppression, and fire alarm installation, all of which share the common workflow of quoting equipment and labor, delivering both, and then providing post-implementation support.

Customers range in size from 10 users on the low end to 150 users on the high end, with an average of 40 to 45 seats per account. At a blended seat price of $59 per month, the average monthly contract value is approximately $2,300. The largest customer, at roughly 150 users, pays approximately $100,000 per year. Most customers have been with Promys for five or more years, and some of the larger accounts have been on the platform for close to ten years. Breakey noted that the primary source of churn is customers being acquired or going out of business, typically among the smaller accounts.

The sales cycle runs from one month to four months. Promys maintains a known prospect list of approximately 4,000 companies whose names and key contacts are identified, enabling targeted outreach and remarketing over time.

Promys operates on a per-seat subscription model with two license tiers: a field or technical license and a full license for salespeople and administrators. Blended across both tiers, the average seat price is $59 per month. With 40 to 45 seats per average customer, the typical monthly contract is approximately $2,300, and the largest contract reaches roughly $100,000 per year.

The company is bootstrapped and, according to Breakey, has benefited from strong cash flow throughout its history. The host noted that with 15 full-time employees generating approximately $4.1 million in annualized recurring revenue, revenue per employee is approximately $276,000, which the host characterized as top-quartile performance for a SaaS business. Breakey confirmed the math. Profitability was not explicitly stated as a percentage or dollar figure in the interview, but Breakey's description of strong cash flow and the absence of any outside funding since 2011 is consistent with a profitable operation. A precise margin figure was not discussed.

Growth comes from a combination of customer referrals and cold outreach to a known prospect list of approximately 4,000 targets. Three sales representatives handle all new business, and all sales are conducted remotely. The development team releases product updates every two to three months. Five subcontractors supplement the 15-person core team, primarily in support, implementation, training, and development.

Promys had 15 full-time employees as of early 2022, supported by an additional five subcontractors. The team is divided across customer support and implementation, training, and software development. Three of the 15 employees are dedicated sales representatives. The remaining headcount is weighted toward engineering and customer success functions, consistent with Breakey's description of a product that requires ongoing releases every two to three months and hands-on implementation support for new customers.