Support.com
Sunnyvale, California, United States
2020 Revenue
$43.9M
Customers
5K
Funding
$17M
Avg ACV
$8.8K
Team · 2025
845
Founded
1997
Support.com Revenue & Funding (2020)
Support.com generated $43.9M in revenue in 2020. Source: Company Website
Support.com, Inc. is a technical support company for businesses and consumers.
Last updated
Support.com Revenue
In 2020, Support.com's revenue reached $43.9M. The company previously reported $63.3M in 2019.
| Year | Milestone | Source |
|---|---|---|
| 2020 | Support.com revenue for 2020: $43.9m | Company Website |
| 2019 | Support.com revenue for 2019: $63.3m | Company Website |
| 1997 | Launched with $0 revenue |
Support.com Valuation, Funding Rounds
Support.com has not publicly disclosed its valuation. The company has raised $17M in total funding to date.
Support.com has raised $17M in total funding across 1 round, most recently a $17M Series B round in 1999.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 1999 | Series B | $17M | - | - | Not recorded |
Founder / CEO
Customers
Support.com serves 5K customers.
Support.com Employees & Team Size
Support.com employs approximately 845 people as of 2026, down from 1.2K in 2020, including 15 sales reps that carry a quota. It serves 5K customers that rely on its solutions.
| Year | Milestone | Source |
|---|---|---|
| 2025 | Reached 845 employees (July 2025) | Not recorded |
| 2020 | Reached 1.2K employees (December 2020) | Not recorded |
| 2020 | Reached 1K employees (August 2020) | Not recorded |
| 2020 | Reached 1.2K employees (June 2020) | Not recorded |
| 2019 | Reached 1.2K employees (December 2019) | Not recorded |
| 2018 | Reached 1.3K employees (December 2018) | Not recorded |
Frequently Asked Questions about Support.com
Who owns Support.com?
Support.com is owned by Greenidge Generation Holdings, which acquired it.
What is Support.com's revenue?
As of 2020, Support.com generated $43.9M in revenue.
Who founded Support.com?
Support.com was founded by Lance Rosenzweig.
When was Support.com founded?
Support.com was founded in 1997.
How much funding does Support.com have?
Support.com raised $17M across 1 round.
How many employees does Support.com have?
As of 2025, Support.com had 845 employees.
Where is Support.com headquartered?
Support.com is headquartered in Sunnyvale, California, United States.
Compare Support.com to the industry
Support.com operates across multiple industries. Browse revenue, funding, and growth data for Support.com in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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