TicketingHub Revenue (2024)

TicketingHub generated an estimated $851.1K in annual revenue in 2024.

TicketingHub generated approximately $600,000 in annualized revenue as of November 2022, based on a run rate of roughly $50,000 per month. Pihl confirmed the monthly figure directly: with approximately 250 customers each paying an average of $200 per month, the math produces about $50,000 in monthly revenue.

TicketingHub served approximately 250 customers as of November 2022, with Pihl noting the count was between 250 and 300. The company's client base spans small operators processing as few as five to ten ticket sales per month up to large enterprise accounts processing millions of tickets.

Named enterprise clients include Secret Food Tours, which Pihl described as the largest food tour operator in the world, operating in 67 cities, and Immersive Gamebox, which Pihl described as the largest VR company in the world, operating in 15 locations worldwide with three additional locations opening. The average customer pays approximately $200 per month, which at a 3% fee implies average gross merchandise volume of roughly $7,000 per customer per month.

TicketingHub's pricing is percentage-based, set at 3% of GMV for standard accounts. Enterprise clients receive negotiated discounts, with Pihl citing approximately 1.5% as the lowest tier offered. Some customers prefer a flat monthly fee, which is calculated on the same percentage basis. There is no setup fee charged to customers. By contrast, a third-party ticketing provider Pihl encountered before building his own system charged a 20,000 pound setup fee and required a minimum of 200,000 tickets per year, a threshold that drove him to build TicketingHub instead.

TicketingHub earns revenue as a percentage of gross merchandise volume processed through its platform. The standard rate is 3%, with enterprise clients negotiating rates as low as approximately 1.5%. Some customers opt for a flat monthly fee calculated on the same percentage basis. There are no setup fees.

The average customer generates approximately $200 per month in revenue for TicketingHub, implying average GMV per customer of roughly $7,000 per month. Across approximately 250 customers, that produces roughly $50,000 in monthly revenue, or $600,000 annualized.

The business is profitable on a bootstrapped basis. Pihl reported approximately $90,000 in net profit over the six months preceding the November 2022 interview, equating to roughly $10,000 per month in cash flow. The company had over $90,000 in the bank at the time of the interview. Pihl stated he intends to remain bootstrapped until reaching $1 million to $1.5 million in ARR, at which point he would consider raising outside capital. Gross margin, churn, LTV, CAC, and burn rate were not discussed in the interview. Pihl cited the global tours and activities market as a $254 billion opportunity.

TicketingHub employed nine people as of November 2022, all on a full-time basis. Five of the nine team members are engineers. Pihl noted the engineering team is currently focused on refactoring the company's codebase, which has constrained near-term hiring of additional developers. Once that work is complete, he indicated the company plans to expand the engineering team.