Founded 2010
Find 20 competitors in the Customer Service Automation Software. Compare other SaaS such as TonDone, Ottomation and InvestorFuse. These You'reOnTime competitors have raised $4.4M and together serve more than 60 customers and employ over 120 team members.
Customer Service Automation Software
This simple, all-in-one management software helps you retain customers, increase sales, and transform your business operations.
Customer Service Automation Software
With the highest containment in the market, Ottomation is the automotive leader in service scheduling AI. Not only does our service scheduling agent containt calls, but it also data mines your customers for additional revenue opportunities (learn more by setting up a demo). Make your dealership/BDC team more powerful, by empowering your best live agents, alleviating tedious tasks and increasing revenue. Every dealership should allow a customer the ability to schedule an appointment even when they are close. Ottomation was designed to help dealerships answer calls 24 hours a day 365 days a year scheduling service appointments in real-time. Cut your BDC costs, give your customers a better customer experience and increase your service revenue by analyizing data as the customer calls in. Otto doesn't just field your inbound calls, Otto automates your outbound calls your team should be doing, but doesn't have the time to do. Make hundreds of calls at the press of a button. We have added an average of over $68,785/month in added service revenue. It's time to update your phone system to work smarter!
Customer Service Automation Software
InvestorFuse is a lead management CRM designed to help investors close more deals through automation and time-saving technology. For the first time ever, your tasks, texts, emails, autoresponders, incoming phone and website leads, contract PDFs, comp reports, Slybroadcast voicemails, electronic signatures, physical mail, and many more features will be completely built-in… …no technical ability or 3rd party integrations required. Not even email.
Customer Service Automation Software
Software designed for Courier Companies A software solution that helps you organize, control and monitor your delivery activity is an efficient way to grow your business and increase your quality of services. CourierManager provides easy access to parcel status and data both for you and your clients and real-time updates from the field with a mobile app. Manage more Clients and Double the Deliveries with CourierManager!
Customer Service Automation Software
Touch Ahead Software develops cutting edge SaaS solutions. Touch Ahead's premier product EquityTouch™ is a cutting edge, web-based CRM solution enabling organizations to intelligently manage new business opportunities. Equity Touch™ sets a new web application standard; delivering the best performance, the most relevant features, in a completely customizable interface, with unrivaled ease and speed.
Customer Service Automation Software
Q-Fi has been the insights engine for MR agencies, Fortune 500 companies, government bodies and individual practitioners since 2013. Q-Fi is known for having an intimate understanding of the specific needs of researchers, from the creative to the most complex. Our mission is to give researchers the rock solid tools they deserve.
Customer Service Automation Software
Our flagship 'CircleOne' is a completely configurable, simple to set up SaaS solution to manage your customer experience across communication channels. With its unified view, provide your customers a completely connected experience.
Customer Service Automation Software
Yonyx is the leading cloud based platform for creating decision tree driven interactive guides. These guides are used for interactive troubleshooting, business process compliance, telemarketing, Human Resource processes, IT Helpdesk etc. Internal users access these guides from within CRM systems like Salesforce, Microsoft Dynamics, SAP, Oracle, NetSuite, ServiceNow, Zendesk etc. External users (e.g. consumers) access Yonyx interactive guides from your websites, mobile apps, social media pages etc. Using Yonyx guides for customer service helps improve consistency and quality of service delivered, improve customer satisfaction (CSAT), reduce cost and deflect up to 50% of incoming calls through interactive self service. When used in Telemarketing, these guides help increase average revenue per associate by guiding customers to the right products as per customer needs, handle customer objections and improve % of interactions that result in closed sales. Built on a unique decision network architecture (DNA) foundation, Yonyx is also the most powerful analytics platform that helps customers derive insights into their customer interactions that simply cannot be derived in any other way.
Customer Service Automation Software
Maisie is a Conversational Experience platform for e-commerce retailers. Engage your customers in conversations to drive more sales and increase customer happiness and loyalty.
Customer Service Automation Software
Waterstreet Franchise Management Software is built by franchisors for franchisors. For over 25 years, Waterstreet has worked with leading franchisors to develop and consolidate franchising best practices into our product. Our goal? To help franchisors generate growth based on templating best business practices. After all, you can only royalize success when your franchisees succeed and recognize the benefits you bring to their day-to-day operations. What we do: 1. Template Best Practices to Royalize Success FranchiseZOR Operations Management software helps franchisors quickly and easily replicate a proven business model by standardizing critical business metrics. Centralized reporting provides system-wide comparatives and metrics that can identify high performing versus low performing franchisees. 2. Enable & Empower Franchisees FranchiseZEE Operations Management software helps franchisees effectively run their business so they spend more time building their businesses. The solution includes back-office tools to help franchisees manage employees, available resources, customers, estimates, work orders and job scheduling. 3. CRM Tools to Realize Growth FranchiseZING Prospect CRM software helps franchisors manage prospecting and development. Sales and marketing tools improve franchisee recruitment and onboarding from acquiring prospects to becoming franchise partners.
Customer Service Automation Software
BOUNTE™ is a cloud-based technology that automates lost and found operations and minimizes staff contact with lost property. Our smartphone app uses AI image recognition to record and log items. Each item is stored in a barcoded BOUNTE bag and sealed for hygiene and security, and a return shipping wizard handles labeling. All contribute to a greatly enhanced customer experience. We take the pain and frustration out of lost and found.
Customer Service Automation Software
💬 Your solution for making, managing and analysing dynamic QR codes. ⚡ The step from offline to online!
Customer Service Automation Software
Discover what makes SendHub the right choice for your enterprise. With other channels such as voice and email losing effectiveness, more and more businesses are turning to SMS to ensure their message is delivered. We are your out-of-the-box and fully fledged business SMS solution. SendHub for Salesforce SMS messaging is now available in the Salesforce AppExchange.
Customer Service Automation Software
Discover what makes SendHub the right choice for your enterprise. With other channels such as voice and email losing effectiveness, more and more businesses are turning to SMS to ensure their message is delivered. We are your out-of-the-box and fully fledged business SMS solution. SendHub for Salesforce SMS messaging is now available in the Salesforce AppExchange.
Customer Service Automation Software
A combined PSA and RMM platform for Managed Service Providers. The product integrates a Help Desk, Asset management system with a Remote Monitoring and Management system. Tying it all together with team management, multiple calendars, customizable dashboard, monitoring alerts and native apps.
Customer Service Automation Software
No need to mess with mics, headphones, editors, or multiple takes. Podcraftr automatically generates an expertly scripted audio version of your blog post, press release, story, or any other written content, complete with intro/outro music, audio transitions, and high quality speech. You can even choose to have the podcast read in your own voice to more deeply engage with your audience. With built-in monetization, Podcraftr can automatically serve personalized ads to your listeners that are built specifically for them. A better ads experience for your audience and less headache inducing sponsor negotiations for you. Simply hitting the “publish” button in your Podcraftr dashboard will instantly publish your podcast to all of the top networks. Double your reach and engagement potential at the click of a button. Podcraftr makes it dead simple to turn any text content into an engaging, studio-quality podcast… instantly. Simply choose your brand podcast settings, input your copy into the Podcraftr platform, and we will magically create and optionally publish your brand new podcast. Podcraftr. Where your words find their voice.
Customer Service Automation Software
With Inline Manual in your app, guide your users to success with flexible tours, tips, and tutorials to reach their goals and get results. Our customers use our authoring tool to build tutorials to help guide users out of dead ends by providing help in context. They light up their inbound chat, support messages, and campaigns with engaging tours. They can do this all completely without the help of their IT or development teams. Our customers use our segmentation, automation, and analytics tools to target their new users and bring them on a journey to reach important onboarding goals. However, onboarding never ends, because they also use the same tools to re-target users who have missed key features, to make sure their customers are getting the most out of their software. Sign up for a demo with us to find out how you can use Inline Manual to help your customers reach their goals.
Customer Service Automation Software
Imagine Digital Signage is a SAAS provider, offering businesses of all sizes a feature-rich, easy to use and cost-effective software platform, ideal for advertising and communication via digital screens
Customer Service Automation Software
Softbrik is a startup SaaS company that helps businesses capture the actual voice of their customers by providing Conversation AI tools. Softbrik provides a highly and easily customizable solution for capturing voice feedback - without customers having to install an app. The capture functionality can be used through mobile browser or embedded as a function on all customer facing products, apps and websites. Customers can click or scan a QR to simply record and send a voice message like they do in messenger products like WhatsApp. The Machine Learning based functions of the platform automatically detect key insights and emotions in the given feedback. SoftBrik was founded in late 2018 and in May 2020, won StartupvsCovid19, an EU funded competition amongst 320 teams, organized by the Luxembourg Ministry of Economy. The founding team consists of experienced product and technical managers who previously built disruptive cloud technology products as part of AWS Innovation Labs. In addition, there is an advisory board whose members bring experience from different industries (including Software-As-A-Service) as well as worldwide sales. The SoftBrik platform is already being used successfully by companies in various industries ranging from IoT Devices to Health & e-Commerce. The solution not only satisfies the new GDPR rules but also fulfils the much more stringent “Medical GDPR” requirements of the EU.
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