Aneto Okonkwo
- CEO and Co-Founder at Chatdesk
GetLatka interview
How Chatdesk Tripled ARR in One Year Through Upselling Existing Customers (Interview with CEO Aneto Okonkwo)
Aneto Okonkwo (CEO and Co-Founder of Chatdesk) spoke to Nathan Latka on March 17, 2023.
Chatdesk figures from the interview
- ARR Growth (2022)
- 3X (200%)
- Pilot-to-Pay Conversion (2023)
- 80%
- Worker Network (2023)
- 25,000 people
- Integrations (2023)
- 30+
“I'm gonna talk about how we grew our annual revenue by three times in one year this past year through upsell to our existing customers.”
“We always try to get a foot in the door. We just want them using something that we offer at some price because we know we can land and expand later.”
“We know that our pilot to pay conversion rate is 80%. So if they have a successful pilot, like, they're gonna be a paying customer. And if they're a paying customer, we're gonna upsell them.”