Brad Birnbaum
- CEO & Co-Founder at Kustomer
GetLatka interview
How Kustomer Raised $38.5M With Zero Churn Above $5K ACV and 40% Expansion in One Quarter (Interview with CEO & Co-Founder Brad Birnbaum)
Brad Birnbaum (CEO & Co-Founder of Kustomer) spoke to Nathan Latka on July 8, 2018.
Kustomer figures from the interview
- Total Funding Raised (2018)
- $38.5M
- Expansion in One Quarter (as of July 2018)
- 40%
- Customer Churn (accounts above $5K ACV) (2018)
- 0%
- Team Size (2018)
- 52 employees
- Entry Pricing (2018)
- $50 per seat per month
“So Kustomer with a k, we are all about building a platform to understand everything about your customers and supporting them on top of that platform.”
“We had customers starting to get our product in November 2016, and the plan is always to begin billing on 04/01/2017. So we are five quarters in right now.”
“We incorporated in September 2015 is when Kustomer was formed. We were initially planning to self fund, but there was a lot of strong interest from the VC community, and we found some amazing partners with Boldstart.”
Company
Kustomer
Short Hills, United States · Founded 2015
- Revenue
- $25.3M
- Funding
- $263.5M
- Team size
- 201
- Customers
- 10K