Brynn Gibbs
- Founder and CEO at Consumer Fusion
GetLatka interview
How Consumer Fusion Bootstrapped to $2.9M in 2020 Revenue and 3,000 SMB Customers (Interview with CEO Brynn Gibbs)
Brynn Gibbs (Founder and CEO of Consumer Fusion) spoke to Nathan Latka on September 16, 2021.
Consumer Fusion figures from the interview
- Revenue (2020)
- $2.9M
- SMB Customers (2021)
- 3,000
- Franchise Brands (2021)
- 40
- Team Size (2021)
- 22
- Biggest Annual Contract (2021)
- $120,000
“Consumer Fusion specialty niche in the reputation management space is identifying and helping remove inappropriate, illegitimate reviews and photos across different directory review sites and social media platforms.”
“So we already do the $80,000 a month. I thought you were asking a million a month.”
“I mean, like in the next three years, I'd like to do $10,000,000 a year.”
Bio
Brynn Gibbs, founder, and Chief Executive Officer of Consumer Fusion, founded Consumer Fusion in 2013 after she began helping close family friends with fake negative review removal for their businesses. Consumer Fusion is an All-in-One reputation management solution specializing in removing fake and illegitimate negative reviews on over 60 online review sites. Gibbs and her organization are firmly committed to their mission of striving to keep reviews honest by proving business owners with the tools they need to take control of their online reputation, and they have removed over 50,000 illegitimate fake negative reviews. As CEO, Gibbs is involved with guiding business development, networking relationships and supporting sales, project management, staffing, and partnerships. Through her leadership Consumer Fusion has been awarded as one of the top INC 5000 and The Startup Weekly Software Companies to Watch 2021. Gibbs developed her interest in reputation management due to being a victim of cyberbullying as a teenager and saw first-hand the impact of fake negative reviews and the harm of a negative online presence. From her experience, she learned how to remove fake negative reviews and seven years later proceeded to help a close family friend’s business that was bombarded with fake negative reviews, and Consumer Fusion took off from there. Gibbs holds a bachelor’s degree in Communication and Media Studies from California State University, Fresno.