Cormac O'Neill

BIO

He is an experienced business leader with extensive hands-on experience of multiple aspects of growing profitable businesses. He excels at finding new and innovative ways of getting a job done, at a personal, team and company level. An experienced team builder, he combines clarity and focus on best outcomes with honesty and integrity, drawing on skills from within and outside the team. - Worked with the founders of Webio to secure one of Ireland's largest seed funding round of €2.2mm. - Worked with colleagues to establish VoiceSage as the UK's leading omni-channel customer contact provider. - At myTravelGuide, he led the business from start-up to €15m turnover. He is passionate about Retail and Sales, including effective Customer Communications, the Customer Journey, and the Sales Process. Starting and growing myTravelGuide was valuable experience in online retail, and this continued into both VoiceSage and Webio. - He has overseen the creation of sales offices and online sales channels. - He has sped up customer on-boarding and reduced customer churn. - He has set up KPI monitoring and performance improvement systems. In a leadership role, he has an ability to inspire and motivate people and teams, challenging, supporting, and mentoring them to reach higher than they thought possible. He gains great satisfaction when he sees people achieve their full potential. In his financial role, he has prime responsibility for financial planning and financial compliance with oversight of financial accounting. He has been heavily involved in acquisitions, mergers, fundraising, and financial performance improvement, particularly in the area of SaaS financial metrics. - Guided two companies to long-term profitable growth. - Acquired 3 companies. - Ran an M&A process resulting in 4 offers for the company. His focus in 2019 is on ensuring that we continue to build a great product and put our customers at the center of everything we do.