David Cacik
- Head of Growth at LiveAgent
GetLatka interview
How LiveAgent Bootstrapped to 2,000 Customers and 80 to 100 New Paying Customers Per Month (Interview with Head of Growth David Cacik)
David Cacik (Head of Growth of LiveAgent) spoke to Nathan Latka on May 22, 2019.
LiveAgent figures from the interview
- Paying Customers (2019)
- 2,000
- Team Size Across Both Products (2019)
- About 50
“So we are a customer service software. Our biggest competitors are Zendesk and Freshdesk. So we are in this space. And I guess the the biggest difference between us and them is that we are a bootstrapped company ever since the company was started.”
“So that would be around 2,000, but we also have about 4,000 on a low tier plan, is from the free range, like zero per month until about like $15. So we don't really count that into the main bracket.”
“So so the growth trajectory of LiveAgent was quite stable for the first two years when I joined.”
Bio
I've been leading LiveAgent's growth initiatives for the past 6 years and helped grow MRR from 20k to 250k/month.