Bio
Mark Jancola currently serves as the CTO and VP of Engineering at Conversica Inc a leading provider of Intelligent Virtual Assistants helping organizations attract acquire and grow customers at scale. Conversica s Intelligent Virtual Assistants are built on a proven and patented platform integrating natural language understanding NLU natural language generation NLG autonomous action chains and deep learning capabilities that engage customers and prospects over multiple communication channels and in multiple languages. Jancola previously served as Executive VP Engineering Operations at Apptio a Vista Equity Partners portfolio company. In this capacity Jancola established worldwide product development operations across multiple sites in the US and India. Formerly Jancola served as the GM of the Apptio Digital Fuel business where he was responsible for all facets of business operations PL responsibility and acquisition integration. From 2009 through 2017 Jancola served as VP TBM Products and Engineering responsible for defining and delivering on the product strategy to power the flagship business of the company. Jancola built the team product offerings and technical operations necessary to go from initial startup to one of the fastest growing successful enterprise software companies in history. Previously Jancola was VP of Engineering at HP Software overseeing worldwide RD activities in the Business Service Automation division 700 engineers. This division encompassed datacenter and desktop client automation products spanning legacy HP solutions and the Opsware line of products HP acquired Opsware for 1.6B in mid-2007. Additionally Jancola was VP of Advanced Products and Technology at MidStream Technologies Inc. Jancola began his career at Active Voice Corporation where he held multiple positions over a ten year period. Jancola holds an MBA and BSEE from the University of Washington. He is a regular guest lecturer at the UW a member of the Industry Advisory Board for the UW College of Electrical and Computer Engineering ECE and a speaker at industry technical conferences. Specialties Executive leadership general management developing people and teams business operations product strategy and management SaaS DevOps technical and datacenter operations software engineering applying data to solve real world problems and quality assurance.