Neil Barua
- CEO at Parametric Technology Corporation
- CEO at ServiceMax
GetLatka interview
How ServiceMax Reached $150M ARR and 400 Enterprise Customers with 115% to 121% Net Dollar Retention (Interview with CEO Neil Barua)
Neil Barua (CEO of ServiceMax) spoke to Nathan Latka on June 14, 2022.
ServiceMax figures from the interview
- ARR (2021)
- $150M
- Customers (2022)
- 400
- Net Dollar Retention (2022)
- 115% to 121%
- Team Size (2022)
- 580
- Gross Revenue Retention (2022)
- Mid-to-high 90s
“We were getting very close to going public at the tail end of last year in December. And fortunately, we've got great investors. We're, I said, by Silver Lake, who owns about 80% or a large percentage of the company, as well as GE and then Salesforce Ventures. And we created a process to go public. Thank God we didn't go public because of what we're watching in the marketplace.”
“I think the last disclosure we made was we were approaching $150,000,000 plus of ARR.”
“Our Q1 run rate, we're a private company, but I target it as 30% plus on organic organic growth that we've been getting out of the business. So we've been doing a 20% to 35% is kind of the vicinity where at scale it starts to make sense, plus then view around profitability and free cash flow, which we've been really focusing on as well, in addition to the growth, Nathan.”
Bio
Neil Barua is the Chief Executive Officer of ServiceMax and a member of the Board of Directors. He has an extensive background in the technology industry and a proven track record of growing businesses. Previously, Neil was CEO of IPC Systems. During his tenure, he sold IPC and led a SaaS and data transformation of the company. Most recently, Barua served as an operating partner at Silver Lake, the global leader in technology investing. Earlier in his career, he was part of John Legere’s leadership team that helped transform Global Crossing through consistent growth.